An ergonomic assessment of the airline baggage handler

An ergonomic assessment of the airline baggage handler An ergonomic assessment of the airline baggage handler

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47The purpose of introducing the pilot study was to determine if the new systemwould help bring down the incidence rate of back injury by decreasing themusculoskeletal load on the handlers. Another purpose was to see if the pilot designsuggested met the ergonomic changes obtained from the feedback of the workers'surveys. To accomplish this, three volunteer baggage handlers participated in acontrolled experiment. The handlers had to lift a 15kg bag; six lifts per minute, fromthree different conveyor belt heights on to a dolly. Two of the three heights consisted ofthe old conveyor belt dimensions, and the third height was developed from the surveyand ergonomic guidelines.During the experiment, the test subjects were instructed to lift for 15-minuteintervals. During the task performance, the baggage handlers were filmed as well asfitted with ECG sensors to monitor and record their heart rates. The handlers wereadministered a pain and discomfort rating scale in which they indicated their discomfortlevels by using a 10 cm visual analog scale (VAS) with verbal descriptions. The pilotstudy showed that all four measured dependent variables, heart rate, perceived exertion,discomfort, and disc compression were significantly lower for the test conveyor with 83cm height. Although the sample size was limited this investigation clearly indicated thatthe ergonomic recommendation for workspace design was superior to the existing design.3.5.3 Limitations of the StudyThis study took a very simple but practical ergonomic approach towards examining thebaggage handling conveyor system and its effects on posture. Unlike the prior study byThomas et al., (1995) on conveyor belts mentioned above in this work, the baggagehandler's survey and ergonomic evaluation and assessment of the baggage conveyor belts

48took place at the beginning of this study, which seemed to be more efficient. Having thesubjects of the experiment complete a survey at the beginning of the experiment allowsthe subjects to base their conclusions on actual perceptions experienced and acquiredthrough their work experiences as oppose to drawing conclusions on what they might feelto be the right answer(s) based on trails of the experiment. Once the experiment is done,input can then be gathered to find out which factors and variable were the most effectivefor the subject(s).A limitation of this study was how it dealt with the physiological part of theexperiment. Only three subjects were tested. Additionally, nothing was stated about theage of the test subjects. The sample size of the survey participants was not clearly statedin the experiment, leaving one to wonder and guess at how big the participation level ofthe baggage handlers were. There was one reference to 67 baggage handlers commentingon the prevalence of musculoskeletal symptoms. Having a sample size of three subjectsleaves the experiment open to criticisms of population bias. Also the lack of a controlgroup made it impossible to compare the validity of the results purposed by the isolatedsample population.Ignoring these factors the results from this evaluation seem promising, and didgather conclusions that appeared to be noteworthy in reducing musculoskeletal problemsfor baggage handlers associated with their work environment.

48took place at <strong>the</strong> beginning <strong>of</strong> this study, which seemed to be more efficient. Having <strong>the</strong>subjects <strong>of</strong> <strong>the</strong> experiment complete a survey at <strong>the</strong> beginning <strong>of</strong> <strong>the</strong> experiment allows<strong>the</strong> subjects to base <strong>the</strong>ir conclusions on actual perceptions experienced and acquiredthrough <strong>the</strong>ir work experiences as oppose to drawing conclusions on what <strong>the</strong>y might feelto be <strong>the</strong> right answer(s) based on trails <strong>of</strong> <strong>the</strong> experiment. Once <strong>the</strong> experiment is done,input can <strong>the</strong>n be ga<strong>the</strong>red to find out which factors and variable were <strong>the</strong> most effectivefor <strong>the</strong> subject(s).A limitation <strong>of</strong> this study was how it dealt with <strong>the</strong> physiological part <strong>of</strong> <strong>the</strong>experiment. Only three subjects were tested. Additionally, nothing was stated about <strong>the</strong>age <strong>of</strong> <strong>the</strong> test subjects. The sample size <strong>of</strong> <strong>the</strong> survey participants was not clearly statedin <strong>the</strong> experiment, leaving one to wonder and guess at how big <strong>the</strong> participation level <strong>of</strong><strong>the</strong> <strong>baggage</strong> <strong>handler</strong>s were. There was one reference to 67 <strong>baggage</strong> <strong>handler</strong>s commentingon <strong>the</strong> prevalence <strong>of</strong> musculoskeletal symptoms. Having a sample size <strong>of</strong> three subjectsleaves <strong>the</strong> experiment open to criticisms <strong>of</strong> population bias. Also <strong>the</strong> lack <strong>of</strong> a controlgroup made it impossible to compare <strong>the</strong> validity <strong>of</strong> <strong>the</strong> results purposed by <strong>the</strong> isolatedsample population.Ignoring <strong>the</strong>se factors <strong>the</strong> results from this evaluation seem promising, and didga<strong>the</strong>r conclusions that appeared to be noteworthy in reducing musculoskeletal problemsfor <strong>baggage</strong> <strong>handler</strong>s associated with <strong>the</strong>ir work environment.

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