13.07.2015 Views

What We Know About the Business of Digital Journalism

What We Know About the Business of Digital Journalism

What We Know About the Business of Digital Journalism

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The Story So Far: <strong>What</strong> <strong>We</strong> <strong>Know</strong> <strong>About</strong> <strong>the</strong> <strong>Business</strong> <strong>of</strong> <strong>Digital</strong> <strong>Journalism</strong>are looking for online discount coupons, has become successful with wittycome-ons and obvious value. Groupon has expanded rapidly into hundreds<strong>of</strong> markets and has turned down a $6 billion <strong>of</strong>fer from Google. 12Impact: <strong>Digital</strong> provides <strong>the</strong> ability to target advertisers’ messages and bettermetrics to determine impact. But users find that many digital ads on newssites convey little information and value.• <strong>Digital</strong> platforms provide ano<strong>the</strong>r way for advertising departments toattract new clients and retain old ones. For salespeople who don’t feel<strong>the</strong>y have enough arrows in <strong>the</strong>ir quiver, online and mobile can be a way toget a reluctant advertiser into <strong>the</strong> fold.Impact: Media companies can bolster more pr<strong>of</strong>itable legacy sales in traditionalmedia by adding digital, and in <strong>the</strong> process, can move <strong>the</strong>ir clients tonewer platforms. But deals that combine legacy and digital ad sales make itdifficult to determine how much revenue is truly attributable to new media.At some companies, half <strong>of</strong> digital sales have been “bundled” with print orbroadcast, and <strong>the</strong> way those dollars are apportioned can be largely at <strong>the</strong>whim <strong>of</strong> <strong>the</strong> accountants, ra<strong>the</strong>r than being an accurate reflection <strong>of</strong> <strong>the</strong>value <strong>of</strong> <strong>the</strong> ads.• Many efforts to get readers to pay for content have been fitful, poorlyexecuted and motivated more by ideology than economics. Only a fewpublications have had a successful, long-term plan to get readers to pay, andeven fewer have done it in a way that genuinely increases online revenuera<strong>the</strong>r than simply protects <strong>the</strong>ir traditional businesses. Was free content journalism’s“original sin”? 13 Perhaps, for news organizations must now ask readersto start paying for material that has been free for 15 years. Meanwhile,pay-per-article schemes, such as <strong>the</strong> one proposed in a 2009 Time coverstory by Walter Isaacson, haven’t caught on for journalism. 14 Unlike Beatlessongs, news stories have little lasting value beyond a single use.18

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