Postal Users' Guide (Kapiti) - New Zealand Post

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International Air Registered Terms and ConditionsSummary of keyfeaturesFor sending letters or documents internationally with signature on delivery.Tracking is not offered with this service.Available using postage included bags only.Product requirementsItems sent by International Air Registered must have:a value of NZ$250 or lessthe city and country of the delivery address written in Englisha valid New Zealand return addresscorrectly completed Customs documentation (see below).Dimensions and weightrestrictionsSizeMaximumdimensions(height x length)Maximum weightMaximumthicknessA5 190mm x 250mm 200g 10mmDimensions and weight restrictions include the bag.Delivery targetsWorld zoneInternational Air Registered(working days)Australia (Zone A) 3-6South Pacific (Zone B) 6-10Asia (Zone C) 6-10North America, UK andEurope (Zone D)Rest of the World(Zone E)6-106-10You can expect that items will usually arrive at their destination within the timeframespecified for each service. Because we do not directly control all parts of the deliverychain, we cannot guarantee your item will always reach its destination within the targetdelivery times. Delivery to areas outside major cities or where the item is dutiable orheld by Customs may take longer. For more information on the world zones, refer tothe World zones section of this Postal Users’ Guide.Minimum volumeNo minimum volume.CustomsdocumentationYou are responsible for ensuring that the information you declare is accurate. Inaddition to its use for Customs clearance, this information may also be used todetermine the safe carriage of your parcel, and you will be liable for any damagesincurred from a misstatement or omission of information.PUG 12e (October 2013) Page 1 of 2
Customs requirementsCustoms regulations and other border requirements vary from country to country andare outside our control. You are responsible for complying with Customs requirements,completing all Customs documentation and checking whether Customs duties or othercharges are payable on your item. Where possible, we will do our best to provide youwith information on these regulations and requirements, but we cannot guarantee theaccuracy of this information.The person receiving the items must pay all Customs duties, sales taxes and otherregulatory charges. If the receiver does not pay these charges, or the item isundeliverable, you may be responsible for paying these charges.Additional documentsAdditional documents (for example, certificate of origin, health certificate, Doctor’sprescription) may be required so that an item can be exported from New Zealand orenter another country. You are responsible for finding out what is required andincluding it with your item.Lodgement optionsNew Zealand Post street posting boxesPostShop letter slotsCountry specificrestrictions andrequirementsIndividual countries or their postal administrations may place additional restrictions onthe carriage or importation of items. You are responsible for checking whetherrestrictions apply to your item. Where possible, we have included information onrestrictions for individual countries on our website, www.nzpost.co.nz, but we cannotguarantee the accuracy of this information.Signature on deliveryYou can expect that items will receive a signature on delivery. Because we do notdirectly control all parts of the delivery chain, we cannot guarantee your item will alwaysreceive a signature on delivery or that we can retrieve it.Return of undeliverableitemsUndeliverable items will be returned to you at no additional cost.Prohibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricteditems include (but are not limited to) dangerous, perishable, fragile and high valueitems. Refer to section 3 of this Postal Users' Guide for full details.Compensation termsand conditionsFor full information about our Compensation terms and conditions for sendinginternationally, refer to section 2 of this Postal Users' Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG 12e (October 2013) Page 2 of 2
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Postal Users’GuideOctober 2013
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Public ContractDelivery of postal a
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Rural deliveryRural delivery is not
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2 Compensation limits for sending i
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Goods to countries subject to Unite
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NZ$250 cover is purchased cover is
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You agree that, where you acquire g
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Compensation termsand conditionsIte
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Over the counter at PostShops and s
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FreePost envelope layout standards
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BoxLink Terms and ConditionsDiscont
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VolumePost 1 Terms and ConditionsSu
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LodgementrequirementsSortingAll ite
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VolumePost 3 Terms and ConditionsSu
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LodgementrequirementsSortingPostcod
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PermitPost Terms and ConditionsSumm
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PermitPost items are not post-marke
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the PermitPost information on our w
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5pm Monday to Friday, excludingweek
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Samples must be consistent across t
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After 5pm, on weekends, or on publi
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Business Standard Terms and Conditi
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or more trays.If you use more than
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the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63 and 64: Parcel services within New Zealand
Page 65 and 66: Nationwide 5kg 25kg 0.125m³ 1.5mDi
Page 67 and 68: ParcelPost Terms and ConditionsThis
Page 69 and 70: ParcelPost Fast Terms and Condition
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 96 and 97: Armed Forces ConcessionSummary of k
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 104 and 105: International Express Courier Terms
Page 106 and 107: Lodgement optionsOver the counter a
Page 108 and 109: North America, UK and Europe (Zone
Page 110 and 111: World zonesAustralia (Zone A)South
Page 112 and 113: International Business Reply Paid T
Page 114 and 115: International Reply Coupon Terms an
Page 116 and 117: Applying for a PO Boxor Private Bag
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Postal Users' Guide (Kapiti) - New Zealand Post

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