Older People's Strategy - Newcastle City Council

38As part of the National Service Framework for Older People,a major review of health and social care services wasundertaken to root out age discrimination from policies andpractice in health and social care services. This will continueto be monitored by the Older People’s Local ImplementationTeam (formerly Newcastle’s Strategic Planning andImplementation Group).Newcastle City Council is committed to achieving the top level(level 5) of the national Equality Standard for Local Governmentand has recently achieved level 3 (January 2007). This is aframework designed to identify discrimination in services,policy-making and employment and sets out a process thatseeks to remove it.Newcastle City Council is preparing its first Social InclusionStrategy and older people will be involved in this work.The Elders Council has started to review older people’sexperiences of discrimination in goods and services byconducting a survey of older people’s experiences of obtainingtravel insurance. This information is being shared locally andnationally as a contribution to campaigns to redress agediscrimination in services. This model can be applied toa range of services.