Annual Rep. 2008-09.pmd - The New India Assurance Co. Ltd.

efo v³et Fefv[³ee SM³eesjvme kebÀ. efue.The New India Assurance Co. Ltd.Estbd. 1919Directors’ Report Statistics of Training for the Year 2008 – 09Corporate Training Centre of the Company conducted Management Development Programmes forTransformational Leadership Training focusing on areas such as Personal Effectiveness, PeopleManagement, Leadership Development, Applied Behavioral Sciences, Service Excellence, andInnovation etc. with emphasis on Self-mastery, Stress Management, Motivation and Mentoring,Team Building, Decision-making to build future leaders for succession planning. Besides these, theCompany also conducted Management Development Programmes for core Insurance subjectsand other technical areas such as Accounts, Information Technology etc.Scheduled Castes (SCs), Scheduled Tribes (STs), Other Backward Classes (OBCs), PeopleWith Disabilities (PWDs) And Ex-ServicemenThe representation of SC/ST in various cadres as on 31.03.2009 is as under:Category/LevelTotal Nos.Number ofPercentage ofSCs STs SCs STsGroup A (Officers) 5063 1135 274 22.41 5.41Group B (Development OfficersDevelopment & Administration) 2872 300 85 10.44 3.32Group C (Clerical) 9470 2070 710 21.85 7.49Group D : Sub-staff 2118 886 166 41.83 7.83Part time Sweepers 390 256 34 65.64 25.54TOTAL 19913 4647 1269 23.33 63.72The Company strictly follows the Government guidelines regarding reservations, concessions andsafeguards to employees belonging to SC/ST/OBC/PWDs & Ex-Servicemen.SC/ST & OBC Cells are actively functioning at Head Office and all Regional Offices. LiaisonOfficer under the charge of a Chief Liaison Officer assists this cell at Head Office, whereasAssistant Liaison Officers head the Cell at various Regional Offices.Once in a year, the Liaison Officer from the Head Office inspects the Rosters pertainingto recruitments and promotions at all Regional Offices. The inspection reports, with the observationsof Liaison Officer, are put up to the General Manager (Personnel) and Chief LiaisonOfficer for further directions and sent back to the respective Regional offices. Based on theinspection report, efforts are taken by the concerned Regional office in coordination with the HeadOffice to clear the backlog and rectify the shortcomings in the procedure, if any, observed by theLiaison Officer.The grievances and complaints are investigated and resolved immediately.Staff Welfare SchemesThe Company has various schemes for Staff Welfare taking utmost care of entire New India24