Postal Users' Guide (Kapiti) - New Zealand Post

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the New Zealand Government prohibits or restricts the exportation of various types of items (such asprescription medication and antiquities). For further information contact the New Zealand Customs Service orthe appropriate government authority.additional restrictions may be placed on items by other countries.If you are unsure, our Customer Service Centre is always happy to help but, due to the complex nature of someproducts, it remains your responsibility to ensure your item is safe to send.Prohibited items may appear harmless but can easily become dangerous under certain circumstances, e.g. air pressureor temperature changes. Almost all international items and many domestic items travel by air at some stage of theirjourney.Any item capable of causing injury to people or damage to property must be appropriately packaged before it is broughtinto any PostShop or New Zealand Post retail outlet.We may open and inspect any item we suspect may be, or may contain, a Prohibited item. If we find a Prohibited item itwill not be delivered and we will not refund postage costs. We are not obliged to return the item to you but may, at ourdiscretion and at your cost:make the item safe;return the item to you by a licensed dangerous goods carrier or security firm;destroy the item;dispose of the item; ordeliver the item to the appropriate authorities.There are also penalties for sending prohibited items under the Postal Services Act 1998, the Civil Aviation Act 1990and other legislation.Prohibited items include, but are not limited to, the following categories:any item that is illegal or prohibited by law or any authority, whether in New Zealand or the destination country;any item that is capable, as packed, of causing injury to people or damage to property;any item that is classified as Restricted under our terms and conditions where you have not complied with theconditions of carriage for that item (for more information about Restricted items refer to paragraph 4 below);any item that is listed in the International Air Transport Association (IATA) Dangerous Goods Regulations 2 . Thisincludes explosives, gases, flammable liquids and solids, oxidising substances and organic peroxides, toxic(poisonous) and infectious substances, radioactive materials (except in quantities exempted from the RadiationProtection Act 1965 – for details refer to the Restricted items information in paragraph 4 below), corrosives, andhighly magnetic and polymerisable substances;any unsolicited indecent item or representation of any kind;travellers cheques, deeds, negotiable instruments (including any bearer security, bill of exchange or uncrossedcheque), bonds or shares, credit or bank cards, cash, currency, bullion or vouchers, gift cards or tickets for anygames of chance (e.g. raffle and lottery tickets);unused stamps (however, these can still be sent using international services – for details refer to the conditionsof carriage for Restricted items in paragraph 4 below);all drugs unless in prescription quantities and packaged correctly (additional restrictions apply for internationalservices – for details refer to the conditions of carriage of Restricted items in paragraph 4 below);firearms (including parts) and ammunition. Firearm parts are any piece of a firearm that is designed or intendedto be an integral part of a firearm, regardless of whether it is in working condition. Firearm parts include, but arenot limited to, the breech/chamber, stock/butt, magazine, silencer, barrel, bolt and trigger assembly. Firearmaccessories such as sights, slings and bipods/tripods are permitted to be sent, subject to all other terms andconditions of this Postal Users’ Guide and all relevant regulations;human remains, including ashes;any noxious substance or thing, or any dead animal;live animals, except for correctly packaged bees, leeches, silkworms and harmless insects. For details refer toour website at www.nzpost.co.nz/packageitems;perishable items;jewellery, watches, precious metals or stones (however, these can still be sent using some international services– for details refer to the conditions of carriage for Restricted items in paragraph 4 below);any collectible or antique or any painting, sculpture or other work of art (however, these can still be sent usingsome international services – for details refer to the conditions of carriage for Restricted items in paragraph 4below);lithium ion and lithium polymer batteries (however, these can still be sent using domestic courier services andInternational Express Courier – restrictions apply; for details refer to the conditions of carriage for Restricteditems in paragraph 4 below);fragile items when using domestic courier services only (however, restrictions apply for all other services – referto the conditions of carriage for Restricted items in paragraph 4 below);any item that is inadequately packaged.2Available for purchase from selected bookshops.PUG 2 (October 2013) Page 3 of 8
Goods to countries subject to United Nations sanctions – United Nations sanctions prohibit certainprescribed goods from being sent to certain countries unless with the approval of the Minister of Foreign Affairs.For further details refer to: http://www.mfat.govt.nz/Treaties-and-International-Law/09-United-Nations-Security-Council-Sanctions/index.phpQuick reference guide to common Prohibited itemsThis list is a guide only; it is not a complete list of all prohibited items.AcidAdhesive products (containing flammable liquid)Aerosol cans (e.g. hairspray)Air bag (car)Alarm devices (gas or battery powered)Alcohol (more than 5 litres)Alcohol (more than 70% by volume)AlkalineAmmonia-based productsAmmunitionAnimals (except correctly packaged bees, leeches, silkwormsand harmless insects)Anti-freezeAppliances (containing batteries)AsbestosBarometersBatteries (contained in any appliance - batteries must beremoved and packaged separately)Batteries (made from lithium Ion, some exceptions apply)Batteries (car or wet cell)Battery fluidBlasting capsBleachBrake fluidBulletsBullionButaneCamphorCaps for starting gunsCaps for toy gunsCarbon paperCash, currency or vouchers/gift cards/tickets for games ofchanceCaustic sodaCharcoalChemicalsChloratesChlorineChristmas crackersCigarette lightersCleaning materials (liquid or powder)Compressed airDeodorant (aerosols)DisinfectantsDrugs (unless in prescription quantities)Dry iceDyesEssential oils (e.g. eucalyptus, tea tree)FertilisersFibreglass repair kitsFire extinguishersFire lightersFirearms (including parts) and ammunitionFireworks (e.g. skyrockets, sparklers, crackers)First Aid kitsFlaresFlint lightersFurs and skins (untreated)Gas (e.g. propane, butane, hydrogen, helium)Gas cylinders (e.g. camping gas cylinders - full or empty)Generators (fuel powered)Glue (e.g. flammable, quick drying)Grenades (including imitation Grenades)Hair colouring/bleachesHairspray (aerosol)Human remains (including ashes)IgnitersIndecent goodsInsecticidesJewellery, precious metals or stonesKeroseneLaundry detergentsLighter fluidLiquid nitrogenMagnetic materialMagnetsMatchesMercuryMotor fuelsNail polishNail polish removerNarcoticsOven cleaners (containing caustic soda)Oxygen cylinders, including compressed airPaint (oil based)Party poppersPerfume (including aftershave, cologne)PeroxidesPetrolPhosphorusPlastic solventPoisons (e.g. cyanide, lead, arsenic)PolishPolyester resin kitsPropaneShock absorbers (gas or compressed air)Signals, distressSignals, smokeSodiumSolventsSparklersStun guns, tasers and stun batonsSulphuric acidSwimming pool chemicalsTea tree oilTextile dyesTheatrical flaresThermometers (mercury)Toner (e.g. photocopier toner, toner cartridges)Toy capsToys (containing batteries)TurpentineVarnish (e.g. removers, thinners)WatchesWeapons, including bows, crossbows and arrows, harpoons,guns, spear guns, sling shots and catapultsWeed killersZinc powderPUG 2 (October 2013) Page 4 of 8
Page 1 and 2: Postal Users’GuideOctober 2013
Page 3 and 4: Public ContractDelivery of postal a
Page 5 and 6: Rural deliveryRural delivery is not
Page 9: 2 Compensation limits for sending i
Page 13 and 14: NZ$250 cover is purchased cover is
Page 15 and 16: You agree that, where you acquire g
Page 17 and 18: Compensation termsand conditionsIte
Page 19 and 20: Over the counter at PostShops and s
Page 21 and 22: FreePost envelope layout standards
Page 23 and 24: BoxLink Terms and ConditionsDiscont
Page 25 and 26: VolumePost 1 Terms and ConditionsSu
Page 27 and 28: LodgementrequirementsSortingAll ite
Page 29 and 30: VolumePost 3 Terms and ConditionsSu
Page 31 and 32: LodgementrequirementsSortingPostcod
Page 33 and 34: PermitPost Terms and ConditionsSumm
Page 35 and 36: PermitPost items are not post-marke
Page 37 and 38: the PermitPost information on our w
Page 39 and 40: 5pm Monday to Friday, excludingweek
Page 41 and 42: Samples must be consistent across t
Page 43 and 44: After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62:
the Round Number range that applies
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Parcel services within New Zealand
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Nationwide 5kg 25kg 0.125m³ 1.5mDi
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ParcelPost Terms and ConditionsThis
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ParcelPost Fast Terms and Condition
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ParcelPost Tracked Terms and Condit
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ParcelPost Tracked Zonal Terms and
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ParcelPost PO Box Priority Terms an
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ParcelPost Terms and ConditionsThis
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PacketPost Terms and ConditionsThis
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(height x length)DLE Flat 125mm x 2
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RegisteredPost Terms and Conditions
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Trackme Terms and ConditionsThis se
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International Air and International
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Customs requirementsCustoms regulat
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International Air Satchel Terms and
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International Tracked Air Satchel T
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Armed Forces ConcessionSummary of k
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equirementswww.nzpost.co.nz, but we
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You can expect that items will usua
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International Air Registered Terms
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International Express Courier Terms
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Lodgement optionsOver the counter a
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North America, UK and Europe (Zone
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World zonesAustralia (Zone A)South
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International Business Reply Paid T
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International Reply Coupon Terms an
Page 116 and 117:
Applying for a PO Boxor Private Bag
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