An ergonomic assessment of the airline baggage handler
An ergonomic assessment of the airline baggage handler
An ergonomic assessment of the airline baggage handler
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33<strong>baggage</strong> <strong>handler</strong>s with 111 (71%) positive responses. Providing mechanical assistancedevices for lifting <strong>baggage</strong> drew 93 positive responses, more than half (60%) <strong>of</strong> <strong>the</strong><strong>baggage</strong> <strong>handler</strong>s poled and 89 respondents (57%) felt that <strong>the</strong> introduction <strong>of</strong> robotics toeliminate manual handling would be effective. It is interesting to note that <strong>the</strong> <strong>baggage</strong><strong>handler</strong>s were almost in <strong>the</strong> middle (53%) on whe<strong>the</strong>r or not effective aircraft designwould cut done on back-related injuries.For <strong>the</strong> procedural and administrative solutions section, <strong>the</strong> <strong>baggage</strong> <strong>handler</strong>soverwhelming felt that putting "heavy" tags on heavy <strong>baggage</strong> to warn staff, 40 positiveresponses (90%), would be a very good procedural and administrative control (Table3.8). Inducing better <strong>baggage</strong> <strong>handler</strong> training was also a very highly selected choice <strong>of</strong>an effective administrative control. Better maintenance <strong>of</strong> equipment, <strong>the</strong> introduction <strong>of</strong>better <strong>baggage</strong> and cargo acceptance procedures, better roster <strong>of</strong> staff to meet workdemands, and educating <strong>the</strong> public concerning injury risks to <strong>baggage</strong> <strong>handler</strong>s all scoredrelatively high with <strong>the</strong> scores <strong>of</strong> 121 (78%), 122 (77%), 119 (76%), and 118 (75%),respectively.