Postal Users' Guide (Kapiti) - New Zealand Post

the New Zealand Government prohibits or restricts the exportation of various types of items (such asprescription medication and antiquities). For further information contact the New Zealand Customs Service orthe appropriate government authority.additional restrictions may be placed on items by other countries.If you are unsure, our Customer Service Centre is always happy to help but, due to the complex nature of someproducts, it remains your responsibility to ensure your item is safe to send.Prohibited items may appear harmless but can easily become dangerous under certain circumstances, e.g. air pressureor temperature changes. Almost all international items and many domestic items travel by air at some stage of theirjourney.Any item capable of causing injury to people or damage to property must be appropriately packaged before it is broughtinto any PostShop or New Zealand Post retail outlet.We may open and inspect any item we suspect may be, or may contain, a Prohibited item. If we find a Prohibited item itwill not be delivered and we will not refund postage costs. We are not obliged to return the item to you but may, at ourdiscretion and at your cost:make the item safe;return the item to you by a licensed dangerous goods carrier or security firm;destroy the item;dispose of the item; ordeliver the item to the appropriate authorities.There are also penalties for sending prohibited items under the Postal Services Act 1998, the Civil Aviation Act 1990and other legislation.Prohibited items include, but are not limited to, the following categories:any item that is illegal or prohibited by law or any authority, whether in New Zealand or the destination country;any item that is capable, as packed, of causing injury to people or damage to property;any item that is classified as Restricted under our terms and conditions where you have not complied with theconditions of carriage for that item (for more information about Restricted items refer to paragraph 4 below);any item that is listed in the International Air Transport Association (IATA) Dangerous Goods Regulations 2 . Thisincludes explosives, gases, flammable liquids and solids, oxidising substances and organic peroxides, toxic(poisonous) and infectious substances, radioactive materials (except in quantities exempted from the RadiationProtection Act 1965 – for details refer to the Restricted items information in paragraph 4 below), corrosives, andhighly magnetic and polymerisable substances;any unsolicited indecent item or representation of any kind;travellers cheques, deeds, negotiable instruments (including any bearer security, bill of exchange or uncrossedcheque), bonds or shares, credit or bank cards, cash, currency, bullion or vouchers, gift cards or tickets for anygames of chance (e.g. raffle and lottery tickets);unused stamps (however, these can still be sent using international services – for details refer to the conditionsof carriage for Restricted items in paragraph 4 below);all drugs unless in prescription quantities and packaged correctly (additional restrictions apply for internationalservices – for details refer to the conditions of carriage of Restricted items in paragraph 4 below);firearms (including parts) and ammunition. Firearm parts are any piece of a firearm that is designed or intendedto be an integral part of a firearm, regardless of whether it is in working condition. Firearm parts include, but arenot limited to, the breech/chamber, stock/butt, magazine, silencer, barrel, bolt and trigger assembly. Firearmaccessories such as sights, slings and bipods/tripods are permitted to be sent, subject to all other terms andconditions of this Postal Users’ Guide and all relevant regulations;human remains, including ashes;any noxious substance or thing, or any dead animal;live animals, except for correctly packaged bees, leeches, silkworms and harmless insects. For details refer toour website at www.nzpost.co.nz/packageitems;perishable items;jewellery, watches, precious metals or stones (however, these can still be sent using some international services– for details refer to the conditions of carriage for Restricted items in paragraph 4 below);any collectible or antique or any painting, sculpture or other work of art (however, these can still be sent usingsome international services – for details refer to the conditions of carriage for Restricted items in paragraph 4below);lithium ion and lithium polymer batteries (however, these can still be sent using domestic courier services andInternational Express Courier – restrictions apply; for details refer to the conditions of carriage for Restricteditems in paragraph 4 below);fragile items when using domestic courier services only (however, restrictions apply for all other services – referto the conditions of carriage for Restricted items in paragraph 4 below);any item that is inadequately packaged.2Available for purchase from selected bookshops.PUG 2 (October 2013) Page 3 of 8