Transparency, Apology, & Disclosure of Medical Errors - Western ...
Transparency, Apology, & Disclosure of Medical Errors - Western ...
Transparency, Apology, & Disclosure of Medical Errors - Western ...
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Objectives1. Describe the characteristics and benefits <strong>of</strong>disclosure and a good apology2. Use apology effectively with patients andfamily members, staff, colleagues, andfriends3. Guide others (colleagues or „disclosureteam‟) in the use <strong>of</strong> disclosure and apology