QOF Plus Year 1 - Imperial College London

Workload and training implicationsIf effective, the promotion of self care and provision of high quality information for patients mayreduce later workload.Recording the provision of self-management education would be a routine part of a reviewconsultation. For written information, different language versions or picture-based informationmay also be needed.Delivery of these indicators should ideally be supported by training for health professionals whichequips them to empower people with long term conditions and their carers in self management(e.g. motivational interviewing, behaviour change training and the use of self-management tools).The requirement for practices to have available sources of information (written, internet) couldbe verified through inspection. Additionally, it would be possible to electronically record whetherpatients have received written patient information material.It is proposed that the PCT commission a design and print company to develop and produce astandard practice leaflet template. This could be used by practices to help achieve the indicatorrelating to producing a practice leaflet, at no extra cost to the practice.A significant number of practices may need access to training for at least one member of thepractice team to be able to update the NHS choices website. For details of the proposed training package see section 14.3.8 (p97).74