Postal Users' Guide (Kapiti) - New Zealand Post

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Bag size and descriptionInternal bag dimensions(height x length)Maximum weightSize 1 flat (fits DLE) 125mm x 230mm 3kgSize 2 flat (fits C5) 185mm x 270mm 3kgSize 2 bubble (fits C5) 185mm x 270mm 3kgSize 3 flat (fits C4) 250mm x 310mm 3kgSize 3 bubble (fits C4) 250mm x 310mm 3kgSize 4 flat (fits Foolscap) 270mm x 370mm 3kgSize 4 bubble (fits Foolscap) 270mm x 370mm 3kgSize 5 flat (fits Lineflow) 395mm x 455mm 3kgDimensions and weight restrictions include the packaging. If your item does notmeet all of the above criteria, refer to the information below.When using our packaging only range or your own packaging – small, sizebaseditems. The base service is a Standard postal service. Optional upgrades areavailable, at an extra cost, for:TrackingCourier (includes tracking)Courier & Signature (includes tracking).SizeMaximum dimensions(height x length x thickness)Maximum weightDLE 130mm x 235mm x 70mm 3kgC5 165mm x 235mm x 70mm 3kgC4 260mm x 325mm x 70mm 3kgFoolscap 260mm x 385mm x 70mm 3kgLineflow 395mm x 455mm x 70mm 3kgWhen using our packaging only range or your own packaging – large, weightbaseditemsA Tracked or Courier service is available. An optional upgrade is available with theCourier service, at an extra cost, for Courier & Signature (includes tracking).You will be charged the greater of:the actual weight of your parcel as determined by our scales, orthe volumetric weight of your parcel,rounded up to the nearest 5kg.DestinationMaximum weightper ticketMaximumtotal weightMaximumvolumeMaximumlengthAcross town 25kg 25kg 0.125m³ 1.5mWithin island 5kg 25kg 0.125m³ 1.5mPUG 9 (July 2013) Page 2 of 4
Nationwide 5kg 25kg 0.125m³ 1.5mDimensions and weight restrictions include the packaging.To calculate volumetric weight (kg), measure the parcel’s height (m) x length (m) xthickness (m) and multiply this by 200, e.g. (0.5 x 0.4 x 0.3) x 200 = 12kg.PaymentoptionsPostage included bags*Prepaid ticketsPostShop generated labelsPostal kiosk generated labelsPay to Post labelsStamps**ManifestDigital Postage Meter** Payment options available for Standard parcel service only, as other servicesrequire a barcode for tracking purposes.** Payment option is not available for our postage included packaging range.We reserve the right to charge you the correct price for your parcel if we find that thecorrect payment has not been made. An administration fee maybe charged inaddition to the deficient postage.LodgementrequirementsAttach the correct postage and (if applicable) upgrade service tickets to yourparcelAttach a Saturday delivery ticket to your Courier parcel if you want itdelivered on a Saturday (not available in all areas)Attach a Rural Delivery ticket to your parcel if you are sending it to aregistered Rural Delivery address (applies if you have upgraded from thestandard postal service only)LodgementoptionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post parcel drop boxesNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresNew Zealand Post street posting boxes*With your courier if you have a mail pickup service (business customers), orin rural mailboxes** Standard parcel service only, as barcode scanning will not occur.Items posted at a PostCentre will not receive an acceptance scan.TrackingThe tracking service monitors the delivery status of your item. The delivery status isavailable at www.nzpost.co.nz/tracking or by calling 0800 501 501.PackagingPackaging of your item is your responsibility. You may be liable to pay for damage toother senders’ items or our equipment if inadequate packaging of your item causedthe damage, or if the contents were prohibited under our terms and conditions.Prohibitedand RestricteditemsSpecial conditions apply to Prohibited and Restricted items. Prohibited andRestricted items include (but are not limited to) dangerous, perishable, fragile andhigh value items. Refer to section 3 of this Postal Users' Guide for full details.PUG 9 (July 2013) Page 3 of 4
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Postal Users’GuideOctober 2013
Page 3 and 4:
Public ContractDelivery of postal a
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Rural deliveryRural delivery is not
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2 Compensation limits for sending i
Page 11 and 12:
Goods to countries subject to Unite
Page 13 and 14: NZ$250 cover is purchased cover is
Page 15 and 16: You agree that, where you acquire g
Page 17 and 18: Compensation termsand conditionsIte
Page 19 and 20: Over the counter at PostShops and s
Page 21 and 22: FreePost envelope layout standards
Page 23 and 24: BoxLink Terms and ConditionsDiscont
Page 25 and 26: VolumePost 1 Terms and ConditionsSu
Page 27 and 28: LodgementrequirementsSortingAll ite
Page 29 and 30: VolumePost 3 Terms and ConditionsSu
Page 31 and 32: LodgementrequirementsSortingPostcod
Page 33 and 34: PermitPost Terms and ConditionsSumm
Page 35 and 36: PermitPost items are not post-marke
Page 37 and 38: the PermitPost information on our w
Page 39 and 40: 5pm Monday to Friday, excludingweek
Page 41 and 42: Samples must be consistent across t
Page 43 and 44: After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63: Parcel services within New Zealand
Page 67 and 68: ParcelPost Terms and ConditionsThis
Page 69 and 70: ParcelPost Fast Terms and Condition
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 96 and 97: Armed Forces ConcessionSummary of k
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 102 and 103: International Air Registered Terms
Page 104 and 105: International Express Courier Terms
Page 106 and 107: Lodgement optionsOver the counter a
Page 108 and 109: North America, UK and Europe (Zone
Page 110 and 111: World zonesAustralia (Zone A)South
Page 112 and 113: International Business Reply Paid T
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International Reply Coupon Terms an
Page 116 and 117:
Applying for a PO Boxor Private Bag
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Postal Users' Guide (Kapiti) - New Zealand Post

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