QOF Plus Year 1 - Imperial College London
QOF Plus Year 1 - Imperial College London QOF Plus Year 1 - Imperial College London
Appendix 1Background to the QOF+ development processComposition of the QOF+ development groupThe QOF+ Development Group was based at NHS Hammersmith and Fulham and at the eHealthunit of the Department of Primary Care and Social Medicine at Imperial College London.Members were drawn from the PCT, primary care, public health and the field of healtheconomics, and included the Local Director of Public Health, PCT Head of Primary Care, PCTInterim Director of Primary Care, Medical Director and Professional Executive Committee (PEC)Chair, and members of the academic Department of Primary Care and Social Medicine at ImperialCollege London (including local General Practitioners and Consultants in Public Health).Process employed by the QOF+ development groupCommunication within the group took place through weekly face-to-face meetings, through emailand through telephone contact throughout the development process from June 2008 toNovember 2008. Throughout this process, frequent contact was made with local stakeholdersdrawn for the PCT and from primary care.Approach to development of the schemeDiscussions with national and international experts in health care quality improvement took placethroughout the development of the scheme, including two teleconferences with Professor HelenLester and Professor Richard Baker. A number of issues were considered further during theseteleconferences, which provided valuable insights which helped inform further development ofQOF+ indicators and the training and support package, as well as the development of theconsultation process with local stakeholders including those from primary care. These issues aresummarised below:The approach for further incentivising existing QOF indicators was discussed includingwhether to raise the upper threshold or reward any improvement. HL felt that rewardingimprovement may not be such an important objective in the context of recent researchwhich suggests that following the introduction of QOF, health inequalities have narrowedamong the practices serving more deprived patients. RB suggested the possibility ofhaving both schemes within QOF+, which could be tailored to individual practices, as‘one size does not fit all.’ The QOF+ Development Team highlighted that if only theachievement of raised upper thresholds was rewarded, less well performing practiceswould be provided with additional support by the PCT in terms of training etc whichwould be free to the practice. RB then brought up the question of “How do you getchange to happen?”, and raised concerns that if targets were set too high, poorlyperforming practices would have low motivation to change. However as out ofapproximately 30 local practices, only a small proportion were performing less well (andwould be provided with further support by the PCT through other means) RBacknowledged that the approach of rewarding improvement through QOF+ may not beas important.100
The proposed methodology for selecting priority areas for development of indicators andthe methodology for indicator development was discussed. Both HL and RB supportedthe QOF+ Development team’s proposed approach of using a structure consultationprocess to select priority areas and applying evidence based criteria to select indicators.Advice was also sought from HL on the proposed membership of the local stakeholderpanel, and she agreed with the group’s proposals for this.The need for all LES schemes currently offered by the PCT to be incorporated into QOF+was discussed. HL and RB felt that the concepts underlying QOF were different in manyways from those underlying LES, and that the two schemes had different butcomplementary functions. It therefore may not be appropriate to combine all the LESinto QOF+.The need for strong IT support was emphasized to ensure indicators were workablewithin practice systems.The collection of good quality quantitative data would enable evaluation of the schemeto see whether a ‘step-change’ effect had occurred. HL also felt a qualitative componentwould be appropriate and helpful. RB mentioned that an evaluation would probablyrequire more than just QOF data. GPED data could be used and he highlighted thepossibility of finding a local comparator group.The need for engagement with all local practices was emphasized, as well as the need toprovide education and training support in addition to financial incentives.The relevance of the findings of the NHS Next Stage Review in terms of helping shape thedirection of the scheme.In terms of additional quality initiatives, the QOF+ Development team highlighted thatfinancial incentives in themselves don’t improve care, and that there were plans to put inplace a robust IT system and local support. RB mentioned the importance of tailoringadditional initiatives to take into account the stages that practices are at. e.g. leadingedge practices were likely to be able to work on their own initiative with minimumsupport. Practices in the mid-range may benefit from education, training and theopportunity to learn from colleagues. The tail end of practices may need other forms ofsupport, e.g. development of teamwork, leadership and management skills. He alsomade the point that in some cases, levels of practice achievement would be related tothe nature of the practice’s patient population. The QOF+ Development Teamhighlighted that within QOF+, there would be flexibility to add associated features e.g.GP peer support, management support etc.A1.4 ReferencesDarzi A (2008) High Quality Care for All, the final report of the NHS Next Stage Review Final Report byLord Darzi The Stationary Office. London101
- Page 69 and 70: Degree of perceived professional co
- Page 71 and 72: QOF+ report on ethnicityProposed In
- Page 73 and 74: Associated Morbidity and MortalityT
- Page 75: Workload and training implicationsP
- Page 78 and 79: Priority and relevance to national
- Page 80 and 81: Specific reasons for this framework
- Page 82 and 83: Workload and training implicationsT
- Page 85 and 86: QOF+ report on newpatient screening
- Page 87 and 88: Review of evidence to support the p
- Page 89 and 90: QOF+ report onpatient informationPr
- Page 91 and 92: Priority and relevance to national
- Page 93 and 94: Degree of perceived support from pa
- Page 95 and 96: ReferencesCarpenter A and Mayers A
- Page 97 and 98: QOF+ report onpatient experiencePro
- Page 99 and 100: Rosen et al. (2001) categorised ini
- Page 101 and 102: The National 2007 Quality and Outco
- Page 103: ReferencesBaker, R (2007) Quality a
- Page 106 and 107: BackgroundThe United Nations Conven
- Page 108 and 109: In March 2008, a PCT audit of signi
- Page 110 and 111: Impact on health inequalitiesPovert
- Page 112 and 113: Training and support requirements f
- Page 114 and 115: Information on self-directed online
- Page 116 and 117: New patient screeningProposed train
- Page 118 and 119: Patient experienceLearning disabili
- Page 122 and 123: Appendix 2Methodology for the exten
- Page 124 and 125: PrevalenceRegistersizeAsthma 5.75%
- Page 126 and 127: While both threshold types are remu
- Page 128 and 129: The low level of remuneration for c
- Page 130 and 131: Exception reportingMany QOF (and a
- Page 132 and 133: indicators compared to national rat
- Page 134 and 135: 114
- Page 136 and 137: Appendix 3Current levels of attainm
- Page 138 and 139: Percentage of practices at or below
- Page 140 and 141: Percentage of practices at or below
- Page 142 and 143: Percentage of practices at or below
- Page 144 and 145: Percentage of practices at or below
- Page 146 and 147: Percentage of practices at or below
- Page 148 and 149: Percentage of practices at or below
- Page 150 and 151: Appendix 4Methodology for the desig
- Page 152 and 153: As a result of the prioritisation p
- Page 154 and 155: Methodology for the development of
- Page 156 and 157: Assessment of new clinical and reco
- Page 158 and 159: Communication with the PCT’s heal
- Page 160 and 161: Appendix 5Methodology for the devel
- Page 162 and 163: Appendix 6Summary of the QOF+ schem
The proposed methodology for selecting priority areas for development of indicators andthe methodology for indicator development was discussed. Both HL and RB supportedthe <strong>QOF</strong>+ Development team’s proposed approach of using a structure consultationprocess to select priority areas and applying evidence based criteria to select indicators.Advice was also sought from HL on the proposed membership of the local stakeholderpanel, and she agreed with the group’s proposals for this.The need for all LES schemes currently offered by the PCT to be incorporated into <strong>QOF</strong>+was discussed. HL and RB felt that the concepts underlying <strong>QOF</strong> were different in manyways from those underlying LES, and that the two schemes had different butcomplementary functions. It therefore may not be appropriate to combine all the LESinto <strong>QOF</strong>+.The need for strong IT support was emphasized to ensure indicators were workablewithin practice systems.The collection of good quality quantitative data would enable evaluation of the schemeto see whether a ‘step-change’ effect had occurred. HL also felt a qualitative componentwould be appropriate and helpful. RB mentioned that an evaluation would probablyrequire more than just <strong>QOF</strong> data. GPED data could be used and he highlighted thepossibility of finding a local comparator group.The need for engagement with all local practices was emphasized, as well as the need toprovide education and training support in addition to financial incentives.The relevance of the findings of the NHS Next Stage Review in terms of helping shape thedirection of the scheme.In terms of additional quality initiatives, the <strong>QOF</strong>+ Development team highlighted thatfinancial incentives in themselves don’t improve care, and that there were plans to put inplace a robust IT system and local support. RB mentioned the importance of tailoringadditional initiatives to take into account the stages that practices are at. e.g. leadingedge practices were likely to be able to work on their own initiative with minimumsupport. Practices in the mid-range may benefit from education, training and theopportunity to learn from colleagues. The tail end of practices may need other forms ofsupport, e.g. development of teamwork, leadership and management skills. He alsomade the point that in some cases, levels of practice achievement would be related tothe nature of the practice’s patient population. The <strong>QOF</strong>+ Development Teamhighlighted that within <strong>QOF</strong>+, there would be flexibility to add associated features e.g.GP peer support, management support etc.A1.4 ReferencesDarzi A (2008) High Quality Care for All, the final report of the NHS Next Stage Review Final Report byLord Darzi The Stationary Office. <strong>London</strong>101