Dinion IP - NWC-0495 - Bosch

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Dinion IP | Installation ManualEN | 89Troubleshooting 10If you cannot resolve a fault, please contact your supplier or system integrator orgo direct to Bosch Security Systems Customer Service.The version numbers of the internal processors can be viewed on a special page.Please note this information before contacting Customer Service.– In the address bar of your browser, after the unit IP address enter/version.htm (for example 192.168.0.80/version.htm).– Write down the information or print out the page.The following table is intended to help you identify the causes of malfunctionsand correct them where possible.Malfunction Possible causes SolutionNo imagetransmission toremote location.No connectionestablished, no imagetransmission.The unit does notreport an alarm.Defective camera.Faulty cable connections.The unit's configuration.Faulty installation.Wrong IP address.Faulty data transmissionwithin the LAN.The maximum number ofconnections has beenreached.Alarm source is not selected.No alarm response specified.Connect a local monitor to thecamera and check the camerafunction.Check all cables, plugs, contactsand connections.Check all configuration parameters.Check all cables, plugs, contactsand connections.Check the IP addresses (terminalprogram).Check the data transmission withping.Wait until there is a free connectionand call the transmitter again.Select possible alarm sources onthe Alarm sources configurationpage.Specify the desired alarm responseon the Alarm connectionsconfiguration page, if necessarychange the IP address.Bosch Security Systems | 2006-05 | V2.0
EN | 90Dinion IP | Installation ManualMalfunction Possible causes SolutionThe unit is notoperational afterfirmware upload.Power failure duringprogramming by the updatefile.Have the unit checked by CustomerService and replace if necessary.Incorrect update file. Enter the IP address followed by /main.htm in your web browserand repeat the upload.Bosch Security Systems | 2006-05 | V2.0
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