ARM DS-5 Using the Debug Hardware Configuration Utilities

Troubleshooting your debug hardware unit10.8 Troubleshooting firmware upgrade installationsThe main types of error that might occur during installation of a firmware patch are:10.8.1 Version problemsA patch targets a particular major.minor release version of the software. It might contain:• new components that are not in the targeted software• updates to components that are already in the targeted software.If there is a problem installing a patch, a dialog box appears to inform you of the problem:• If the patch targets a version of the software that is not installed, the dialog box shown inthe following figure appears:Figure 10-4 Error when installing a patch to uninstalled softwareIn this case the patch is not installed, and the software on the debug hardware unit remainsunchanged. Make sure that you have the patch for the version of the firmware that youhave installed.• If the patch does not contain any new or updated components (typically because a laterpatch has already been installed), the dialog box shown in the following figure appears:Figure 10-5 Message when installing a patch that has no new componentsIf you see one of these dialog boxes, click OK.10.8.2 Errors during file operation on the hostIf an error occurs during file operation on the host, a dialog box appears to inform you of theproblem:• If the error occurs before any data has been written to the compact flash, the dialog boxshown in the following figure appears:Figure 10-6 Error before data has been written to compact flashClick OK and begin the installation again.ARM DUI 0498F Copyright © 2010-2012 ARM. All rights reserved. 10-9ID021112Non-Confidential