Postal Users' Guide (Kapiti) - New Zealand Post

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Foolscap 260mm x 385mm x 70mm 1.5kgDimensions and weight restrictions include the packaging.If using the equivalent sized Weigh to Go plastic flat or bubble bags, provided the parcel iswithin the maximum weight restriction, the 70mm thickness restriction will not apply.Payment optionsPrepaid ticketsPrepaid bagsPay to Post labelsManifestDigital Postage Meter (DPM)We reserve the right to charge you the correct price for your parcel if we find that the correctpayment has not been made. An administration fee may be charged in addition to thedeficient postage.Lodgement optionsNew Zealand Post street posting boxes and parcel drop boxesPostShop letter slotsOver the counter at PostShop stores and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresBusiness Customers: items may also be lodged with your courier if you have a mailpick up service. For customers using a courier pick up and delivery service, pick upand delivery is not included in the price, but parcels can be placed inside aCourierPost pick up and delivery bag if a contract is in place with CourierPost.Lodgement requirementsAttach the correct postage to your parcel, or purchase a prepaid postage included bag.PackagingPackaging of your item is your responsibility. You may be liable to pay for damage to othersenders’ items or our equipment if inadequate packaging of your item caused the damage, orif the contents were prohibited under our terms and conditions.Prohibited and RestricteditemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricted itemsinclude (but are not limited to) dangerous, perishable, fragile and high value items. Refer tosection 2 of this Postal Users' Guide for full details.Compensation terms andconditionsServiceParcelPostCompensation limit (NZ$)The maximum compensation payable for loss ordamage is NZ$250** This limit is subject to a number of important limitations and exclusions, in particular inrelation to Prohibited and Restricted items. For further information about our Compensationterms and conditions and Prohibited and Restricted items, refer to section 2 of this PostalUsers’ Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of this PostalUsers’ Guide.PUG 9a (October 2013) Page 2 of 2
ParcelPost Fast Terms and ConditionsThis service is being phased out and replaced with new services in a phased regional rollout between Julyand October 2013. Refer to the Parcel services within New Zealand section of this Postal Users’ Guide formore information on the new services.After the rollout ParcelPost Fast upgrade tickets will still be available for purchase by New Zealand Postapproved Account Customers. ParcelPost Fast prepaid bags will be available for purchase by NewZealand Post approved Account Customers, until their next contract review date.Summary of key featuresFor sending parcels within New Zealand, with a next working day delivery target.Maximum weight 1.5kg.Saturday delivery and delivery to New Zealand Post PO Boxes and Private Bags areavailable.Delivery targetsAcross TownWithin IslandBetween islandsNext working day*Next working day*Next working day*Delivery targets are a guide only and we do not guarantee that your item will reach itsdestination within the delivery target. Delivery to and from rural or remote areas may takelonger.* Major towns and cities.Dimensions and weightrestrictionsFor ParcelPost postage included bagsSize anddescriptionInternal bag dimensions(height x length)Maximum weightC5 Flat 185mm x 270mm 1.5kgC5 Bubble 185mm x 270mm 1.5kgC4 Flat 250mm x 310mm 1.5kgC4 Bubble 250mm x 310mm 1.5kgDimensions and weight restrictions include the bag/packaging.When using ParcelPost postage included bags, the contents must fit within the internal bagdimensions and maximum weight restrictions above in order to qualify for the postage rateassociated with this service.On 17 August 2009, the thickness restriction on ParcelPost postage included bags wasremoved.For packaging other than ParcelPost postage included bagsSizeMaximum dimensions(height x length x thickness)Maximum weightDLE 130mm x 235mm x 70mm 1.5kgC5 165mm x 235mm x 70mm 1.5kgC4 260mm x 325mm x 70mm 1.5kgPUG 9b (October 2013) Page 1 of 2
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Postal Users’GuideOctober 2013
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Public ContractDelivery of postal a
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Rural deliveryRural delivery is not
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2 Compensation limits for sending i
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Goods to countries subject to Unite
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NZ$250 cover is purchased cover is
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You agree that, where you acquire g
Page 17 and 18: Compensation termsand conditionsIte
Page 19 and 20: Over the counter at PostShops and s
Page 21 and 22: FreePost envelope layout standards
Page 23 and 24: BoxLink Terms and ConditionsDiscont
Page 25 and 26: VolumePost 1 Terms and ConditionsSu
Page 27 and 28: LodgementrequirementsSortingAll ite
Page 29 and 30: VolumePost 3 Terms and ConditionsSu
Page 31 and 32: LodgementrequirementsSortingPostcod
Page 33 and 34: PermitPost Terms and ConditionsSumm
Page 35 and 36: PermitPost items are not post-marke
Page 37 and 38: the PermitPost information on our w
Page 39 and 40: 5pm Monday to Friday, excludingweek
Page 41 and 42: Samples must be consistent across t
Page 43 and 44: After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63 and 64: Parcel services within New Zealand
Page 65 and 66: Nationwide 5kg 25kg 0.125m³ 1.5mDi
Page 67: ParcelPost Terms and ConditionsThis
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 96 and 97: Armed Forces ConcessionSummary of k
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 102 and 103: International Air Registered Terms
Page 104 and 105: International Express Courier Terms
Page 106 and 107: Lodgement optionsOver the counter a
Page 108 and 109: North America, UK and Europe (Zone
Page 110 and 111: World zonesAustralia (Zone A)South
Page 112 and 113: International Business Reply Paid T
Page 114 and 115: International Reply Coupon Terms an
Page 116 and 117: Applying for a PO Boxor Private Bag
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Postal Users' Guide (Kapiti) - New Zealand Post

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