2010 Annual Report - Akron General Medical Center

2010 Annual Reportwww.akrongeneral.org

Improving the Health and Lives of thePeople and Communities We ServeThe Mission of Akron General Health System brings out the best in all of us. So simple in concept, yetso profound in practice.The following pages demonstrate how Akron General employees, physicians and volunteers live ourMission each and every day. Highlights are from 2010, and our unwavering commitment to improvingthe health and lives of those we are here to serve is a daily privilege.2010 was a breakthrough year in many ways. Akron General Medical Center surgeons performedpioneering procedures that dramatically improved the recovery time and overall health of our patients.Patients needing highly specialized care received it at our beautiful new Edwin Shaw RehabilitationInstitute in Cuyahoga Falls as Edwin Shaw continued to be the area’s leader in neurologic, rehabilitativeand therapeutic care. For the fifth consecutive year, in 2010 patients who needed emergency care at LodiCommunity Hospital rated their customer service and patient satisfaction as tops among area hospitals.Lodi’s Emergency Department is the only one in Ohio – and one of only three nationwide – to have achievedthis high honor for five years. At our Hospice of Visiting Nurse Service, amazing, heartwarming care wascomplemented by the volunteer program breaking a record for number of hours served. In its first full yearof operation, our freestanding Emergency Department in Bath Township surpassed volume expectationsand, in total, the Health System served nearly 100,000 people at our four Emergency Departments.Breakthroughs…the list goes on and on. The key partnerships we forged last year with our Urology andCardiology groups will benefit Akron General Health System for years to come. Our plans for a thirdHealth & Wellness Center campus – this one in Green – were unveiled last year. We expect the centerwill be every bit as successful as our current nationally acclaimed centers in Bath Township and Stow.These are the places where lives are changed…and our Mission is vibrant.We are extremely proud to represent the Akron General Health System and its thousands of employees,physicians, volunteers and board members. Please take a moment to review the following pages andlearn a little more about these 2010 breakthroughs. You’ll see why our Mission is so important to thosewe serve and why we will never waver from “improving the health and lives of the people andcommunities we serve.”F. William SteereVincent J. McCorkle, FACHESincerely,2F. William Steere Vincent J. McCorkle, FACHEChair, Board of DirectorsPresident & Chief Executive OfficerAkron General Health System Akron General Health System3

2010: A Year of MedicalBreakthroughsCutting-edge meansless cuttingA cutting-edge minimally invasivetechnique - single-port surgery - allowsfor several types of surgeries to beperformed using only one small 3-cmincision through the navel. This methodis only performed by a handful ofsurgeons across the country. Using thisadvanced technique, Akron GeneralLaparo-endoscopic and Trauma SurgeonCharudutt Paranjape, MD, performed asingle-port hemicolectomy as well as asingle-port total colectomy (total colonremoval) in 2010, maintaining AkronGeneral as the leader in this highlyspecialized technique. Akron Generalis a national leader in single-port andother minimally invasive surgeries,including appendectomy, hysterectomy,gall bladder removal and colectomy.A first for AkronFor the first time in the Akron area,breast cancer patients who face breastreconstruction after a mastectomy haveanother option. Akron General PlasticSurgeon John Pedersen, MD, beganperforming “DIEP” Flap Reconstructionat Akron General in 2010. The DIEP (DeepInferior Epigastric Perforator) Flap is atissue flap procedure that uses bloodvessels, fat and skin from a woman’sabdomen to create a new breast moundafter a mastectomy. This is different fromtraditional “TRAM” Flap Reconstructionin a number of ways, most notably thatno muscle is moved - or removed - duringthe DIEP Flap procedure. As a result ofthis major advancement in microsurgicalplastic surgery, there is virtually no riskof developing an abdominal herniaand there is significantly less pain anda faster recovery time because themuscle is spared.Healing wounds,saving livesAkron General brought all clinicaldisciplines of wound care togetherunder one central leadership structurewith the creation of the Wound Healingand Limb Preservation Service Line in2010. No other hospital in the area hasthe clinical expertise that Akron Generalnow offers patients who need help inmanaging their wounds. In addition tothe clinical expertise that is provided,the new service line will expand allaspects of research and education.Prevention will also be a major focus,with the already-established “SkinChampion” Program offering a leadingexample of how culture can be changedfrom one of treatment to prevention.There will also be strong synergywith the rapidly growing AustenBioInnovation Institute in Akron.Soothing heartburn painAkron General became the first hospital inNortheast Ohio to successfully perform arevolutionary new incisionless surgery thatcan benefit millions of Americans whosuffer from chronic GastroEsophagealReflux Disease (GERD) and heartburn.Akron General joins premier institutionsacross the country in offering thisstate-of-the-art treatment for refluxdisease. The incisionless surgery, knownas Transoral Incisionless Fundoplication(TIF), treats a patient’s GERD by insertinga special “EsophyX” device and endoscopethrough the mouth into the esophaguswhere the surgeon essentially recreatesthe lower esophageal valve and makesit tighter. This effective procedure isperformed by Walter Chlysta, MD,Charudutt Paranjape, MD, andRichard Salvino, MD.45

Improving Your HealthImproving Your LivesBringing good healthto GreenThe July 28, 2010, groundbreakingfor the future Akron General Health &Wellness Center in Green solidifiedAkron General’s position as the area’sleader in wellness and preventativehealth. The facility will be modeled afterAkron General’s nationally acclaimedand widely popular Health & WellnessCenters in Bath Township and Stow,including an Emergency Departmentand LifeStyles medically supervisedfitness center.Thousands benefit fromHealth & Wellness CentersAkron General LifeStyles maintained itsposition as the area’s premier medicallysupervised fitness program and nationalwellness model in 2010, again beingnamed to the Top 100 Clubs and Chainsin the Nation and #1 Hospital-OwnedCenters in the Nation listings asdetermined by Club Industry’s FitnessBusiness Pro Magazine. Locally, LifeStyleswas a Fox 8 Best of the Best ConsumerChoice Award winner as the best health& fitness center in the Akron/Cantonregion and the Stow-Munroe FallsChamber of Commerce CommunityBusiness Award winner. More than12,300 community members chooseLifeStyles to help them reach optimalwellness. In 2010 alone, membersmade 582,639 visits to LifeStyles.Akron General’s Emergency Departmentsat the Health & Wellness Centers inBath Township and Stow bring expertemergency care closer to residents inthose communities. Emergency visitsto these free-standing facilities rangingfrom minor to life-threatening totaled34,259 in 2010, exemplifying theimportance of access to emergencycare to area residents.A da Vinci ® masterpieceAkron General continues its role as aleader in robotic surgery. Ross Marchetta,MD, was appointed in 2010 as directorof Robotic Gynecological Surgery.Dr. Marchetta and his medical partner,George Drake, DO, oversee the IntuitiveSurgical Epicenter for Gynecologic SurgeryTraining Center at Akron General, oneof only 25 sites nationally that traingynecologists and operating room staffson the da Vinci® Robotic Surgical System.Through this center, surgeons aretrained on techniques and proceduresto enhance their skills, and staff andadministrators learn how to run anefficient program and maintain quality.Reducing risk for thehigh-riskOn September 11, 2010, more than40 Akron General employees frommany departments provided freevascular screenings to 140 high-riskindividuals. Many screened individualshad high blood pressure, high bloodsugar, abnormal ABI (indicatingperipheral vascular disease) andabnormal lipids. Most importantly,the underinsured and uninsured werereferred to physicians and medicalhomes where they can be followed.Due to the overwhelming success ofthe screening and the needs of thecommunity, another screening washeld on November 6, 2010, duringwhich time 115 high-risk individualswere screened for atrial fibrillation,stroke risk, peripheral arterial disease,high blood pressure, high cholesteroland diabetes. Everyone screened hadresults reviewed and explained withmotivational lifestyle coaching, and allparticipants had results sent to theirprimary physicians. This screening wasled once again by Dennis Wright, MD,Executive Medical Director of the Heart& Vascular Center.Women’s Health Clinicreaches outForty-nine uninsured women in ourcommunity received a free cervicalcancer screening (pap and pelvic exam)provided by physicians and staff at theAkron General Women’s Health Clinicon May 15, 2010. Information onwellness and prevention, along withdetails on how women without insurancecan get connected with healthcare,were distributed. Screenings such asthis provide critical healthcareinformation that women with little tono insurance may not otherwise receive.Men’s health focus atfall screeningNinety-four men were screened forprostate and colon cancer during AkronGeneral’s second annual men’s healthtune-up and car cruise-in on September 22,2010, at the Health & Wellness Center -North. T.K. O’Grady, 97.5 WONE on-airpersonality and prostate cancer survivor,gave a presentation and broadcast livefrom the location. The event reachedmany individuals including those wholack healthcare coverage and might nototherwise get screened.67

Lodi Community Hospitalreaches the Summit2010 marked a monumental year forLodi Community Hospital. Press GaneyAssociates, Inc. named its EmergencyDepartment a Summit Award Winnerfor patient satisfaction – for the fifthconsecutive year. Press Ganey currentlypartners with more than 10,000healthcare facilities to measure andimprove the quality of care. Thecompany’s databases are the largestin the industry, and allow facilitiesnationwide to benchmark their resultsagainst peer organizations. The SummitMilestones Amid ExcellenceAward recognizes top performingfacilities that sustain the highest levelof customer satisfaction for three ormore consecutive years. Lodi CommunityHospital is the only EmergencyDepartment in the state of Ohio andone of only three in the nation to receivethis award for five consecutive years.The Press Ganey Summit Award isthe healthcare satisfaction industry'smost coveted symbol of achievementbestowed annually and, according toPress Ganey, it is the most challengingto attain. Each winning facility mustachieve and maintain the extraordinary.A 95th percentile score means that onlyfive percent of the surveyed hospitalsacross the country performed betterin emergency department patientsatisfaction scores. This score ranks LodiCommunity Hospital's EmergencyDepartment among the elite inpatient satisfaction.Lodi Community Hospital continuedto expand its services to bring thehighest level of quality healthcare to itssurrounding communities with growthin radiology services as well as theaddition of specialty physicians andclinicians. Digital mammography, themost accurate breast X-ray screening,is now available at Lodi CommunityHospital along with high-speed openbore MRI and 16-slice CT scanning.Several healthcare providers joined theLodi Community Hospital team, includingspecialists in family medicine, surgeryand emergency care.Continuing its strong connectionwith the community, Lodi CommunityHospital hosted a 5K run and wellnessfair to encourage activity and healthyliving and provided free health screenings.To further expand into the community,a Community Liaison Nurse now servesas a conduit to help establish wellnessprograms and coordinate neededservices for area business, churches,schools and organizations.Milestones mark 2010for Hospice of VisitingNurse ServiceHospice of Visiting Nurse Service’s (VNS)commitment to providing end-of-lifesupport for patients and their familieswas further exemplified as its youthbereavement camp, Camp Promise,celebrated five years of existence in2010. Since its inception, 128 campershave attended the free three-day daycamp. Camp Promise is offered to helpchildren ages 6-11 process a significantloss and return hope to their lives.Renovations began in the Justin T. RogersHospice Care Center in late 2010 – thefirst major update since it opened in1994 as the first freestanding hospicecare center in the area. Through thegenerous support of local foundationsand more than 1,000 donors, each ofthe 26 private patient rooms will berefurbished with new beds, wallcoverings, carpet and furniture,including a chair that converts into abed so that family can stay comfortablybeside the patient. Renovations werescheduled two rooms at a time so as notto disturb current patients. In addition,the Care Center family kitchen – whichmany volunteers and local businessesstock with food for families – receivedextensive updates.For the second consecutive year, thehospice volunteer program broke itsown volunteer hours record. In 2010,26,693 volunteer hours were logged,up from 24,918 hours in 2009 and20,439 hours in 2008. More than 800volunteers are a crucial part of thehospice program and their services arecherished by patients and families.All hospice volunteers receivecomprehensive training covering topicssuch as the physical and emotionalneeds of patients and caregivers,spiritual aspects of care, the hospiceconcept, comfort care issues,communication skills, active listening,and aspects of death, dying, and griefand bereavement.Hospice of VNS, started in 1979, is theoldest and most experienced hospice inthe area. Hospice has consistently beenshown to improve quality of care at theend of life, and studies have found thatbereaved family members rate their overallsatisfaction with hospice as very high.89

Physician Partnerships Position Akron GeneralCardiologists align withAkron GeneralSeveral highly credentialed cardiologistsjoined Akron General and Akron GeneralPartners Physician Group (PPG) inNovember 2010. Ismail Ahmed, MD,FACC, FCCP; Donald Cho, MD, FACC;Atul Hulyalkar, MD, FACC; FernandoMunoz, MD, FACC; and Qarab Syed, MD,FACC, now Akron CardiovascularAssociates, bring a wide variety ofclinical capabilities to Akron General.The group has diverse expertise,with special skills in heart failure,non-invasive and invasive cardiacdiagnostics, cardiac critical care andresearch. In addition, each of them hasextensive background in the treatmentof atherosclerosis, as it involves boththe coronary arteries and the peripheralarterial system. These specializedphysicians operated successful medicalpractices with the North Ohio HeartCenter in southwest Cuyahoga County,Medina County and Lorain County formany years.Highly specialized cardiologistVinayak Hegde, MD, also joined PPGand the Akron General team in 2010.Dr. Hegde’s special interests includenon-invasive cardiology and cardiacimaging, a growing field that includestechnology such as Cardiac MRI andCardiac CT. Cardiac imaging offersadvanced techniques for seeing theheart and blood vessels non-invasively.Through the use of this imaging,disease can be detected years beforesymptoms or events occur.Landmark partnership withurologists forgedIn 2010, Akron General Health Systemand Akron-based Physicians Urologyformed a landmark partnership thatcreated an unparalleled center ofexcellence in urology care for Summitand Portage Counties and beyond.Through this agreement, Akron Generalcontracted with the physicians andstaff of the Center for Urologic Healthto continue offering excellence in allcancer treatment services, includingradiation therapy for prostate cancer.Under the new agreement, AkronGeneral has forged partnerships withall six Physicians Urology practices:two in Akron and one each inBarberton, Fairlawn, Ravenna and Stow.In addition, Akron General purchasedPhysicians Urology’s existing CancerTreatment Center.The 12 physicians contracting withAkron General are: Dennis F. Bentley,MD; Raymond A. Bologna, MD; Todd F.Breaux, MD; Brian T. Canterbury, MD;Gregory G. Danesis, MD; Joseph S.Dankoff, MD; Douglas H. Green, MD;Lawrence L. Geller, MD; Howard B.Minott, MD; Kevin A. Spear, MD; John D.Wegryn, MD; and John Y. Zhao, MD.The future of medicinebegins at Akron GeneralAkron General continues its high levelof commitment to future physiciansand is committed to the training andeducation of physicians. Akron Generalresidents gain the experience of a large,tertiary care academic medical center inan environment that offers a supportive,family-like feel. Training is geared towardthe future of practice and includesunique learning opportunities foundthrough a complex case mix, research,and cutting-edge technologies andtechniques. In 2010, there were 43graduates of Akron General’s ResidencyProgram. A gracious donation fromthe Akron General Women’s Boardallowed for renovations of the residentcall quarters.Also new in 2010, Akron Generalstudents and resident physicians haveaccess to the expanded SimulationLearning Center on the medical centercampus. The Simulation Learning Centercontains equipment and capability torun true-to-life clinical scenarios with astate-of-the-art mannequin simulator,as well as standardized patient roomsand task-training equipment to helpprepare for interactions with andprocedures on real patients.1011

Leadership Team StrengthenedVincent McCorkle, FACHEPresident & CEO, Akron GeneralHealth SystemTodd Meyerhoefer, MDPresident & CMO, Akron GeneralPartners Physician GroupKaren Bozzelli, JDPresident, Akron GeneralDevelopment FoundationBrian Keaton, MD, FACEPChief Medical Information OfficerAkron General Health SystemLarry Emmelhainz, PhDVice President & Chief Quality OfficerAkron General Medical Center12Vincent J. McCorkle, FACHE, becamePresident and Chief Executive Officerof Akron General Health System onJuly 1, 2010. McCorkle came to Akronfrom Springfield, Mass., where hehad served as CEO of the Sisters ofProvidence Health System since 1997.“With each visit to Akron General, Ibecame increasingly inspired by thecommitment of the Board of Directors,the leadership of the medical staff andthe management team,” said McCorkle.“Their unwavering commitment to themission of Akron General and the Akroncommunity is obvious. I consider it anhonor and privilege to be selected tojoin them and serve as Akron GeneralHealth System’s President and CEO.”Todd Meyerhoefer, MD, MBA, joinedAkron General in August 2010 asPresident and Chief Medical Officer ofPartners Physician Group (PPG), AkronGeneral’s multi-specialty physiciangroup practice. Dr. Meyerhoefer cameto Akron General from the Aultmansystem in Canton, where he had asuccessful general surgery practiceand held many leadership positions,most recently as Medical Director,Credentialing and Privileging, ofAultman’s employed physicians. He isa NEOUCOM graduate and completedhis MBA at Ashland University.Karen Bozzelli, JD, began her role asPresident of the Akron GeneralDevelopment Foundation onOctober 11, 2010. Bozzelli came toAkron General from PNC Bank inAkron where she most recently servedas Senior Vice President and SeniorTrust Advisor for Wealth Management.A highly skilled licensed attorney withan exceptional ability to develop, growand retain relationships, Bozzelli is awell-known community leader withan extensive successful history innot-for-profit fund development andcommunity fundraising. She receivedher Juris Doctorate from The Universityof Akron School of Law and herBachelor’s degree in Political Sciencefrom Miami University (Ohio).Brian Keaton, MD, FACEP, joinedAkron General as the new Chief MedicalInformation Officer on November 1, 2010.Following a quarter century of patientcare, he retired from the clinical practiceof emergency medicine to focus onimproving the quality, safety andefficiency of healthcare through healthinformation exchange and electronichealth record adoption. Dr. Keaton wasa member of Department of Health andHuman Services’ American HealthInformation Community PopulationHealth – Clinical Care ConnectionWorkgroup. Dr. Keaton is Professor ofClinical Emergency Medicine at theNortheast Ohio UniversitiesCollege of Medicine.Larry Emmelhainz, PhD, was namedVice President and Chief Quality Officerof Akron General Medical Center in May2010. Dr. Emmelhainz previously servedas Chief Quality Officer at Athens RegionalMedical Center in Athens, Georgia, andhas extensive experience in patientsafety, quality and patient satisfaction,as well as laboratory research andphysician services. Dr. Emmelhainz isresponsible for all aspects of qualityand patient safety, Joint Commissionreadiness and laboratory services atAkron General.13

Edwin Shaw reacheshighest levelThe Commission on Accreditationof Rehabilitation Facilities (CARF)International announced on July 22,2010, that the Edwin Shaw RehabilitationInstitute had been accredited for aperiod of three years in seven programs.This accreditation decision representsthe highest level of accreditation thatcan be awarded to an organization andshows the organization’s substantialconformance to the CARF standards.An organization receiving a three-yearaccreditation has put itself through arigorous peer review process and hasdemonstrated to a team of surveyorsduring an on-site visit that its programsand services are of the highest quality,measurable and accountable.Edwin Shaw was also recognized by CARFas demonstrating exemplary performancerelative to the clinical expertise of itspersonnel. According to CARF, it is a raritywithin the rehabilitation industry for afacility to maintain a core of professionalswith the skills and credentials of thosewho serve the patients at Edwin Shaw.142010: A Year of HonorsEliminating heart diseaseAkron General once again received fullaccreditation with PCI from theSociety of Chest Pain Centers (SCPC),an international organization dedicatedto eliminating heart disease as the numberone cause of death worldwide. Hospitalsthat have received SCPC accreditationhave achieved a higher level of expertisein dealing with patients who arrive withsymptoms of a heart attack.Accreditation with PCI means that theChest Pain Center also meets nationalstandards for more aggressive treatmentapproach using cardiac catheterization(angioplasty), versus medical treatmentalone, to clear the blockage and rapidlyre-establish blood flow to the heart tominimize damage or avoid heart attack.To receive this high accreditation, AkronGeneral engaged in rigorous evaluationby SCPC for its ability to assess, diagnoseand treat patients who may beexperiencing a heart attack.Reflections celebrates 25 years,gains full accreditationIn 2010, Akron General ReflectionsBreast Health Center was granted athree-year full accreditation designationby the National Accreditation Programfor Breast Centers (NAPBC), a programadministered by the American Collegeof Surgeons. Accreditation by the NAPBCis only given to those centers that havevoluntarily committed to provide thehighest level of quality breast care andthat undergo a rigorous evaluationprocess and review of their performance.A breast center that achieves NAPBCaccreditation has demonstrated a firmcommitment to offer its patients everysignificant advantage in their battleagainst breast disease. There are only127 programs nationwide that hold thisdistinction. These programs, which includeAkron General Reflections BreastHealth Center, are model programs fororganizing and managing a breast centerto ensure multidisciplinary, integrated,comprehensive breast care services.Akron General Reflections Breast HealthCenter proudly celebrated 25 years ofbreast and breast cancer care in 2010.With the support of dedicated staff andcommunity physicians, Reflections hasprovided steadfast support, includingbreast cancer education, prevention,early de tection and treatment.Akron General namedConsumer ChoiceWinner – again!For the 14th year, Akron General MedicalCenter has earned the prestigious NationalResearch Corporation’s (NRC) ConsumerChoice Award. The award recognizesthe nation’s top hospitals as 2010/2011Consumer Choice Award winners andidentifies hospitals which healthcareconsumers have chosen as having thehighest quality and image in more than300 markets throughout the United States.Akron General was the winner in theAkron market. This is the 15th year NRChas awarded hospitals whose consumershave recognized them for providing thehighest quality healthcare.Winners are determined by consumerperceptions on multiple quality andimage ratings collected in the company’sHealthcare Market Guide Ticker study.Of the 3,200 hospitals named byconsumers in the study, the winningorganizations rank highest in theirCore Based Statistical Areas (CBSAs),as defined by the U.S. Census Bureau.The Ticker study surveyed more than250,000 households representing some450,000 consumers in the contiguous48 states and the District of Columbia.Our EmployeesMake the DifferenceReaching out to ourcommunity in record fashionIn 2010, Akron General employeesand physicians raised a record-settingdonation of more than $175,000 forUnited Way. This commitment exemplifiesthat as individuals and as a company,Akron General cares about making ourcommunity a better place. United Wayof Summit County raises and distributesfunds for local area programs whichhelp people in need, improving thequality of life in the communities.Truly “one of the best”For the eighth year in a row, AkronGeneral was proudly named “One ofthe Best Companies to Work for inNortheast Ohio.” The NorthCoast 99award recognizes the 99 best placesto work in the 22-county NortheastOhio region and is bestowed by TheEmployers Resource Council (ERC),Northeast Ohio's largest employers’association. The dedication, talent andpassion of Akron General employeesare the reasons it is such a great placeto work. Positive, passionate attitudesresult in better care for patients andfor one another.15

Boards of Directors and Leadership CouncilAkron GeneralHealth SystemF. William Steere,ChairmanMark Lerner, ViceChairmanVincent J. McCorkle,President and CEOCraig M. Babbitt,SecretaryDeborah Gorbach,Interim TreasurerWilliam BabcoxBrian CherkalaMark ClarkWilliam FethMichael GallucciMark Horattas, MDPaul Lecat, MDRamon MartinezDiane Miller-DawsonJeffrey Moore, MDJohn OrrRobert StefankoEx-Officio:Richard C. FedorovichTimothy FitzwaterAkron GeneralMedical CenterWilliam Babcox,ChairmanJustin Lavin, MD, ViceChairmanJack Mitstifer, MD,Interim PresidentCraig M. Babbitt,SecretaryDeborah Gorbach,Interim TreasurerDavid BrockmanMichael CaporaleMary Beth CarrollTheresa CarterWilliam FrantzRobert Kamienski, MDJoseph Meli, MDF. William SteereJ. Bret TreierRepresentatives:Valerie Casto, President,AGMC Women’s BoardDiane Root, President,AGMC Service LeagueJoseph Meli, MD, Chiefof StaffJohn Pinkowski, MD,Vice Chief of StaffAkron GeneralDevelopmentFoundationPeggy Lloyd, ChairmanDavid Brockman, ViceChairmanCraig M. Babbitt,SecretaryDeborah Gorbach,Interim TreasurerBarbara J. Vimont,Assistant SecretaryDr. Larry BargerGregory R. BeanCharles M. BillowKenneth Button, MDJohn CarpasDavid J. ClintonWilliam CostiganHerbert Croft, MDAndrew Fenton, MDLouise GissendanerRichard HarrisNancy HeslopMark HillestadMichael LavelleMark LernerTimothy MerryweatherMark MosleyRory O’NeilWilliam ParryDenis RossHarold White, MDDavid YeagerEx-Officio:Valerie Casto, President,AGMC Women’s BoardDiane Root, President,AGMC Service LeagueCommunity HealthVentures, Inc.Kathy Stafford, ChairmanAnthony O’Leary, ViceChairmanKaren Talbott, PresidentRichard Amundsen,SecretaryKaren Talbott, TreasurerTom Lyzen, AssistantTreasurerJerry Bauman, AssistantSecretaryCharles M. BillowMark BoberBrian CherkalaDavid CrawfordCarol PetrucelliEx-Officio:Karen Talbott, President,CHVAkron GeneralPartners, Inc.William Feth, ChairmanAnth ony Tricomi, ViceChairmanThomas Stover, MD,PresidentSteve Abdenour, VicePresidentCraig M. Babbitt,SecretaryDeborah Gorbach,Interim TreasurerBarbara J. Vimont,Assistant SecretaryScott ArmstrongJeff LeonardMark LernerGeorge LewisRay MartinezRichard MillisorThomas PickeringThomas Thompson, MDJ. Bret TreierEx-Officio:Thomas Stover, MD,President, OutpatientServices, AGHSPartners PhysicianGroupRichard Millisor,ChairmanMichael Gallucci, ViceChairmanMark H. Belfer, DO,President, ChiefMedical OfficerKaren Mullen, VicePresidentCraig M. Babbitt,SecretaryDeborah Gorbach,Interim TreasurerBarbara J. Vimont,Assistant SecretaryDaniel Taillard,Assistant TreasurerJordan Grossman, DPMAnthony Kantaras, MDMark LernerEugene Pfister, MDJohn Pinkowski, MDThomas Stover, MDEx-Officio:Todd Meyerhoefer, MDVisiting NurseService, Inc.Jeffrey Wilhite, ChairmanCharles M. Billow, ViceChairmanKaren L. Talbott,President & TreasurerRobert Pfaff, SecretaryRobert BowmanDavid CrawfordAnnette KingMichael SweeneyEx-Officio:Karen L. Talbott,President, CHV, Inc.Karen L. Talbott,President, VNS, Inc.Visiting NurseEquipment &Supplies, Inc.Charles M. Billow,ChairmanKaren L. Talbott,President & TreasurerRichard Amundsen,SecretaryEx-Officio:Karen L. Talbott,President, VNES, Inc.Visiting Hours, Inc.David Crawford,Chairman & SecretarySusan Gerberich,Vice ChairKaren L. Talbott,President & TreasurerEx-Officio:Karen L. Talbott,President, CHV, Inc.President, VH, Inc.Rose Lane, Inc.Ramon Martinez,ChairmanEdward A. Hill, MD,Secretary/TreasurerThomas Lyzen, AssistantSecretary/AssistantTreasurerEx-Officio:Karen Talbott,President, CHV, Inc.Hospice Care OhioCharles M. Billow,ChairmanKaren L. Talbott,PresidentKaren L. Talbott,Secretary & TreasurerMark BoberWilliam LoweryLois Nora, MD, JDRev. Sandy SelbyEx-Officio:Karen L. Talbott,President, CHV, Inc.President, HCO, Inc.Lodi CommunityHospitalThomas Pickering,ChairmanJim Rice, Vice ChairThomas Whelan,PresidentAlan A. Ganci,Secretary & TreasurerJohn BakerMarlene BarkheimerJim ColemanBetsy GilderRory O’NeilJoseph RemingtonStephen SearsJim ShepardHarold YoungEx-Officio:Thomas Whelan,President, LCH1617

Senior Leadership, Department Chairs and Service ChiefsSenior Leadership*Department ChairsService Chiefs2010: Statistics18Vincent J. McCorkle,President and CEOSteve Abdenour, VicePresident, OperationsCraig Babbitt, Sr. VicePresident and GeneralCounselPaula Bauer, MD, Sr. VicePresident and ChiefMedical OfficerBeverly Bokovitz, Sr. VicePresident and ChiefNursing OfficerKaren Bozzelli, President,Akron GeneralDevelopment FoundationDon Corpora, Sr. VicePresident, Human ResourcesDavid Frigo, AdministrativeDirector, Treasury andInvestmentsDeborah Gorbach, VicePresident, Accountingand FinanceTodd Meyerhoefer, MD,President, PartnersPhysician GroupJack Mitstifer, MD, President,Inpatient ServicesKathy Stafford, PhD, Sr. VicePresident, Strategy, Marketingand CommunicationsThomas "Tim" Stover, MD,President, OutpatientServicesKaren Talbott, President,Visiting Nurse Servicesand AffiliatesPaula Bauer, MDChairman, Pathology andClinical LaboratoriesRaymond Bologna, MDChairman, UrologyMichael Delahanty, DOChairman, PhysicalMedicine &RehabilitationMitchel Fromm, MDChairman, RadiationOncologyDaniel Guyton, MDChairman, SurgeryEric Jenison, MDChairman, Obstetrics &GynecologyPaul Lecat, MDChairman, MedicalEducationCarl Martino, MDChairman, RadiologyJack Mitstifer, MDChairman, EmergencyMedicineJeffrey Moore, MDChairman, Psychiatry &Behavioral SciencesJ. Joseph Payton, DOChairman, Family MedicineLance Talmage, MDChairman, AnesthesiologySanjiv Tewari, MDChairman, MedicineThomas Thompson, MDInterim Chairman,Orthopaedic SurgeryRichard Albright, MDChief, Nuclear MedicineAkhil Bindra, MDChief, Critical CareMedicineGary Bollin, MDChief, Infectious DiseasesRaymond Bologna, MDCo-Chief,Urogynecology & PelvicReconstructive SurgeryMark Davis, MDChief, ObstetricsBela Faltay, MDChief, AllergyAndrew Fenton, MDChief, Surgical OncologyJoseph Finocchio, MDChief, Internal MedicineAlan Gilbertson, PhDChief, PsychologyJames Goske, MDChief, RheumatologyJordan Grossman, DPMChief, PodiatryMark Horattas, MDChief, SurgicalEndocrinologyRobert Kamienski, MDChief, CardiothoracicSurgeryAnand Kantak, MDChief, NewbornAnthony Kantaras, MDChief/Associate,Sports MedicineGhassan Khayyat, MDChief, NeurosurgeryJustin Lavin, MDChief, MaternalFetal MedicineGeorge Litman, MDChief Emeritus,CardiologyEdward Marshall, Jr., DDSChief, Oral andMaxillofacial SurgeryMichael Morocco, MDChief, EndocrinologyEliot Mostow, MDChief, DermatologyFarid Muakkassa, MDChief, Trauma SurgeryTimothy Murray, MDChief, PulmonaryMedicineDavid Nash, MDChief, ReproductiveEndocrinology &InfertilityIfeoma Okeke, MDCo-Chief,Hematology/MedicalOncologyJohn Pedersen, MDChief, Plastic SurgeryEugene Pfister, MDChief, GeriatricsJohn Pinkowski, MDChief, Sports MedicineCraig Polifrone, DOChief, GynecologyEsther Rehmus, MDCo-Chief,Hematology/MedicalOncologyKarl Schwarze, MDChief, NephrologyRobert Schweikert, MDChief, CardiologyHoward Shapiro, MDChief, NeurologyMartin Shill, MDChief, GastroenterologyScott Shorten, MDChief, AnatomicPathologyDonald Stephens, III, MDChief, OphthalmologyBruce Sterman, MDChief, OtolaryngologyMoshe Torem, MDChief, IntegrativeMedicineDennis Wright, MDChief, Vascular Surgery*Denotes leadership as of December 31, 2010Births . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,249Admissions . . . . . . . . . . . . . . . . . . . . 32,619Employees . . . . . . . . . . . . . . . . . . . . . . 5,576Volunteers . . . . . . . . . . . . . . . . . . . . . . 1,307Medical Staff . . . . . . . . . . . . . . . . . . . . 1,099Research Studies . . . . . . . . . . . . . . . . . . 170Outpatient Visits . . . . . . . . . . . . . . 566,056Surgical Procedures . . . . . . . . . . . . 18,537Home CarePatients Served . . . . . . . . . . . . . . . . 11,536Volunteer Hoursof Service . . . . . . . . . . . . . . . . . . . . . . 87,689Donations toFoundation . . . . . . . . . . . . . . . . . . . . $2.8 MEmergencyDepartment Visits . . . . . . . . . . . . . . 99,884LifeStyles Visits . . . . . . . . . . . . . . . . 582,639Wages and BenefitsPaid . . . . . . . . . . . . . . . . . . . . $307,295,000Total OperatingRevenues . . . . . . . . . . . . . . . . $571,587,00019

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