queens college - Center for the Biology of Natural Systems - CUNY

TECHNOLOGY TRAINING CENTERRuby Chua, DirectorCP-763Voice IP TelephonyTroubleshooting (IPTT)Teaches the effective troubleshooting methodsused to resolve issues in complex IPTnetworks. Topics include: troubleshootingcommon Call Manager configuration, integration,and operation problems; troubleshootcommon router, switch, gateway configuration,and problems in AVVID networks.• Class schedule to be announcedCP-764Cisco Voice Quality of ServiceProvides students with knowledge of IPQuality of Service requirements, conceptualmodels using Differentiated Services(DiffServ), Integrated Services (IntServ) andBest Effort (over provisioning), and theimplementation of IP QoS on Cisco IOSswitch and routers platforms. Case studiesprovided to apply the concepts andtechniques presented in individual modulesto real-life situations.• Class schedule to be announcedCP-765Implementing Gatewaysand GatekeepersProvides hands-on experience inconfiguration and deployment gateways andgatekeepers. Provides individuals with theknowledge and skills required to integrategateways and gatekeepers into an enterpriseand service provider voice over IP network.• Class schedule to be announcedIT CABLINGCERTIFICATE PROGRAMPrepares you for certification in IT Cabling.Teaches basic cabling system, designstructure, installation, administration andtesting of various types of cables and fiberoptic cabling systems. Training concentrateson developing individuals’ skills forterminating, testing and troubleshooting, aswell as dressing. Those students whosuccessfully complete this program have agood chance of being employed byCablevision if they pass the necessary testingand background requirements. Note...Cablevision employment requires a valid NYState Driver License with a good drivinghistory. Prerequisite: Computer knowledge or A +Required Courses• CP-771 Basic Networking• CP-772 Cabling I• CP-773 Cabling II• CP-774 Cabling III — Fiber Optic• CP-775 Safe Working Practicesand PrinciplesCP-771, See Sections Below-QCBasic NetworkingLearn network computer basics, OSI Model,Local Area Networks (LANs), Layer 1-Electronics and Signals, Design andCommunication; Structured Cabling Project.Comparable to CP-750.• Section MW21Monday & Wednesday, 6:00 - 9:45 p.m.September 14 - November 16$850 • 16 sessions • TBA• Section TR22Tuesday & Thursday, 6:00 - 9:45 p.m.September 15 - November 10$850 • 16 sessions • TBA• Section SA13Saturday, 10:00 a.m. - 5:00 p.m.September 26 - December 5$850 • 10 sessions • TBA• Section SU14Sunday, 10:00 a.m. - 5:00 p.m.October 4 - December 20$850 • 10 sessions • TBACP-772, Section SA11-QCCabling ITeaches the types of cabling andtelecommunications cabling installation,termination and testing practices. Learn todefine specific NEC codes that must befollowed when installing telecommunicationscables in commercial buildings. UnderstandingANSI/TIA EIA-568-B CablingStandards is emphasized.• Saturday, 10:00 a.m. - 4:00 p.m.October 17 - November 7$520 • 4 sessions • TBACP-773, Section SA11-QCCabling II—Designing Structuresand Cable SystemsTeaches the process of designing a structuredcabling system and the supporting structuresin the commercial and multi-tenant residentialbuildings for voice and data applications.Teaches how the structures cabling systemis broken down into a category ofinterconnected subsystems using Coax/Ethernet. Hands-on labs are provided.• Saturday, 10:00 a.m. - 4:00 p.m.November 14 - January 23, 2010$800 • 8 sessions • TBACP-774, Section SU11-QCCabling III—Fiber OpticShows step-by-step instructions for eachstage of fiber optic cabling installation andtesting according to TIA /EIA -568-B cablingstandards. Describes the steps forperforming link engineering to verify that afiber optic cabling system will work fordifferent network technologies including10Base-F, 100Base-X, 1000Base-X, FDDIand ATM. Hands-on labs are provided.• Sunday, 10:00 a.m. - 5:00 p.m.October 18 - December 13$850 • 8 sessions • TBACP-775, Section SU11-QCCabling Safe Working PracticesThis hands-on interactive course providesstudents with an understanding of communicationsprinciples and how they are applied inmodern communications systems. Studentswill also gain essential knowledge and skillsto ensure they can work safely on site wheninstalling communications cabling.• NOT OFFERED THIS SEMESTERIT SUPPORT/HELP DESKTECHNICIANCERTIFICATE PROGRAMAfter completion of Cisco IT Essentials Icourse, students are prepared for CompTIA’sA+ Essentials exam and three CompTIA jobenvironment certification exams: ITTechnician (602), Remote SupportTechnician (603), and Bench Technician(604). Cisco IT Essentials II will preparestudents for a Server Plus exam. All examsare “industry-standard” certifications neededfor a job as an IT Support/HelpdeskTechnician.Required Courses• CP-750 CCNA I Network Fundamentalssee page 39• CP-776 CISCO IT Essentials I/A+ orCP-784 Comp TIA - A+ Exam Prep• CP-777 CISCO IT Essentials II orCP-720 Managing & Maintaining aMicrosoft Windows Server(see pg 45)CP-776, See Sections Below-QCCisco IT Essentials I/A+:PC Hardware and SoftwareStudents learn the functionality of hardwareand operating systems components. Throughhands on activities and labs, students learnhow to assemble and configure a computer,install operating systems and software,printer and troubleshoot hardware andsoftware problems. After completion,students will develop the necessary skills tobuild a computer.• Section SA11Saturday, 10:00 a.m. - 5:00 p.m.October 31 - January 23, 2010$850 • 10 sessions • TBA• Section MW21Monday & Wednesday, 6:00 - 9:45 p.m.October 19 - December 14$850 • 16 sessions • TBACisco Networking AcademyQUEENS COLLEGE / CUNY CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.CUNY.EDU WWW.QC.CUNY.EDU/CEP41