Indian Institute of Management Raipur - IIM Raipur

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Cleaning of water tanks, water filters & filling water: Cleaning of containers with appropriate cleaning materialsand filling drinking water and boiling the drinking water wherever water heaters are available.Cleaning of officers' chambers: Cleaning of furniture, telephone instruments, perfuming the telephone receivers,cleaning the chairs, washing the water jugs, flasks, cups, etc., provided in the officers chambers and sprayingperfumes. All consumables are to be supplied by the contractorCleaning of office machines: Fax, Xerox machines, computers, and printers are to be cleaned with soft brusheswithout affecting the functioning of the machines. These works shall be done in the presence of officials operatingthe machines.Conditions1. The successful tenderer shall be asked to pay a Security Deposit equal to 10% of the AnnualContract amount. The security deposit is to be paid in the form of DD/pay order within the periodof stipulated and shall not carry any interest. The EMD amount will be adjusted while payingsecurity deposit.2. The institute reserves the rights to reject the tender without assigning any reason thereof. Further, incase any unsatisfactory work or any deficiency, the institute reserves the right to cancel the contractand forfeiting the Security Deposit.3. The contractor shall maintain the building and movable properties like furniture, electricalinstallation etc., in good conditions at the end of the contract period. The contractor shall handoverall articles entrusted in good conditions at the end of contract period. The contractor shouldcompensate to the institute for any damage in such properties with the replacement value.4. No Child labour should be employed5. The contractor shall employ his own personnel and Equipments like vacuum cleaner, Mechanicalswabbing, brooms, moppers, disinfectants etc for purpose of housekeeping at his own cost. Thecontractor shall engage his staff with prior police verification and shall provide a list of such staffalong with their permanent address to the office.6. The Contractor and their personnel shall wear a uniform as approved by the Director. They will alsohave a photo identity card issued by the contractor on the left hand side pocket of the shirt withproper long coat so that they can be identified during their duty hours. The contractor shall ensureto supply all the required materials for best upkeep of uniforms and shoes of his persons.7. Behavior of personnel shall in no way be detrimental to the administration. The contractor shallprovide personnel of good character, physically fit, efficient, well behaved and skill full in theirduties.8. In case of any shortfall in the attendance of the worker provided by the contractor, the monthlypayment will be proportionately deducted.9. The institute shall pay the contractor as per the rates accepted on monthly basis. The due shall beclaimed by the contractor in the first week of the succeeding month. All claim bills raised by thecontractor shall be paid by the institute within a week subject to any subsequent adjustment basedon the attendance register of the personnel.10. The contractor shall withdraw from service for institute any employee who in the opinion ofDirector, misconducts himself or is in any way unfit or unsuitable for the said purposes. Failure todo so will entail a penalty of 10% of the rate quoted for such employer and nonpayment of anyremuneration for such employer. The decision of the Director, in this respect will be final andbinding.11. The Contractor shall at all time obey the lawful instruction given to him by Director or hisauthorized representatives or such other personnel appointed by the administration in respect of allworks of housekeeping. Any infringements of any such instruction may render the contractor liable10
to be fined which may extend upto Rs. 200/- in each case. The fine will be addition to the penaltyfacilities in other clauses.12. The Contractor shall arrange for reserve personnel in lieu of weekly off or leave periods of theregular persons. No separate payment shall be made for such arrangement.13. All workers provided by the contractors should be healthy and not suffering from any contagiousdiseases.14. The Contractor shall also ensure the norm prescribed by the human rights commission, Governmentof India, Minimum wages act and industrial dispute act or any such other legislation are fullyobserved and the office is kept harmless and indemnified. If there is any non compliance intimatedby competent authority to Director, the contractor has to rectify it and indemnify.15. Once the work order is issued to the Successful bidder, he/she has to start the services by givendate.16. The House keeping services, institute & Hostel services, sweeping and cleaning services providedby the contractor shall confirm to the institute standards. Any deviation or deficiency shall be takenas violation of this conation and liable for termination of this condition and liable for termination ofthis contract, The decision of the Director, in this regard shall be final and binding.17. Arbitration: If at any time, any question of difference or dispute whatsoever arises between twoparties hereto or in relation to a part thereof, either of the party may give to other notice in writingof the existence of such a question or dispute or difference and same shall be referred for award totwo arbitrators, one to be nominated by the Institute and the other by the supplier, or in case of sucharbitration, not agreeing then the award or an ‘umpire’ appointed by the arbitrator in writing beforeproceeding with the case. The decision of the Arbitragers/Umpires shall be final and binding on theparties. The provision of relevant Act and of the rules there-under and any statutory modificationthereof shall be deemed to apply to arbitration. Either party shall serve such notice of existence ofany question, dispute or differences in connection with the contract within 30 days of the beginningof such disputes, failing which all rights or claim under this contract shall be deemed or have beenforfeited and absolutely barred.Upon every of any such reference the cost and incidentals to the reference and award respectivelyshall be at discretion of the Arbitrators/Umpires appointed by them who may determine any clientor as between parties and shall direct by whom and in what manner the same be borne and paid.The supply to be executed under the contract shall if reasonably possible, continue duringarbitration proceeding and no payment due from or payable by the Institute shall be withheldbecause of such proceedings except to the extent which may be in dispute. Jurisdiction for allarbitration cases or legal cases shall be Raipur courts only.18. Penalty Clause: Supply forms the crucial part of the order and therefore, if the supply is notcompleted in the stipulated time as prescribed in this document or supplier fails to deliver the goodswithin the delivery schedule as agreed upon; a sum equivalent to 2.5% (two and half per cent) ofthe Contract Value of each week of delay or part thereof until subject to maximum deduction of10% (ten per cent) of the contract value. Once the maximum is reached, termination of the contractmay be considered.10
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Page 7 and 8: Copies of relevant documents are to
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Indian Institute of Management Raipur - IIM Raipur

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