Operational Plan 2012-2013 - Coffs Harbour City Council - NSW ...

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S250.06.K1S250.06.K2S250.06.K3S250.07.K1S250.07.K2S250.08.K1S250.08.K2# of law enforcement complaints% of law enforcement complaints responded to within 2 days# of infringement notices regarding local law enforcement issued# of Emergency callouts% of Emergency callouts responded to within 1 hour% available patrol days patrolled# of parking infringement notices issuedCompliance - Community Strategic Plan Connections (Coffs Harbour 2030)LC1.1.2 Develop community resilience to change including disaster preparedness and response mechanismsLC1.2.1 Promote healthy livingLC1.3.1 Promote a safe communityCoffs Harbour City Council – 2012/2013 Operational Plan 28 June 2012 Page 37
S05Customer ServiceCoordinator - PlantAdministrationDescription: Delivery of efficient and effective service to both external and internal customersS05.01CustomerServiceS430.03.K1S430.03.K2S430.03.K3S430.04.K1S430.04.K2To provide the best possible service for both internal and external customers# of calls to the switchboard% of calls completed within 2 minutes% of total calls answered% of drainage diagrams attended to within 2 days% of requests for archived building plans attended to within 2 daysCustomer Service - Community Strategic Plan Connections (Coffs Harbour 2030)OC1.1.1 Ensure Council’s administration structure facilitates the efficient and effective delivery of programsOC1.1.7 Provide Corporate Relations structures to assist Council to interact effectively with the communityCoffs Harbour City Council – 2012/2013 Operational Plan 28 June 2012 Page 38
Page 1: Accepted for Publication, Published
Page 4 and 5: Integrated Planning and Reporting -
Page 6 and 7: How to Read the Delivery Program an
Page 8 and 9: Community EngagementThe community h
Page 10 and 11: Rate Category MapsNOTICE UNDER SECT
Page 12 and 13: Coffs Harbour City Council - 2012/2
Page 14 and 15: Application for Special Variation t
Page 16 and 17: Statement of Council’s Revenue Po
Page 22 and 23: Environmental Levy for 2012/2013 (C
Page 32 and 33: S01Arts and CultureExecutive Manage
Page 34 and 35: S02 City Image - CleaningManager -
Page 36 and 37: S03.02CommunityFacilitiesP516.06Com
Page 38 and 39: S04ComplianceManager - Land UseMana
Page 42 and 43: S06Development AssessmentManager -
Page 44 and 45: S07Economic DevelopmentDescription:
Page 46 and 47: P517.22BuskersFestivalPlan and deli
Page 48 and 49: Economic Development - Community St
Page 50 and 51: S09Environmental ManagementExecutiv
Page 52 and 53: P230.13 2030ReviewP230.14 2030Revie
Page 54 and 55: S11 Flooding and Coastal Management
Page 56 and 57: Pedestrian Access Mobility Plan Pro
Page 58 and 59: S13.03RegulatedPremisesS240.06.K1S2
Page 60 and 61: S14.02LanduseControlsP210.02Coffs H
Page 62 and 63: S15 LibraryManager - LibrariesDescr
Page 64 and 65: Library - Community Strategic Plan
Page 66 and 67: S17Parks and FacilitiesManager - Re
Page 68 and 69: S522.07.K1S522.07.K2S522.07.K3S522.
Page 70 and 71: S18PropertyExecutive Manager - Busi
Page 72 and 73: S19 Roads and BridgesManager - Asse
Page 74 and 75: LOCAL ROADS 2012/2013 to 2015/2016
Page 76 and 77: S20SewerDescription: Provide waste
Page 78 and 79: S21 SportManager - Sports UnitDescr
Page 80 and 81: S22StormwaterManager - StrategicInf
Page 82 and 83: Drainage / Flood Works Program (201
Page 84 and 85: S23TourismDescription: Destination
Page 86 and 87: S24 Waste ManagementManager - Healt
Page 88 and 89: S270.02.K2 Actual flare down time (
Page 90 and 91:
P740.05Drinking WaterQualityManagem
Page 92 and 93:
S350.01.K1S350.01.K2S350.01.K3S350.
Page 94 and 95:
S28 Corporate Information ServicesC
Page 96 and 97:
S420.02.K1S420.02.K2S420.02.K5S420.
Page 98 and 99:
P420.36SecurityReviewS420.04.K1S420
Page 100 and 101:
S30DesignDescription: Provide Engin
Page 102 and 103:
Design - Community Strategic Plan C
Page 104 and 105:
S32Environmental LaboratoryDescript
Page 106 and 107:
S33 FinanceExecutive Manager - Fina
Page 108 and 109:
P430.09 FBTreturnP430.11Valuation o
Page 110 and 111:
S34.02Internal AuditTo undertake a
Page 112 and 113:
S35Holiday ParksManager - Holiday P
Page 114 and 115:
S36Human ResourcesExecutive Manager
Page 116 and 117:
Human Resources - Community Strateg
Page 118 and 119:
S38Plant and Fleet ManagementDescri
Page 120 and 121:
S39.03Provision ofPurchasingManagem
Page 122 and 123:
S41Telemetry and Optic FibreDescrip
Page 124:
COFFS HARBOUR CITY COUNCILLocked Ba
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