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312 Ţarcă, N.; Vătuiu, T.; Popa, A.[9]. Pop, N. - Managementul relaţiilor cu clientul - Direcţie majoră a orientării activităţii depiaţă a întreprinderii, Revista de Management şi Inginerie Economică, vol.3, 2004, p.7[10]. Snell, N. - Internet şi Web. Ghid complet, Editura All, 2005[11]. *** - PC Magazin, 2005-2009[12]. *** - PC World, 2005-2009