Postal Users' Guide (Kapiti) - New Zealand Post

More documents

Recommendations

Info

ParcelPost Tracked Zonal Terms and ConditionsThis service is being phased out and replaced with new services in a phased regional rollout between Julyand October 2013. Refer to the Parcel services within New Zealand section of this Postal Users’ Guide formore information on the new services.After the rollout ParcelPost Tracked Zonal tickets will be available for purchase by New Zealand Postapproved Account Customers, until their next contract review.Summary of key features For sending parcels within New Zealand.The tracking service monitors the delivery status of your item. The delivery status isavailable at www.nzpost.co.nz/tracking or by calling 0800 501 501.Pricing based on weight of item (greater of actual or volumetric weight).Maximum weight 25kg.Items may be delivered to New Zealand Post PO Boxes and Private Bags as well asstreet addresses.Delivery to registered Rural Delivery addresses is available for an additional cost.Saturday delivery is not available.Delivery targetsAcross TownWithin IslandBetween islandsNext working day*1-2 working days2-3 working daysDelivery targets are a guide only and we do not guarantee that your item will reach itsdestination within the delivery target. Delivery to and from rural or remote areas may takelonger.* Major towns and cities.Dimensions and weightrestrictionsYou will be charged the greater of:the actual weight of your parcel as determined by our scales, orthe volumetric weight of your parcel.Zonal ticketMaximum weightper ticketMaximumtotal weightMaximumvolumeMaximumlengthAcross Town 25kg 25kg 0.125m³ 1.5mWithin IslandBetweenislandsBase for the first5kgExcess peradditional 5kgBase for the first5kgExcess peradditional 5kg25kg 0.125m³ 1.5m25kg 0.125m³ 1.5mDimensions and weight restrictions include the packaging.PUG 9d (October 2013) Page 1 of 2
To calculate volumetric weight (kg), measure the parcel's height (m) x length (m) xthickness (m) and multiply this by 200, e.g. (0.5m x 0.4m x 0.3m) x 200 = 12kg.TrackingThe tracking service monitors the delivery status of your item. The delivery status isavailable at www.nzpost.co.nz/tracking or by calling 0800 501 501.Lodgement requirementsAttach a Rural Delivery ticket to your parcel if you are sending it to a registeredRural Delivery address.Payment optionsPrepaid ticketsPay To Post labelsStamps, Manifest and Digital Postal Meters (DPMs) cannot be used, as a barcode isrequired for tracking purposes.Prepaid bags are not available for this service.We reserve the right to charge you the correct price if we find the correct payment hasnot been made. An administration fee may be charged in addition to the deficientpostage.Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresItems should not be lodged:in street posting boxes, orwith your courier if you have a mail pickup service (business customers), orin rural mailboxes for pickupas barcode scanning (and therefore tracking) will not be performed.Items posted at a PostCentre will not receive an acceptance scan.PackagingPackaging of your item is your responsibility. You may be liable to pay for damage toother senders’ items or our equipment if inadequate packaging of your item caused thedamage, or if the contents were prohibited under our terms and conditions.Prohibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricteditems include (but are not limited to) dangerous, perishable, fragile and high value items.Refer to section 2 of this Postal Users' Guide for full details.Compensation terms andconditionsServiceParcelPost TrackedZonalCompensation limit (NZ$)The maximum compensation payable for loss ordamage is NZ$250** This limit is subject to a number of important limitations and exclusions, in particular inrelation to Prohibited and Restricted items. For further information about ourCompensation terms and conditions and Prohibited and Restricted items, refer to section2 of this Postal Users' Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG 9d (October 2013) Page 2 of 2
Page 1 and 2:
Postal Users’GuideOctober 2013
Page 3 and 4:
Public ContractDelivery of postal a
Page 5 and 6:
Rural deliveryRural delivery is not
Page 9 and 10:
2 Compensation limits for sending i
Page 11 and 12:
Goods to countries subject to Unite
Page 13 and 14:
NZ$250 cover is purchased cover is
Page 15 and 16:
You agree that, where you acquire g
Page 17 and 18:
Compensation termsand conditionsIte
Page 19 and 20:
Over the counter at PostShops and s
Page 21 and 22:
FreePost envelope layout standards
Page 23 and 24: BoxLink Terms and ConditionsDiscont
Page 25 and 26: VolumePost 1 Terms and ConditionsSu
Page 27 and 28: LodgementrequirementsSortingAll ite
Page 29 and 30: VolumePost 3 Terms and ConditionsSu
Page 31 and 32: LodgementrequirementsSortingPostcod
Page 33 and 34: PermitPost Terms and ConditionsSumm
Page 35 and 36: PermitPost items are not post-marke
Page 37 and 38: the PermitPost information on our w
Page 39 and 40: 5pm Monday to Friday, excludingweek
Page 41 and 42: Samples must be consistent across t
Page 43 and 44: After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63 and 64: Parcel services within New Zealand
Page 65 and 66: Nationwide 5kg 25kg 0.125m³ 1.5mDi
Page 67 and 68: ParcelPost Terms and ConditionsThis
Page 69 and 70: ParcelPost Fast Terms and Condition
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 96 and 97: Armed Forces ConcessionSummary of k
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 102 and 103: International Air Registered Terms
Page 104 and 105: International Express Courier Terms
Page 106 and 107: Lodgement optionsOver the counter a
Page 108 and 109: North America, UK and Europe (Zone
Page 110 and 111: World zonesAustralia (Zone A)South
Page 112 and 113: International Business Reply Paid T
Page 114 and 115: International Reply Coupon Terms an
Page 116 and 117: Applying for a PO Boxor Private Bag
show all

Postal Users' Guide (Kapiti) - New Zealand Post

Create successful ePaper yourself

Delete template?

Save as template?