Postal Users' Guide (Kapiti) - New Zealand Post

Product requirementsAll items must comply with our product requirements, including envelope layout standards formanually-sorted Bulk Mail and addressing layout standards, as updated from time to time.For full details of our requirements refer to the following brochures:Domestic Bulk Mail Envelope Layout Standards (ADV391)Bulk Mail Rate cardThese brochures are available on our website, www.nzpost.co.nz, or by calling our CustomerService Centre on 0800 501 501.We will check your mail at a New Zealand Post Mail Service Centre to see if it meets the productrequirements. If your mail does not meet these requirements, it will be uprated to the applicableproduct (and you will be charged on the basis of the applicable product to which your mail hasbeen uprated, not PrintPost).PermitPostEach item must have an approved PermitPost impression, which includes:either an approved New Zealand Post standard or customised PermitPost impression;your allocated PermitPost number; andthe words ‘New Zealand’.The PermitPost impression must be clearly visible. Ideally it should be located on the top righthand corner of the envelope, item or address label. Otherwise it can be placed anywhere on thefront of the mail piece, as long as it is on the same side as the delivery address. For furtherinformation, refer to the Domestic Bulk Mail Envelope Layout Standards (ADV391) or thePermitPost section of this Postal Users’ Guide.Delivery addressAll items must have a valid New Zealand Post delivery address, including the correctNew Zealand Post postcode.The delivery address, if printed directly onto the envelope or packaging, needs to be easily legible(at least size 8 font), printed in 3-4 line address format, and include the correct New Zealand Postpostcode.The delivery address must not include a Round Number (e.g NMS005information see Print PreSort section of this Postal Users’ Guide.6). For furtherWe will monitor your returned mail volumes. We reserve the right to charge you full postage ratesfor any returned mail.Statement of AccuracyA Statement of Accuracy (SOA) ID and % rating must be declared on the Statement of Postingaccompanying the lodgement. If the declaration is missing or incomplete, non-conformance rateswill apply (see the Bulk Mail rate card (ADV393) for details).All lodgements must have a SOA of 85% to continue to receive PrintPost rates on the totallodgement. If the SOA is less than 85%, the portion of mail below the 85% threshold will becharged at the rate detailed on the Bulk Mail rate card (ADV393).More information about Statement of Accuracy standards can be found on our website atwww.nzpost.co.nz/addressing.Return addressAll items must have a valid New Zealand Post return address, including the correct New ZealandPost postcode.Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresNew Zealand Post reserves the right not to accept Bulk Mail lodgements at some PostShopstores (for example, where this is not feasible due to space limitations)Lodgement times Lodgement time RateAfter 8am and before 5pm Monday to Friday(excluding weekends and public holidays)DaytimePUG 8d (October 2013) Page 3 of 5