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What We Know About the Business of Digital Journalism

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Columbia <strong>Journalism</strong> School | Tow Center for <strong>Digital</strong> <strong>Journalism</strong>among media analysts, who since <strong>the</strong> late 1990s have pointed to financial newsas a rare example <strong>of</strong> <strong>the</strong> sort <strong>of</strong> information that people, and advertisers, will payfor online.A 2006 report on “value creation” in journalism, from Harvard’s KennedySchool <strong>of</strong> Government, put <strong>the</strong> lesson bluntly: “specialize or localize.” 10 As <strong>the</strong>report explained, “Because <strong>of</strong> <strong>the</strong> increasing range <strong>of</strong> information sources, greaterabilities to access material from anyplace at anytime, and requirements to createtight bonds that lead to loyal consumers, news organizations will have to moveaway from <strong>the</strong> unfocused, something-for-everyone, one-size-fits-no-one newsproducts characteristic <strong>of</strong> <strong>the</strong> second half <strong>of</strong> <strong>the</strong> twentieth century.”Of course, not every news outlet can be <strong>the</strong> Financial Times or <strong>the</strong> Wall StreetJournal, with long-cultivated expertise in a valuable and time-sensitive brand <strong>of</strong>information. For most, <strong>the</strong> clearest path to “adding value” lies in paying closer attentionto <strong>the</strong>ir immediate community. The Harvard report put this drily: “To becompetitive and create economic value, media will need to increase <strong>the</strong>ir differentiation,and thus exclusivity. The most effective way to do so is to create valuethrough local coverage that is linked to <strong>the</strong> lives, aspirations, and understanding<strong>of</strong> individuals in <strong>the</strong> locations in which <strong>the</strong>y live. It is this kind <strong>of</strong> coverage thato<strong>the</strong>r news providers cannot do well.”That’s <strong>the</strong> <strong>the</strong>ory. But TBD, Patch, <strong>the</strong> hyperlocal sites launched by <strong>the</strong> NewYork Times and <strong>the</strong> Washington Post, and many o<strong>the</strong>rs like <strong>the</strong>m have yet toproduce a commercially viable pro<strong>of</strong>-<strong>of</strong>-concept. The list <strong>of</strong> success stories inlocal online news hasn’t changed much in recent years; it contains mainly small,grass-roots community sites. If nonpr<strong>of</strong>it ventures with significant foundationfunding, such as MinnPost and <strong>the</strong> Voice <strong>of</strong> San Diego, are removed from <strong>the</strong>list, most <strong>of</strong> what’s left are Baristanet, Alaska Dispatch, The Batavian, <strong>We</strong>st SeattleBlog and a few o<strong>the</strong>rs.These ventures vary in <strong>the</strong>ir business models and <strong>the</strong> kind <strong>of</strong> journalism <strong>the</strong>yproduce. <strong>What</strong> <strong>the</strong>y have in common is limited resources, a narrow coveragefootprint and no claim to <strong>the</strong> corporate efficiencies <strong>of</strong> <strong>the</strong>ir larger peers.* * *Local and Niche Sites: The Advantages <strong>of</strong> Being Small 41

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