McAfee Data Loss Prevention 9.2.2 Product Guide

Working with casesCustomize cases 84 From the Options menu, select Case Attachment.• If you want to remove attachments, select the appropriate checkboxes and click RemoveAttachments.• If you want to add attachments, click Browse and locate the attachment, then click Upload Your File.5 Click Back to return to the case.Add or remove custom case attributesAdd or remove custom case attributes that will give them a common context.Before you beginThe Case List should display one or more cases.For example, the added attributes might be additional criteria that must be met before the cases inyour list can be resolved.Case attributes can be added or removed only by users who have case‐level write permission. Viewingthem requires both task‐level and case‐level read permissions. If those permissions are not assigned,the Customize Case Config option is disabled.No more than ten comma‐separated attributes can be added, but spaces within them are supported.However, attributes cannot exceed a total of 80 characters.Task1 Select one of these options:• In ePolicy Orchestrator, select Menu | Data Loss Prevention | DLP Reporting | Case Management.• On your McAfee DLP appliance, select Case | Case Management.2 From the Options menu, select Custom Case Config.• If you want to add attributes, type comma‐separated values and click Apply.• If you want to notify or remove notification of case stakeholders, select Notify Submitter or NotifyOwner checkboxes and click Apply.• If you want to notify the case owner of new or updated permissions, define the notification timeframe, select the appropriate radio buttons, and click Apply.Customize Case List columnsCustomize columns on the Case List to display the information that is most useful for resolving cases.Task1 Select one of these options:• In ePolicy Orchestrator, select Menu | Data Loss Prevention | DLP Reporting | Case Management.• On your McAfee DLP appliance, select Case | Case Management.2 From the Options menu, select Customize Columns.3 Select a column header from the Available menu and click Add to move it to the Selected menu.McAfee Data Loss Prevention 9.2.2 Product Guide 197