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Troubleshooting Heart RateThe following table may help you understand and troubleshooterratic heart rate readings.Important: A heart rate can only be detected when the <strong>Precor</strong>heart rate receiver is properly installed in the display. A user mustwear the chest strap or grasp both touch-sensitive grips.Table 2. Erratic heart rate readingsWhatappearson thedisplayNothingHR or HrCauseThe heart rate receiver isnot installed or it hasbeen disconnected.A signal is beingdetected through thechest strap or thetouch-sensitive grips, buta valid heart rate is notyet established.What to doCall Customer Support. Refer toObtaining Service.Be sure that the chest strap ismoist, centered, and in directcontact with your skin. If you areusing the touch-sensitive grips,continue to grasp both of them.Wait a few moments for yourheart rate to appear.Note: To conduct electrical impulses from a user’s heart, bothtouch-sensitive grips must be grasped firmly for five to ten seconds.Usually, the concentration of salts in a person’s perspirationprovides enough conductivity to transmit a signal to the receiver inthe display console. However, because of body chemistry or erraticheartbeats, some people cannot use the touch-sensitive grips. Achest strap may provide better results.User's Reference <strong>Manual</strong>: Heart Rate Features 13