Postal Users' Guide (Kapiti) - New Zealand Post
Postal Users' Guide (Kapiti) - New Zealand Post
Postal Users' Guide (Kapiti) - New Zealand Post
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Product requirementsAll items must comply with our product requirements, including envelope layoutstandards for machine-sorted mail and addressing layout standards, as updated fromtime to time.For full details of our requirements refer to our website at www.nzpost.co.nz/bulkmailand www.nzpost.co.nz/addressing, or the following brochures:• Domestic Envelope Layout Standards for Bulk Mail (ADV391)• Bulk Mail rate card (ADV393).These brochures are available on our website, www.nzpost.co.nz, or by calling ourCustomer Service Centre on 0800 501 501.We recommend that you have the design of your envelope assessed prior to printing byfaxing it to our Customer Service Centre on 0800 424 802 or emailingfp.pp@nzpost.co.nz.We will check your mail at a <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Mail Service Centre to see if it meetsthe product requirements. If your mail does not meet these requirements, it will beuprated to the applicable product (and you will be charged on the basis of theapplicable product to which your mail has been uprated, not Volume<strong>Post</strong> 1).Permit<strong>Post</strong> impressionEach item must have an approved Permit<strong>Post</strong> impression, which includes:• an approved <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> standard Permit<strong>Post</strong> impression;• your allocated Permit<strong>Post</strong> number; and• the words ‘<strong>New</strong> <strong>Zealand</strong>’.The Permit<strong>Post</strong> impression must be on the top right hand corner of the envelope (or, ifyou are using a re-usable envelope, top centre) on the same side as the deliveryaddress. For further information, refer to the Domestic Envelope Layout Standards forBulk Mail (ADV391) and the Permit<strong>Post</strong> section of this <strong><strong>Post</strong>al</strong> Users’ <strong>Guide</strong>.Only standard Permit<strong>Post</strong> impressions are acceptable for Volume<strong>Post</strong> 1.Delivery addressAll items must have a valid <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> delivery address, including the correct<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> postcode.We will monitor your returned mail volumes. We reserve the right to charge you fullpostage rates for any returned mail.Statement of AccuracyA Statement of Accuracy (SOA) ID and % rating must be declared on the Statement of<strong>Post</strong>ing accompanying the lodgement. If the declaration is missing or incomplete, nonconformancerates will apply (see the Bulk Mail rate card (ADV393) for details).All lodgements must have an SOA of 85% to continue to receive Volume<strong>Post</strong> 1 rates onthe total lodgement. If the SOA is less than 85%, the portion of mail below the 85%threshold will be charged at the rate detailed on the Bulk Mail rate card (ADV393).More information about Statement of Accuracy standards can be found on our websiteat www.nzpost.co.nz/addressing.Return addressAll items must have a valid <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> return address, including the correct<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> postcode.Lodgement options • Over the counter at <strong>Post</strong>Shops and selected <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> retail outlets• <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Mail Service Centres• <strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> Business Mail Centres<strong>New</strong> <strong>Zealand</strong> <strong>Post</strong> reserves the right not to accept Bulk Mail lodgements at some<strong>Post</strong>Shop stores (for example, where this is not feasible due to space limitations).Lodgement timesLodgement timeAfter 8am and before 5pm Monday toFriday (excluding weekends and publicholidays)PUG 8 (October 2013) Page 2 of 4