SAM4s SPS-500 series Operators Manual.pdf

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Hold/Print HoldThis feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions from being sentimmediately after items are registered and stored. For example, an employee registers a customer orderconsisting of appetizers and main course entrees. Without this feature, both the appetizer and main courseitems are sent to the kitchen at the same time. With this feature, the employee can "hold" main course items,which prevents them from being sent to the kitchen printer (even thought they are programmed to be sent to aprinter). Then, later, the employee can recall the check and print the main course items, so they can beprepared and served when the customer is ready to eat them.A held item is indicated on the display with an 'H' to the left of the item.See P Mode System Options/Tracking File Options to set the following related options:• Option #4: Automatically select held items when a check is recalled, Yes or No. (This flag is tofacilitate printing of held items.)• Option #5: Display warning to operator that check(s) have held items when employee finalizes anycheck, Yes or No.See PLU/PLU STATUS GROUP option #46 “Hold Automatically” to automatically hold items by group.(For example, you may wish to automatically hold dessert items when they are first entered.)Hold an Item1. Touch the item you wish to hold.2. Touch the HOLD key. Note that when a main item is held, its condiments or instructions are alsoheld. Note that an ‘H’ displays next to the held items.3. Store the check by touching the appropriate store check key, i.e. STORE CHK1.80 • Advanced Application Operations SAM4s SPS-500 Operator Manual prelim
4. If the system is programmed to warn the operator if items are held when the check is stored, (See Pmode System Options/Tracking File Options #5) the held item message displays. The message willlist all checks with held items, so that the server is reminded of other checks/tables where held itemsmay need to be released.5. Touch CLOSE to store the check.Print All Held Items1. Recall an order with held items. Items previously held will be marked with an “S”.2. Touch PRINT HOLD. Hold status is removed and the items will be sent to appropriate output whenthe check is serviced. To continue to hold items, select the item and press the ENTER function keyto change the “S” to an “H”. (You can press ENTER repeatedly to toggle the marking from “S” to“H”.) Items marked “H” when the check is stored will continue to be held.SAM4s SPS-500 Operator Manual prelim Advanced Application Operations • 81
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ContentsIntroduction 7SAM4s SPS-500
Page 5 and 6:
Notes..............................
Page 7 and 8:
IntroductionSAM4s SPS-500 OverviewP
Page 9 and 10:
Standard ConnectivityEach SPS-500 E
Page 11 and 12:
Rear Customer DisplayStandard Rear
Page 13 and 14:
Control LockVOIDOFFS MODEREGXZPVOID
Page 15 and 16:
X Mode Main MenuNote: X Mode Menu b
Page 17 and 18:
Getting StartedDefault Screen Layou
Page 19 and 20:
Custom Screen LayoutsAfter your aut
Page 21 and 22:
Function Key DefinitionsNote that k
Page 23 and 24:
NEXT DOLLAR 079 Touch the NEXT DOLL
Page 25 and 26:
PROMO 193 Touch the PROMO key to vo
Page 27 and 28:
PARK ORDER 246 Used in conjunction
Page 29 and 30: pick up the previous balance again
Page 31 and 32: NO DRAWER!The employee currently si
Page 33 and 34: Basic OperationsOperation NotesFunc
Page 35 and 36: Clocking In/OutClock In1. Enter the
Page 37 and 38: Outside of Sale FunctionsTime Displ
Page 39 and 40: Registering a Not Found PLUDesigned
Page 41 and 42: Auto Tare Weight1. Place the item o
Page 43 and 44: Food Stamp ShiftNote: Display (Yes
Page 45 and 46: Merchandise ReturnUse this function
Page 47 and 48: SurchargesTo add an open percentage
Page 49 and 50: Debit Transaction1. Enter items.2.
Page 51 and 52: 4. Pay remainder due (if any) with
Page 53 and 54: Advanced Application OperationsOver
Page 55 and 56: Sample Transaction ReceiptA SAM4s S
Page 57 and 58: Training ModeAn employee file can b
Page 59 and 60: Delivery OperationsEntering a Deliv
Page 61 and 62: Touch the field you wish to update.
Page 63 and 64: 4. When the time set for the parked
Page 65 and 66: Running Tabs or Guest ChecksOvervie
Page 67 and 68: Procedures and options relating to
Page 69 and 70: Adding to a Check1. If a table and
Page 71 and 72: 3. If necessary, additional items c
Page 73 and 74: Changing the Seat # on a Previously
Page 75 and 76: Payment by Seat Number1. Open a che
Page 77 and 78: 3. To create a new check, touch Add
Page 79: Checks Assigned by Register NotesWh
Page 83 and 84: RepeatYou can repeat the last items
Page 85 and 86: Combine Checks for Payment1. Sign o
Page 87 and 88: 5. Select “All Checks” or “On
Page 89 and 90: Printed Chit forTip DeclarationSAM4
Page 91 and 92: ReportsReport MenuTurn the key lock
Page 93 and 94: Report Button Report Name Mode Avai
Page 95 and 96: Cash DeclarationTurn the key lock t
Page 97 and 98: Edit Inventory Item1. Turn the key
Page 99 and 100: DataTran Operation1. Turn the key l
Page 101 and 102: Issue Local TotalThis report is add
Page 103 and 104: Gratuity EntryThe Gratuity Entry co
Page 105 and 106: Report SamplesFinancial ReportFINAN
Page 107 and 108: Sales By Time PeriodSALES BY TIME P
Page 109 and 110: FOOD STMP CREDIT 00.00 000.00MDSE R
Page 111 and 112: Labor GroupsLABOUR GROUPS REPORTX1
Page 113 and 114: Analysis 1 By Time PeriodsEAT-IN BY
Page 115 and 116: Open CheckOpen Check For Track 1Ope
Page 117 and 118: Daily Time KeepingDAILY TIME KEEPIN
Page 119 and 120: FOOD STMP CREDIT 00.00 000.00MDSE R
Page 121 and 122: The Theoretical Use Quantity. =[(PR
Page 123 and 124: Electronic JournalAll information c
Page 125: Balancing Formulas+/- NET SALES= PL
Page 128 and 129: 3. Select a PLU to edit in one of t
Page 130 and 131:
Employee File MaintenanceThe employ
Page 132 and 133:
4. Touch the page #2 tab to set add
Page 135 and 136:
AppendixReport Function Key Report
Page 137 and 138:
42 Station Totals X1 IRC43 Active E
Page 139:
Manual Revision RecordEdition Date
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