Public reports pack PDF 6 MB - East Lindsey District Council

APPENDIX ‘C’Central Promenade Beach Chalet Users CommentsQ6 – If 'Fairly or Very Difficult', please explain why?2 nd October 200742: Wanted to book before coming but were unable to do so.125: When we asked about booking for the next year, we are told to ring in January ata specified date. We struggle to get through on the telephone and nearly alwaysare told that all the chalets are booked. The seasonal letting of chalets worksagainst non-Mablethorpe residents and day trippers!157: We never receive a booking form any more. It is often quite difficult to getthrough by phone until later in the day, and the chalets we prefer for our 2-weekstay are often booked or we have to change chalets half way through our holiday!205: Sending a cheque. I would like to use a card.Q8 – How did you find out that the chalets were available for hire? (Other)12: Using them for 40 years16: You send me a letter every year.18: By walking past and asking someone25: Have been hiring them for a number of years41: Asked in person59: Had one for the last 46 years.69: Had one for 40 years.94: Came as a child with parents and now come with my family.99: Been coming for years, used to be sent reminders, but now phone at beginning ofJanuary.119: We saw details at the booking office while on holiday in Mablethorpe125: have been holidaying at Mablethorpe for 45 years and have always known aboutthe chalets.126: Been coming for 52 years.157: We have been using chalets for the past 35 years without a break158: Have used the chalets many times160: We are locals and have always known164: Knew from earlier years and knowledge of living in Louth196: I've been coming to Mablethorpe since I was a child and the family has alwayshad one.198: Relatives already had a chalet and they booked it for us.222: Have been having a beach chalet for over 50 years228: Gran had them 45 years ago.229: 45 years ago255: Saw the office on Central Prom256: Walking past and seeing the booking office.261: Long term memory269: Been using them for 30 years273: Previous visits10Page 122