Výročná správa 2009 - Komunálna Poisťovňa

• Maximum customer orientation• Mutual respect and courtesy• Achieving of excellent results• On-going learning and application of newlyacquired knowledge for the company’s benefit• Atmosphere supportive of personal and professionalgrowth, remuneration according tothe contribution by an individual to the company’soverall result• Positive energy and its promotion• Unyielding desire to win• Enthusiasm to reach results, courage inovercoming obstacles• Improvement of skills and performance increases• Commitment to adhere the company values• As a part of performance-oriented companyculture we focus on the following:• Full information disclosure to all employeesabout the company vision, mission and strategicdirection• Correlation of strategic plans and employeepersonal goals• Increases of quality requirements level withrespect to working positions on all organisationallevels of the company• On-going improvements of services andcommunication with clients5.6. Vienna Insurance Group HR strategy©VIG “HR Strategic House” 2007 – 2010Companystrategic goalsStrategic HR processesrecruitment I development I stabilisationVisionWe are respected expert in providing marginal, innovative and efficient HR services.MissionWe believe that PEOPLE are the key to the company’s success.Employees are our customers, we take care of them, invest in them and give them confidence for the future.Our roleService provider = sparring partner and consultant for HR management. We are an open “Networking Community“, which recognises andsupports intensive professional exchange and co-operation.Strategic areaFunctional arearecruitment: ambition to be “employerof choice“; deliver effectivenessand efficiency of the recruitment processdevelopment: to provide excellent education and developmentopportunity, evaluation of employee knowledge, skills andservice orientationstabilisation: stimulation and motivation of efficient emplyee throughcompetitive remuneration system, career and developmentopportunities, courteous and fair treatment of staff and dignityat all timesHR Services: HR directives, IT systems and statistical reportsHR Governance / employment relationship: implementation ofaffective HR policy, as well as practice, social responsibilityand Corporate governancesPersonnel marketing: Internal/external marketing through variouscommunication programmes, employee events, networking,job fairs, etc.Key leadership competencesCompany valuesSpráva predstavenstva I Management Report57