Delivery Program 2009–2012 - Rockdale City Council - NSW ...

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Strategic Direction 1 (cont.)Outcome: Corporate Priorities Delivery Program Actions ResponsibilityCommunity wellbeingis enhancedPositive City ImageSD1.7 - Public health andsafetyprograms areimplemented, monitoredand improvedSD1.8 - Proactivecommunication ofall Council and Cityachievements to thewider communitySD1.7.1 - Ensure compliance with relevantenvironmental and public health standards throughoutthe CitySD1.7.2 - Improve Public SafetySD1.8.1 - The Community is informed aboutCity projects and programs through all forms ofcommunication channelsEnvironmental BusinessServicesEnvironmental BusinessServices; Community andCustomer Service; UrbanStrategy and Design; andDevelopment Assessmentand ComplianceMedia and Public AffairsCommunity activitiescelebrate the richnessof our CitySD1.9 - Facilitatecommunity events andactivities that recognisethe City’s diversity,maximise participationand builds a sense ofcommunitySD1.9.1 - Prepare an annual program of communityevents and activitiesSD1.9.2 - Develop award programs to recognisecommunity contribution that benefits the CityCommunity and CustomerServiceBusiness Development andMarketing and EventsFinancially sustainableCity planning anddevelopmentSD1.10 - Achieve soundfinancial managementSD1.10.1 - Facilitate the timely processing ofdevelopment applicationsDevelopment Assessmentand ComplianceSD1.10.2 - Advance the Financial Sustainability ProjectSD1.10.3 - Prepare a strategic plan for furtherdevelopment of Council’s property assets tosustainably foster economic growth and communitybenefitSD1.10.4 - Develop fees and charges policy to ensurefees and charges are at market rates or cost recoverywhere possibleStrategic Infrastructure andFinancial PlanningEconomic Strategy andProperty Services; andStrategic Infrastructure andFinancial PlanningFinance and AdminSD1.10.5 - Monitor progress against budgetFinance and AdminRockdale City Plan | 56
A City with a Sense of PrideTime frameOngoing Safety issues and crime ‘hot spots’are identified and strategiesimplemented to improve publicsafety through Council’s CrimePrevention Action PlanOngoing Local communities takeresponsibility for the safety oftheir neighbourhoods and theprevention of crime in collaborationwith Police and relevant authoritiesthrough community safety projects30 June 2010 Multiple communication channelsare implemented to engage withthe communityOngoingDelivery Program Performance Measures and TargetsPerformance MeasuresMeasured Target Residents feel a strong sense ofbelonging to, and involvement with,their community There is an increase in involvementby residents and business incommunity groups, communitybased events and volunteeractivities Events and activities that celebrateand respect our community arewell attended Percentage of respondents to survey/s who rate their localarea as being a safe place Crime statistics for the City Percentage of safety audits that include communityrepresentatives Number of neighbourhood watch houses in the City Number of editions published of the CommunityNewsletter, Rockdale Review Number of media releases sent to different media outletsthat reflect a positive image of the City Number of website hits Percentage of respondents to survey/s who rate RockdaleCity as a desirable community to live in Number of community based and voluntary organisationsoperating in the City Number of participants at Council initiated communityengagement activities compared to number targetedTargetUpwardtrendDownwardtrend50%Upwardtrend11 perannumUpwardtrendUpwardtrendUpwardtrendUpwardtrendUpwardtrendOctober 2009 Number of events and activities (Council or communityorganised) that bring our community togetherN/AOngoingSept 2009to Jun 2013Dec 2009to Dec 2010April 2010 Council’s reputation for strongfinancial management and equitableresource allocation is maintainedand strengthened Successful achievement of budgetobjectives Financial result in line with budget objectives. Achievement of satisfactory or higher rating by externalfinancial auditBudgetachievedUpwardtrendMonthly andQuarterlyDelivery Program 2009-2012 | 57
Page 1 and 2:
DeliveryProgram2009-2012
Page 3 and 4:
Table of Contentspage 5 Introductio
Page 5 and 6: IntroductionThe Rockdale Community
Page 7 and 8: Council’s Senior OfficersChris Wa
Page 9 and 10: Departments and Their Responsibilit
Page 11 and 12: Corporate Strategies and PlansAsset
Page 13 and 14: Communications Strategy and PolicyC
Page 15 and 16: Customer ServicesIn 2008, Council w
Page 17 and 18: EEO Management PlanEqual Employment
Page 19 and 20: Financial PlanExecutive SummaryUnde
Page 21 and 22: Long-term Financial SustainabilityT
Page 23 and 24: Budget Summary2008/2009$2009/2010$2
Page 25 and 26: Budget Detail (cont.)Fixed CostsLoa
Page 27 and 28: As we couldn’t afford to do these
Page 29 and 30: Rating PolicyGeneral OverviewIn 200
Page 31 and 32: Annual Charges PolicyDomestic Waste
Page 33 and 34: Council charges a Stormwater Levy t
Page 35 and 36: Work on Private LandCouncil carries
Page 37 and 38: Cash Reserves PolicyThe establishme
Page 39 and 40: Environmental ManagementCouncil is
Page 41 and 42: The State of Our City’s Environme
Page 43 and 44: AtmosphereThe major air pollutants
Page 45 and 46: Waste Avoidance and Resource Recove
Page 47 and 48: Major Responses◆ Heritage items w
Page 49 and 50: 01/02 02/03 03/04 04/05 05/06 06/07
Page 51: 01/02 02/03 03/04 04/05 05/06 06/07
Page 54 and 55: Strategic Direction 1Outcome: Corpo
Page 60 and 61: Strategic Direction 2 (cont.)Outcom
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