Healthcare CareersThe world <strong>of</strong> medicineHEALTHCARE CAREERSDiane Gahagan, Director, Educational Programs & Work<strong>for</strong>ce Development / Ca<strong>the</strong>rine Vesey, Assistant Director, Educational ProgramsAH-206, Section MO21-QCManaged Care & Special Plans*Prerequisite AH-205 & AH-207An exclusive look at HMO, PPO and specialcoverage plans <strong>for</strong> those who are enteringmedical billing and need to know PCP, specialreferral, pre-certification and billing conceptsas <strong>the</strong>y apply to managed care. Classesincludes claims, reimbursement tips, and across-section <strong>of</strong> guidelines. 20 hrs.• Monday, 6:00 - 8:00 p.m.October 19 - December 21$265 • 10 sessions • Basdai LalsinghAH-205, Section MO21-QCMedical Billing <strong>for</strong> Private PracticeNote: This course is best taken with AH-207Quickly master basics <strong>of</strong> <strong>the</strong> insurance billingprocess. Learn <strong>the</strong> <strong>for</strong>ms and in<strong>for</strong>mation tobe maintained, how to submit insuranceclaims following third party reimbursementregulations, and important tips <strong>for</strong> Medicareand private carriers. 22 hrs.• Monday, 6:00 - 8:00 p.m.October 19 - January 4, 2010$290 • 11 sessions • Marguerite SpenceAH-859, Section TH21-QCMedical Law & Ethics*Note: Open to all Healthcare CareerStudentsThis course covers medical law, ethics,bioethics, and pr<strong>of</strong>essional conduct, pluslegal terms and specific law and statutesapplicable to health pr<strong>of</strong>essionals. Includespatients bill <strong>of</strong> rights, advanced directives andscope <strong>of</strong> practice issues. Students gain aworking knowledge <strong>of</strong> medical legal terms.22 hrs. Textbook(s) required.• Thursday, 6:00 - 8:00 p.m.October 15 - January 14, 2010$275 • 11 sessions • David DorfmanAH-201, Seection TU21-QCMedical Manager IPrerequisite: Basic typing skills, intermediatecomputer skills; AH-205Using a leading medical s<strong>of</strong>tware program,Medical Manager, learn to input patientdemographics, create insurance claimcenters, input billing data and post chargepayments. 24 hrs. Textbook(s) Required.• Tuesday, 6:00 - 8:00 p.m.October 20 - January 12, 2010$310 • 12 sessions • Diane GahaganAH-251, Section WE21-QCMedical Manager, IIPrerequisite: AH-201Using <strong>the</strong> Medical Manager S<strong>of</strong>twareprogram, learn to input patient demographics,charge and payment posting, andinsurance claims. Learn how to utilizemonetary reports <strong>for</strong> various facilities. 24 hrs.Textbook(s) required.• Wednesday, 6:00 - 8:00 p.m.October 21 - January 27, 2010$310 • 12 Sessions • TBAAH-103, Section TU21 - QCMedical Office ProceduresMaster <strong>the</strong> basic skills <strong>for</strong> managing aphysician’s front desk. Telephone etiquette,appointment scheduling, pharmacy calls,patient record-keeping and an introduction toinsurance billing. 24 hrs.Textbook(s) required.• Tuesday, 8:00 - 10:00 p.m.October 13 - January 5, 2010$310 • 12 sessions • Lucille EdeleAH-108, Section MO21-QCMedical Office Writing Skills*Prerequisite: Basic knowledge <strong>of</strong> Word 2002Learn <strong>the</strong> basic elements <strong>of</strong> effective writingin order to present your ideas clearly inbusiness reports, letters and memos. UsingWord 2002 s<strong>of</strong>tware, you will composebusiness and medical <strong>of</strong>fice correspondenceafter a thorough review <strong>of</strong> sentence structure,punctuation, spelling, pro<strong>of</strong>reading andfundamentals <strong>of</strong> English grammar. 16 hrs.• Monday, 6:00 - 8:00 p.m.October 19 - December 7$210 • 8 sessions • Sheila BuhseAH-101, See Sections Below-QCMedical TerminologyThis introduction uses an anatomy systemsapproach to Medical Terminology. Constructmedical terms by word parts and develop apractical medical vocabulary (with correctpronunciation). 24 hrs. Textbook(s) required.• Section TU21Tuesday, 6:00 - 8:00 p.m.October 20 - January 12, 2010$310 • 12 Sessions • TBA• Section TU12Tuesday, 9:00 - 11:00 a.m.October 13 - January 5, 2010$310 • 12 Sessions • Jane SandrowskyAH-750, SectionWE21-QCMedical Transcription IntroductionPrerequisite: CP-200, AH-101 & field experience withtyping ability <strong>of</strong> 25+ w.p.m.With computer and transcriber, you learnbasic skills <strong>for</strong> transcribing dictation by aphysician. Includes: how to operate <strong>the</strong>transcriber, transcribe onto word processor,spell-check and print medical documents,and <strong>for</strong>mat patient histories, operative reports,consultations, discharge summaries, andletters. 20 hrs.• Wednesday, 8:00 - 10:00 p.m.October 21 - January 13, 2010$305 • 10 sessions • TBAAH-852, Section TU21-QCPatient Care Skills, BasicNote: Open to all Healthcare CareerPrograms StudentsCover skills common to private practice andhospital clinical work. Includes obtainingmedical histories, vital signs (blood pressure,temperature, pulse/respiration rates), andpreparing/draping patient <strong>for</strong> physicianexamination, plus infection control, propergloving techniques, first aid care andemergency procedures. 24 hrs. Textbook(s)required.• Tuesday, 6:00 - 8:00 p.m.October 13 - January 5, 2010$310 • 12 sessions • TBAAH-400, Section MW21-QCMedical TranscriptionCertificate ProgramPrerequisite: High school diploma/GED, 25+ w.p.m.typing, excellent English grammar and spelling.This complete transcription course meetstwice a week, once <strong>for</strong> instruction — includingmedical terminology, transcription guidelinesand medical document <strong>for</strong>matting — and once<strong>for</strong> lab practice using a computer anddictaphone to produce medical documentswith teacher guidance. (You must complete aportfolio <strong>of</strong> transcription documents whichrequire extra practice time.) To use <strong>college</strong>facilities and transcribers, you must obtain alab ID card <strong>for</strong> unlimited free use during postedlab hours <strong>for</strong> <strong>the</strong> current semester. 72 hrs.Class size is limited, please register early.Textbooks and transcription tapesrequired.• Monday & Wednesday, 6:00 - 8:30 p.m.October 19 - January 25, 2010$675 • 24 sessions • TBA*can be taken first or second semester24QUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEP
HEALTHCARE CAREERSDiane Gahagan, Director, Educational Programs & Work<strong>for</strong>ce Development / Ca<strong>the</strong>rine Vesey, Assistant Director, Educational ProgramsAH-958, SectionWE21-QCPharmacology, Theory &CalculationsMedical personnel need to have an understanding<strong>of</strong> basic pharmacology andma<strong>the</strong>matical calculations to work effectivelyin a healthcare setting. Some <strong>of</strong> <strong>the</strong> topicscovered in this introductory course include:interpreting patients’ written prescriptions,routes <strong>of</strong> administration, contain dictations<strong>of</strong> medications, generic and brand namedrugs, medical pharmaceutical abbreviationsand basic ma<strong>the</strong>matics pertinent topharmaceutical calculations. This course isalso recommended <strong>for</strong> students who wish tobecome pharmacy technicians but need areview <strong>of</strong> ma<strong>the</strong>matical concepts in order topass <strong>the</strong> entrance examination. 24 hrs.• Wednesday, 6:00 - 8:00 p.m.October 21 - January 27, 2010$325 • 12 sessions • Ernest AvalloneAH-959 Section TH21 – QCCardiac A&P with Pharmacology &DiagnosticsStructure and function <strong>of</strong> <strong>the</strong> heart and bloodvessels are covered. Stress testing protocols:Bruce modified Bruce and Naughton, O<strong>the</strong>rdiagnostic tests will be discussed,echocardiography, angiography, and nuclearscans. Risk factors <strong>for</strong> heart disease, <strong>the</strong>irdetection and normal parameters. Emergencycardiac medication, ntiarrhythmics, andantihypertensives will be discussed. 20 hrs.• Thursday, 6:00 – 8:00 p.m.October 15 - January 7, 2010$280 • 10 sessions • Shiva SeejoreAH-109, Section WE21-QCRegistration & DiagnosticScheduling*Gain knowledge <strong>of</strong> how to obtain in<strong>for</strong>mationfrom patients, <strong>for</strong> medical records andinsurance billing. Procedures in verifyingvarious types <strong>of</strong> insurance coverage andsecuring pre-certifications <strong>for</strong> admissions andsurgeries will be discussed. In addition,scheduling <strong>of</strong> surgical procedures anddiagnostic tests will be reviewed. 24 hrs.• Wednesday, 6:00 - 8:00 p.m.October 21 - January 27, 2010$310 • 12 sessions • Lucille EdeleCP-200, Typing on <strong>the</strong> Computer<strong>for</strong> Speed & Accuracy• SEE PAGE 43 FOR SCHEDULEAH-855, Section WE21-QCVenipuncture & Specimen CollectionExplore <strong>the</strong> anatomy and physiology <strong>of</strong> <strong>the</strong>venous system and <strong>the</strong> proper techniques<strong>for</strong> obtaining blood specimens from adults.Learn vacuum tube collection and <strong>the</strong> use<strong>of</strong> winged infusion sets <strong>for</strong> phlebotomy withspecial procedures <strong>for</strong> glucose tolerance,<strong>the</strong>rapeutic drug monitoring and specialhandling. 22 hrs.• Wednesday, 8:00 - 10:00 p.m.October 21 - January 20, 2010$300 • 11 sessions • Joanne Douglas*can be taken first or second semesterCP-203, Word• SEE PAGE 44 FOR SCHEDULEAH-208, Section TH21-QCWorkers Comp / No-Fault BillingThis is an introductory course <strong>for</strong> thoseentering <strong>the</strong> medical billing pr<strong>of</strong>ession. Youwill obtain experience with No Fault andWorker’s Comp claims and billing. Learn <strong>the</strong>regulations and medical guidelines required<strong>for</strong> correct billing and reimbursement.Identify <strong>the</strong> required <strong>for</strong>ms; who should fileand timely filing guidelines. Complete andreview <strong>for</strong>ms <strong>for</strong> correct documentation andbecome acquainted with <strong>the</strong> arbitrationprocess. 12 hrs.• Thursday, 6:00 - 8:00 p.m.October 15 - November 19$185 • 6 sessions • Mariela RussellAH-860, Section FR21-QCInterpersonal CommunicationsAddresses basic human needs, understandingmental illness and <strong>the</strong> death anddying process. The patient’s right to privacyand choice <strong>of</strong> treatment as it applies to <strong>the</strong>medical <strong>of</strong>fice staff is discussed. 24 hrs.Textbook(s) required. ICD coding book(Vol. 3) and textbook are required.• Friday, 6:00 - 9:00 p.m.October 23 - December 18$275 • 8 sessions •Robert Lawrence FriedmanPHARMACY TECHNICIANTEST PREPARATIONAs a technician, you will receive writtenprescriptions or requests <strong>for</strong> refills andelectronic prescriptions from <strong>the</strong> doctor’s<strong>of</strong>fice. Working alongside <strong>the</strong> pharmacist, youmay retrieve, count, pour, weigh, measureand sometimes even mix <strong>the</strong> medication.Once <strong>the</strong> prescription is prepared, you’ll priceand file <strong>the</strong> prescription, prepare insuranceclaims and stock and check inventories.Hospital technicians have differentchallenges. They read patients’ charts, <strong>the</strong>nprepare and deliver <strong>the</strong> medicine to patients,after <strong>the</strong> pharmacist checks it. Technicians<strong>of</strong>ten assemble a 24-hour supply <strong>of</strong>medications <strong>for</strong> patients, packaging andlabeling each dose.TO TAKE THIS COURSE:First, pass <strong>the</strong> math test given at QueensCollege. Call (718) 997-5704 <strong>for</strong> <strong>the</strong> location.If <strong>the</strong> scheduled date is not suitable, you maycall <strong>for</strong> an appointment. Second, register <strong>for</strong><strong>the</strong> course. Prerequisite: HS Diploma/GED• Pharmacy Math Placement Test Date:Tuesday, September 226:00 - 8:00 p.m.PT-100, Section TU21-QCPr<strong>of</strong>essional PharmacyTechnician Test PrepCourse topics will include: pharmacy laws inreference to Federal and State drugregulations/controls, pharmaceutical/medicalterminologies, prescriptions, calculatingdoses <strong>for</strong> oral and intravenous preparations,dosage <strong>for</strong>mulations, routes <strong>of</strong> administration,parenteral medications, compounding, andsterile products. Also reviewed will be basichuman anatomy and how drugs affect <strong>the</strong>human organ systems.You will gain an understanding <strong>of</strong> basicbiopharmaceutics (factors affecting drugactivity). Also covered is <strong>the</strong> use <strong>of</strong> computertechnology <strong>for</strong> inventory management,financial budgeting, drug plan insuranceverification, and <strong>the</strong> use <strong>of</strong> referencematerial, both text and journals. Practiceexams will be <strong>of</strong>fered throughout <strong>the</strong> courseto help with test taking skills. 38.5 contacthours.• Tuesday, 6:15 - 9:45 p.m.October 13 - December 22$825 • 11 sessions • Karen MuirPLEASE NOTE DEADLINE!To take <strong>the</strong> Pharmacy Technician examyou must register with <strong>the</strong> PharmacyTechnician Certification Board: call 1(800)363-8012, opt. 9, to get an application oronline at www.ptcb.org. For additionalin<strong>for</strong>mation, call: 1 (877) 782-2888.Healthcare CareersQUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEP25