WSM User Guide - WatchGuard Technologies

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Product Documentation• Netscape Navigator 4.7 or a subsequent versionOperating system• Windows NT 4.0, Windows 2000, or Windows XP• Sun Solaris• LinuxProduct DocumentationWe copy all user guides to the web site at http://www.watchguard.com/help/documentation.Technical SupportYour LiveSecurity® Service subscription includes technical support for the WatchGuard® System Managersoftware and Firebox® hardware. To learn more about WatchGuard Technical Support, browse tothe WatchGuard web site at:http://www.watchguard.com/supportNoteYou must activate LiveSecurity Service before you can get technical support.LiveSecurity Service technical supportAll new Firebox products include the WatchGuard LiveSecurity Technical Support Service. You can speakwith a member of the WatchGuard Technical Support team when you have a problem with the installation,management, or configuration of your Firebox.HoursWatchGuard LiveSecurity Technical Support operates from 6:00 AM to 6:00 PM in your localtime zone, Monday through Friday.Telephone number877.232.3531 (select option #2) in United States and Canada+1.206.613.0456 in all other countriesWeb sitehttp://www.watchguard.com/supportService timeWe try for a maximum response time of four hours.Single Incident Priority Response Upgrade (SIPRU) and Single Incident After Hours Upgrade (SIAU) arealso available. For more data about these upgrades, refer to the WatchGuard web site at:http://www.watchguard.com/support28 WatchGuard System Manager
Training and CertificationLiveSecurity GoldWatchGuard Gold LiveSecurity Technical Support adds to your standard LiveSecurity Service. We recommendthat you get this upgrade if you use the Internet or VPN tunnels for most of your work.With WatchGuard Gold LiveSecurity Technical Support you get:• Technical support 24 hours a day, seven days a week, including holidays.• The Technical Support Team operates the support center from 7 PM Sunday to 7 PM Friday(Pacific Time). For weekend support for critical problems, use the on-call paging system.• We try for a maximum response time of one hour.• To create a support incident, call WatchGuard LiveSecurity Technical Support. A Customer Carerepresentative records the problem and gives you an incident number. A Priority Supporttechnician calls you as quickly as possible. If you have a critical problem when the support centeris not open, use the LiveSecurity Technical Support phone number to page a technician.You can also send an incident on the web site at: http://www.watchguard.com/support/incidents/newincident.asp.Firebox Installation ServiceWatchGuard Remote Firebox Installation Service helps you to install and configure your Firebox. You canschedule two hours with a WatchGuard Technical Support team member. The technician helps you to:• Do an analysis of your network and security policy• Install the WatchGuard System Manager software and Firebox hardware• Align your configuration with your company security policyThis service does not include VPN installation.VPN Installation ServiceWatchGuard Remote VPN Installation Service helps you through a full VPN installation. You can schedulea two-hour time with one of the WatchGuard Technical Support team. During this time, the technicianhelps:• Do an analysis of your VPN policy• Configure your VPN tunnels• Do a test of your VPN configurationYou can use this service after you correctly install and configure your Firebox devices.Training and CertificationWatchGuard® product training is available online to help you learn more about network security andWatchGuard products. You can find training materials on the Technical Support web site and prepare fora certification exam. The training materials include links to books and web sites with more informationabout network security.WatchGuard product training is also available at a location near you through a large group of Watch-Guard Certified Training Partners (WCTPs). Training partners give training using certified training materialsand with WatchGuard hardware. You can install and configure the products with an advancedinstructor and system administrator to help you learn. To find a training partner, go tohttp://www.watchguard.com/training/partners_locate.aspUser Guide 29
Page 1: WatchGuard ® System ManagerUser Gu
Page 4 and 5: Installation Topics ...............
Page 6 and 7: Restoring a Firebox backup image ..
Page 8 and 9: Setting Blocked Sites .............
Page 10 and 11: Exporting Reports .................
Page 12 and 13: Configuring a Gateway .............
Page 14 and 15: Configuring GAV engine settings ...
Page 16 and 17: MSSQL-Monitor .....................
Page 18 and 19: xviiiWatchGuard System Manager
Page 20 and 21: Fireware Features and ToolsYour org
Page 22 and 23: WatchGuard System Manager (WSM) Use
Page 28 and 29: Installing WatchGuard System Manage
Page 30 and 31: Installing WatchGuard System Manage
Page 32 and 33: Quick Setup Wizardtion, you must ha
Page 34 and 35: Putting the Firebox into Operation
Page 36 and 37: Starting WatchGuard System ManagerT
Page 38 and 39: Upgrading to a New Version of Firew
Page 40 and 41: Installation Topics• High Availab
Page 42 and 43: LiveSecurity Service Broadcastslear
Page 44 and 45: WatchGuard Users ForumAdvanced FAQs
Page 48 and 49: Training and Certification30 WatchG
Page 50 and 51: Firebox System Manager Menus and To
Page 52 and 53: Seeing Basic Firebox and Network St
Page 54 and 55: Seeing Basic Firebox and Network St
Page 56 and 57: Monitoring Firebox TrafficMonitorin
Page 58 and 59: Clearing the ARP CacheLearning more
Page 60 and 61: Using the Performance Console2 From
Page 62 and 63: Using the Performance ConsoleWorkin
Page 64 and 65: Viewing Number of Connections by Po
Page 66 and 67: Viewing Information About Firebox S
Page 72 and 73: Using HostWatchWhile the top part o
Page 74 and 75: Using HostWatchPausing the HostWatc
Page 76 and 77: Working with Licenses3 Below Option
Page 78 and 79: Working with Licenses2 Expand Licen
Page 80 and 81: Setting a Friendly Name and Time Zo
Page 82 and 83: Changing the Firebox Passphrases10
Page 84 and 85: Recovering a FireboxTo manually res
Page 86 and 87: Recovering a Firebox68 WatchGuard S
Page 88 and 89: Opening a Configuration Fileto a se
Page 90 and 91: About Firebox Backup ImagesSaving a
Page 92 and 93: Working with AliasesAlias names are
Page 94 and 95: Using Global SettingsEnable TOS for
Page 96 and 97:
Managing a Firebox from a Remote Lo
Page 98 and 99:
Managing a Firebox from a Remote Lo
Page 100 and 101:
Setting Up the Log ServerSetting Up
Page 102 and 103:
Setting up the Firebox for a Design
Page 104 and 105:
Setting Global Logging and Notifica
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Setting Global Logging and Notifica
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Types of Log MessagesTypes of Log M
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LogViewer SettingsLogViewer Setting
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Using LogViewerSearching in LogView
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Using LogViewerTo convert a log fil
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Changing Firebox Interface IP Addre
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Changing Firebox Interface IP Addre
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About Multiple WAN Support3 Under H
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About Multiple WAN SupportConfiguri
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Adding Secondary NetworksIf your Fi
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Configuring Dynamic DNSMake sure th
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Configuring RoutesFor more informat
Page 130 and 131:
Configuring Related Hostsfor that I
Page 132 and 133:
Using Dynamic NATUsing Dynamic NATD
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Using 1-to-1 NAT4 Click OK. Save th
Page 136 and 137:
Using 1-to-1 NATa VPN tunnel is con
Page 138 and 139:
Configuring Static NAT for a Policy
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How User Authentication Worksvent a
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Configuring the Firebox as an Authe
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Configuring the Firebox as an Authe
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Configuring SecurID Authentication6
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Configuring LDAP Authentication3 In
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Configuring a Policy with User Auth
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Configuring a Policy with User Auth
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Using Default Packet Handling Optio
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Setting Blocked Sitesconfigure the
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Setting Blocked SitesUsing an exter
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Blocking PortsBlocking PortsYou can
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Blocking Ports144 WatchGuard System
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Adding Policies• Attacks that use
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Adding Policies4 Click Add.The New
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Configuring Policy Properties- ESP-
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Configuring Policy Properties2 To a
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Configuring Policy PropertiesRepeat
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Configuring Policy PropertiesSettin
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Setting Policy Precedence2 Traffic
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Setting Policy Precedence160 WatchG
Page 180 and 181:
Defining RulesThe fields you use fo
Page 182 and 183:
Customizing Logging and Notificatio
Page 184 and 185:
Configuring the SMTP ProxyConfiguri
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Configuring the SMTP Proxyand 8-bit
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Configuring the SMTP ProxyDefining
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Configuring the FTP Proxy2 For info
Page 192 and 193:
Configuring the HTTP ProxyConfiguri
Page 194 and 195:
Configuring the HTTP ProxyBrowsers
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Configuring the HTTP ProxyThis rule
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Configuring the DNS ProxyConfigurin
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Configuring the DNS ProxyAdding a n
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Configuring the TCP Proxy184 WatchG
Page 204 and 205:
Creating and Editing ReportsStartin
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Setting Report Properties“yesterd
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Exporting ReportsSetting report pro
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Using Report FiltersExcludeTo make
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Report Sections and Consolidated Se
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Report Sections and Consolidated Se
Page 216 and 217:
WatchGuard Management Server Passph
Page 218 and 219:
Changing the Management Server Conf
Page 220 and 221:
Configuring the Certificate Authori
Page 222 and 223:
Backing up or Restoring the Managem
Page 224 and 225:
Moving the WatchGuard Management Se
Page 226 and 227:
Managing Devices with the Managemen
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Page 230 and 231:
Page 232 and 233:
Adding Devices to the Management Se
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Using the Device Management Page17
Page 236 and 237:
Using the Device Management PageCon
Page 238 and 239:
Monitoring VPNsAdding a Firebox VPN
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PKI in a WatchGuard VPNPKI in a Wat
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Managing the Certificate Authority2
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Tunneling ProtocolsVirtual private
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IP Addressingsecurity of the networ
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Network TopologyThis topology is th
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WatchGuard VPN SolutionsSplit tunne
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VPN Scenarios• You make tunnels b
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VPN ScenariosSmall Company Using Ex
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Adding VPN Resourcesapplies a VPN r
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Making Tunnels Between Devices3 To
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Removing Tunnels and Devices2 Expan
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Configuring a GatewayTo configure t
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Making a Manual Tunnel18 When you c
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Making a Manual Tunnel7 From the Ty
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Making a Tunnel Policy2 Make the ch
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Setting up Outgoing Dynamic NAT thr
Page 272 and 273:
Working with Devices on a Managemen
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Page 276 and 277:
Page 278 and 279:
Scheduling Firebox X Edge Firmware
Page 280 and 281:
Using the Firebox X Edge Management
Page 282 and 283:
Using the Firebox X Edge Management
Page 284 and 285:
Using the Firebox SOHO 6 Management
Page 286 and 287:
Creating and Applying Edge Configur
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Page 290 and 291:
Page 292 and 293:
Managing Firebox X Edge Network Set
Page 294 and 295:
Using AliasesNaming aliases on the
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Using Aliases3 Click Aliases.The al
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Configuring WINS and DNS Servers•
Page 300 and 301:
Adding New Users to the PPTP_Users
Page 302 and 303:
Preparing the Client Computers- To:
Page 304 and 305:
Creating and Connecting a PPTP RUVP
Page 306 and 307:
Creating and Connecting a PPTP RUVP
Page 308 and 309:
Getting Started with WebBlocker4 In
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Activating WebBlocker4 Click Next.5
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Configuring WebBlocker2 Select the
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Configuring WebBlocker3 Click the A
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Scheduling a WebBlocker Action298 W
Page 318 and 319:
Installing the Software Licensespam
Page 320 and 321:
Activating spamBlocker3 From Policy
Page 322 and 323:
Creating Rules for Bulk and Suspect
Page 324 and 325:
Customizing spamBlocker Using Multi
Page 326 and 327:
Installing the Software LicensesIns
Page 328 and 329:
Configuring Gateway AntiVirusConfig
Page 330 and 331:
Configuring Gateway AntiVirus2 To s
Page 332 and 333:
Activating Intrusion Prevention (IP
Page 334 and 335:
Configuring Intrusion PreventionCon
Page 336 and 337:
Configuring Intrusion Prevention2 S
Page 338 and 339:
Configuring Intrusion PreventionCon
Page 340 and 341:
Getting Intrusion Prevention Servic
Page 342 and 343:
Creating QoS Actionsmanagement syst
Page 344 and 345:
Dynamic RoutingDynamic RoutingA rou
Page 346 and 347:
Using RIPSection Command Descriptio
Page 348 and 349:
Using RIP2 In the New Policy Proper
Page 350 and 351:
Using OSPF2 In the New Policy Prope
Page 352 and 353:
Using OSPFSection Command Descripti
Page 354 and 355:
Using OSPF4 Click Import to import
Page 356 and 357:
Using BGPRegion Registry Name Web S
Page 358 and 359:
Using BGPConfiguring Fireware Pro t
Page 360 and 361:
Using BGP342 WatchGuard System Mana
Page 362 and 363:
Selecting a Primary High Availabili
Page 364 and 365:
Configuring HA for Firebox X (non e
Page 366 and 367:
Upgrading Software in an HA Configu
Page 368 and 369:
(B) To use the SOFTWARE PRODUCT on
Page 370 and 371:
RENEWAL/UPGRADE REQUEST WILL NOT BE
Page 372 and 373:
conditions of use by WatchGuard of
Page 374 and 375:
LicensesDATA, OR PROFITS; OR BUSINE
Page 376 and 377:
Licenses"Derivative Works" shall me
Page 378 and 379:
LicensesANY DIRECT, INDIRECT, INCID
Page 380 and 381:
Licenses2. You may modify your copy
Page 382 and 383:
Licenses8. You may not copy, modify
Page 384 and 385:
LicensesYou may charge a fee for th
Page 386 and 387:
LicensesINCLUDING, BUT NOT LIMITED
Page 388 and 389:
Licenses1.2. "Compilation" means a
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LicensesTHE VRT CERTIFIED RULES AND
Page 392 and 393:
LicensesNoteAll other trademarks or
Page 394 and 395:
Default File LocationsFile TypeHelp
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Default File Locations378 WatchGuar
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Packet Filter PoliciesAOLThe Americ
Page 400 and 401:
Packet Filter PoliciesCharacteristi
Page 402 and 403:
Page 404 and 405:
Packet Filter PoliciesIRCInternet R
Page 406 and 407:
Page 408 and 409:
Packet Filter PoliciesPPTPPPTP is a
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Packet Filter PoliciesSecurIDRSA Se
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Page 414 and 415:
Packet Filter Policies• Port Numb
Page 416 and 417:
Packet Filter PoliciesWG-SmallOffic
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Proxied Policiesmessages to flow fr
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about SYN flood setting 137address
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Domain Name System. See DNSDon’t
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selecting for tunnel 247Gateways di
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icon on toolbar for 4installing on
Page 428 and 429:
Perfect Forward Secrecy 248Performa
Page 430 and 431:
Secondary Networks dialog box 107Se
Page 432:
Wand strong passwords 227and WatchG
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WSM User Guide - WatchGuard Technologies

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