Delivery Program 2009–2012 - Rockdale City Council - NSW ...

Strategic Direction 1Outcome: Corporate Priorities Delivery Program Actions ResponsibilityThe communityis inclusive andharmoniousWise and effectivecivic leadership thatconsiders all viewsSD1.1 - Orientcorporate planningand organisationalarrangements toincorporate the valuesand priorities of ourcommunitySD1.2 - Effectivecommunication channelsare utilised to engagewith the community,stakeholders and staffSD1.3 - Model andfoster a safe, ethical andquality culture within theorganisationSD1.1.1 - Establish and maintain partnerships that willdeliver Council’s Corporate Strategic ProjectsSD1.1.3 - Continue to conduct community basedresearchSD1.1.4 - Develop corporate communication systemsthat capture customer and staff feedback that will leadto improved service deliverySD1.2.1 - Continue to develop and implementinnovative ways to convey information and deliverservices now and into the futureSD1.2.2 - Build a high performance organisationalculture through effective communication andleadership initiativesSD1.3.1 - Establish and maintain an environmentwhere behaviour reflects the values of ourorganisationCity Strategy ManagementCommunity and CustomerServiceMedia and Public Affairs;Information Management; andCommunity and CustomerServiceInformation Management; andMedia and Public AffairsExecutive Team; HumanResources; General Manager;and Information ManagementHuman Resources; andAssistant General ManagerSD1.4 - Develop systems,processes and policieswhich allow staff toreach their full potentialand ability to meet ourcustomers needsSD1.5 - Maintain effectiverisk managementSD1.4.1 - Regularly review Council’s employmentrelated systems, policies and procedures to ensurecompliance to legislative, industrial award and bestpractice requirementsSD1.4.2 - Foster a creative and innovativeenvironment to continually improve methods andprocesses that result in business improvementSD1.4.3 - Develop and maintain a quality culturewithin CouncilSD1.5.1 - Develop a Corporate Risk Managementplan that includes all risks to CouncilSD1.5.2 - Maintain the OH&S program QualityCertification to AS/NZS: 4801 standardHuman Resources; andInformation ManagementHuman Resources; andInformation ManagementHuman Resources; Fleet andSupply; Media and PublicAffairs; and Finance andAdminHuman Resources;Information Management; andMedia and Public AffairsHuman ResourcesSD1.6 - Maintain agovernance frameworkthat ensures transparencyand accountabilitySD1.6.1 - Implement the Corporate Governanceframework with relevant policies updated andawareness program implementedSD1.6.2 - Manage the business to ensure compliancewith all statutory requirementsSD1.6.3 - Establish Corporate Internal AuditframeworkAssistant General Manager;Finance and Admin; and Fleetand Supply;Assistant General Manager;Information Management;Finance and Admin; andEnvironmental BusinessServicesAssistant General ManagerRockdale City Plan | 54