Postal Users' Guide (Kapiti) - New Zealand Post

Delivery targetMinimum volumePermitPost numberProduct requirementNationwide up to 3 working days.The delivery targetis a guide only and we do not guarantee that your item willreach its destination within the time stated. Delivery to and from rural or remoteareas may take longer.5,000 items.Non-identical mail from groups of customers can be consolidated provided theconsolidated file is re-sequenced to provide one continuously sequenced fileand every lodgement must be billed to a single customer account. Thedimensions, weight and thickness of each item may vary but must be within thespecified limits for the selected size eg: Medium or Large.To use Volume PreSort you must have a PermitPost number.For more details about PermitPost including how to apply for a PermitPostnumber, refer to:• The PermitPost information on our website atwww.nzpost.co.nz/permitpost;• The PermitPost section of the Postal Users’ Guide.All items must comply with our product requirements, including envelope layoutstandards for manually sorted Bulk Mail and addressing layout standards, asupdated from time to time.For full details of our requirements refer to our websitewww.nzpost.co.nz/bulkmail and www.nzpost.co.nz/addressing, or the followingbrochure:• Domestic Bulk Mail Envelope Layout Standards (ADV391)This brochure is available on our website www.nzpost.co.nz, or by calling ourCustomer Service Centre on 0800 501 501.We will check your mail at a New Zealand Post Mail Service Centre to see if itmeets the product requirements. If your mail does not meet these requirementsit will be uprated to the next most applicable product (and you will be chargedon the basis of the applicable product to which your mail has been uprated).PermitPost impressionEach item must have either an approved standard or customised PermitPostimpression, which includes:• your allocated PermitPost number; and• the words ‘New Zealand’.The PermitPost impression must be clearly visible. Ideally it should be locatedon the top right hand corner of the mail item. Alternatively it can be placedanywhere on the front of the mail item, provided it is on the same side as thedelivery address. For further information, refer to the Domestic Bulk MailEnvelope Layout Standards (ADV391) and the PermitPost section of this PostalUsers’ Guide.We recommend that you have the placement and layout of your PermitPostimpression assessed prior to printing by faxing it to our Customer ServiceCentre on 0800 424 802 or emailing fp.pp@nzpost.co.nzDelivery addressAll items must have a valid New Zealand Post delivery address, including thecorrect New Zealand Post postcode.For further information refer to the Mail Printing section of this specification.We may monitor your returned mail volumes. We reserve the right to chargeyou full postal rates for any returned mail. Please note that there is likely to bea higher rate of return for addresses unable to be matched to the PostalPUG 8g (October 2013) Page 2 of 5