Navy Working Capital Fund - DON FM&C Website

DEPARTMENT OF THE NAVYNAVY WORKING CAPITAL FUNDBASE SUPPORT – FACILITIES ENGINEERING COMMANDSFISCAL YEAR (FY) 2012 BUDGET ESTIMATESFEBRUARY 2011Performance Indicators:Among the key financial indicators for the FECs are operating results (as noted above),annual rate changes, and unit costs (as presented below). Other key corporate performancemeasures include timeliness, workforce safety, and client satisfaction. Timeliness is anextremely important client satisfaction indicator in the area of facilities sustainment; it isreported on a quarterly basis.The Emergency Work Response Time – Schedule Adherence metric represents the percent oftime that emergency work crews arrive on-scene within prescribed time-lines. Anothermetric, Service/Minor/Specific Work Completion Date – Schedule Adherence reflects thepercent of time that work is completed on schedule. The minimum goal in either case is 90%.Performance MeasuresEmergency Work Response Time-Schedule AdherenceFY 201090.0%FY 201190.0%FY 201290.0%Service/Minor/Specific WorkCompletion Date-Schedule Adherence 90.0% 90.0% 90.0%Rate Changes FY 2010 FY 2011 FY 2012Composite Rate +2.0% +7.3% +0.9%Utilities and Sanitation +2.9% +10.2% +0.5%Other Base Services +0.4% +1.6% +1.8%Annual rate changes reflect the impact of pricing adjustments as well as the impact ofreturning/recouping operating gains or losses.Unit CostsUnit costs for each of the FECs’ 24 different product areas are displayed on the followingpage: