Pennsylvania's Self-Exclusion Program

Liz Lanza, DirectorOffice of Compulsive and Problem GamblingPA Gaming Control Board

Mandated by the PA Legislature in the PARacehorse Development and Gaming Act of2004 Regulated, administered and maintained bythe PGCB’s Office of Compulsive and ProblemGambling.

A voluntary program to assist problemgamblers to be excluded fromparticipating in legalized gamingactivities under the jurisdiction of thePGCB and from receiving any gamingprivileges that may be a temptation suchas check cashing privileges, player clubmembership, complimentary goods andservices, targeted mailings andpromotional materials related to gamingactivities.

Self-Exclusion is a tool to helpproblem gamblers distancethemselves from the temptationof gambling. This program isalso used as a gateway totreatment.

Is:• A forum for the problemgambler to acceptpersonal responsibilityfor the problem• A method to provide theproblem gambler withsome isolation from thetemptations of gambling• A deterrent todestructive behavior Is NOT:• A cure-all• A substitute fortreatment• A program for someonewho occasionally gamblesirresponsibly but is not achronic or pathologicalgambler

The person filing the request for Self-Exclusionmay request to be excluded from gamingactivities for one of the following:• One Year• Five Years• Lifetime Self-exclusions for 1 or 5 years remain in effectuntil the self-excluded person requests removalfrom the list. A person may, upon the conclusionof the period of self-exclusion, request to beremoved from the list by submitting, in person, acompleted request for removal.

Self-excluded individuals identified on thegaming floor/property of a casino in PA.• Winnings are forfeited• Arrest made by PA State Police• Appear in front of District Justice• Fine• Future for PA violators- therapeutic justice

There have been 5,369voluntary requests fromindividuals for placement onthe PGCB Self-Exclusion List

*Self-exclusions do not expire. Individuals who haverequested 1 or 5 years, may, at the conclusion of theperiod selected, request to be removed from the selfexclusionlist.

*Age at intake

• Self-excluded individuals who reported to havesought treatment: 24% or 1271 individuals.• Self-excluded individuals who reported to be Selfexcludedin other jurisdictions: 7.3% or 390individuals.• Self-excluded individuals who reported to havegambled in PA facilities prior to self-exclusion: 68%or 3659 individuals• Age range of self-excluded individuals: 21-89years*Percentage is based on voluntary answers given at time of intake*Age at intake

932 known violations of the terms of self-exclusion.

• As of June 1, 2013, there have been 1,018requests for removal.• 247 individuals who had removed themselvesfrom the Self-Exclusion List have sincevoluntarily placed themselves back on the list.That is 24% of all removals.• 264 days is the average number of daysbefore signing back up on the self-exclusionlist

Of the 1,018 Removals• 402 individuals admitted to gambling in otherjurisdictions while on the PA Self-Exclusion List.• 97 individuals admitted to gambling inPennsylvania while on the PA Self-Exclusion List.• 128 individuals admitted to seeking treatmentwhile on the PA Self-Exclusion List.• 50 individuals admitted to signing up for selfexclusionin other jurisdictions while on the PASelf-Exclusion List.

Stephen L. Martino, DirectorMaryland Lottery and Gaming Control Agency

Authorized under Maryland Regulation(COMAR 36.01.03) Administered by the Maryland Lottery andGaming Control Agency Operational since January 2011 Sample application and FAQ can be found at:http://mdlottery.com/about-us/responsible-play/

The Maryland Voluntary Exclusion Program is atool of personal responsibility. Applications are made in-person with a MLGCAstaff member. Individuals may elect a two-year or lifetime ban. Prohibited from entering any Maryland gamingfacility, accessing any gaming privileges (checkcashing, cash advance, players club membership,comps, or direct mailings) Violators are subject to arrest/citation forcriminal trespass and forfeiture of jackpotwinnings.

120Enrollment by Year10010480816056402002011 2012 2013Casino openings:* September 2010 * January 2011* June 2012 * May 2013

Enrollment by Gender126118MaleFemale

Duration*Lifetime, 123Two year, 121* Voluntary exclusions do not expire. Individuals may, at the conclusion of the two year period, request to be removed fromthe Maryland Voluntary Exclusion Program.

80Duration Chosen by Gender70606469505754403020100Two YearLifetimeMaleFemale

90Age Groups807080605040303850482021100621-24 25-34 35-44 45-54 55-64 Over 65

6Violations5543322211102011 2012 2013Two YearLifetime

Traditional Lottery Voluntary ExclusionProgram launched May 20, 2013. Maryland is the 3 rd state to operate atraditional lottery program. As of June 27, 2013 – 9 enrollments

Self-Exclusion ProgramLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201331

Tribal/State Compacts authorize and require theprocess Section 3v(2)A-K Arizona Department of Gaming Self-Exclusion Form• Download from www.azgaming.gov orwww.problemgambling.az.gov 11/8/2007• Fill in every box; aka would be “Jim” for James• Must have a physical street address• Race/Ethnicity• Select one, five, or ten years for self ban• Patron and Notary signature dates must match• LegibleLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201332

Color Photograph• Close up of the person’s head, neck, shoulders• Consistent place and pose for best lighting Scars / Tattoos: What is visible! Optional Information: Encourage people tomark only the truly problematic activities All Arizona casinos and all associated services• Restaurants• Shows Harrah’s / Caesar’s Entertainment caveatLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201333

Self-ExclusionIrrevocableConsequences for Violation of Self Exclusion Forfeit Jackpot Escort Out; Citation or Arrest for Trespassing Additional days/months to Permanent Barr The State, Tribe, and/or Casino are not responsiblefor financial lossLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201334

Please print clearly:Arizona Department of GamingSelf-Exclusion FormFullName: SS #:Date ofStreet Address:Birth:City:State:ZipCode:HomePhone:BusinessPhoneDriver’sLicense #/StateHeight: Weight: Hair: Eyes: Sex:Any other names used (a.k.a.):Scars/Tattoos:Race:__________I request information be mailed to me describing services available to help me with my gambling problem.(Initials required; no return address will be used.)Optional Information: Gambling activities that cause the most problems (mark all that apply) Slots PokerBlackjack Bingo Keno Horse/Dog Races Video Poker Lottery Sports Internet StocksI, _____________________________________, acknowledge that I am a problem gambler and voluntarily seek toexclude myself from Indian Gaming Facilities in Arizona. * With my initials, I hereby request and authorize theArizona Department of Gaming to place my name on the list of self-excluded persons for a period ofone year_____, five years_____, or ten years_____. (Initial the specific time period you are selecting.)Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201335

I have reviewed and understand the following terms and restrictions of this selfexclusionand agree to all of them:• This exclusion is valid for all Indian Gaming Facilities within the State of Arizona andall services associated with those Gaming Facilities.• I will not attempt to enter and/or use any of the services or privileges of the GamingFacilities from which I have requested exclusion during the period of this self-exclusion.• I understand that the Tribal Gaming Office shall require the Gaming Facility Operatorto take reasonable steps to identify self-excluded persons who may be in a GamingFacility and, once identified, promptly escort the self-excluded person from the GamingFacility.• I understand the ultimate responsibility to limit my access to all Indian GamingFacilities within the State of Arizona and/or gaming services remains mine alone.• This self-exclusion request is irrevocable during the time period indicated above.• The Arizona Department of Gaming will treat this self-exclusion requestconfidentially. However, pursuant to Section 3(v)(D) of the Compact, the State GamingAgency shall, on a monthly basis, provide the compiled information to the TribalGaming Office. The Tribe shall treat the information received from the State GamingAgency under this Section as confidential and such information shall not be disclosedexcept to the Gaming Facility Operator and other tribal gaming offices for inclusion ontheir lists, or to appropriate law enforcement agencies, if needed, in the conduct of anofficial investigation or unless ordered by a court of competent jurisdiction. Although the self-exclusion list is provided only to Arizona casinos, there may be casinomanagement companies operating Arizona casinos, such as Harrah’s, which have a policy that anyperson excluded from one of their casinos is excluded from all of their casinos throughout thecountry.Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201336

Date________________ __________________________________Signature State of _____________________ County of ___________________ Subscribed and sworn to (or affirmed) before me this ____ day of___________________, 20___. [Place notary seal above]_____________________________Notary PublicMy Commission expires:_____________ Mail or deliver completed form, with minimum 2” x 3” original colorphotograph (head and shoulders) to:Larissa T. PixlerArizona Department of Gaming1110 W. Washington, Suite 450Phoenix, Arizona 85007Note: A clearly-identified digital JPEG picture maybe sent by e-mail to lpixler@azgaming.govLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201337

2,870 Total Individuals160014001200100053%142947%13418006004002000MaleFemaleThe Male/Female percentagein late 2003 and 2004 was49%/51% - the only timethere were more females.From 05 to present, the totalhas been between 53 & 55%male.Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201338

120010008006004002000Duration Chosen by Gender11%FemaleMale7%63%26% 20%73%One Year Five Years Ten YearsOne Five Ten2011M: 8% 25% 66%F: 10% 30% 60%2009M: 8% 30% 61%F: 11% 34% 55%2007M: 14% 28% 58%F: 15% 33% 52%Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201339

Total Duration Chosen inPercentagesOne Yearn = 2559%One Five Ten2011:9% 27% 64%Ten Yearsn = 196368%FiveYearsn = 65223%2009:10% 32% 58%2007:15% 30% 55%2005:22% 27% 51%2003:46% 19% 35%Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201340

MiddleEastern4%NativeAmerican2%Other1%Asian8%5Black4%Hispanic15%Race/EthnicityCauc.65%Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201341

ARIZONA DEPARTMENT OF GAMINGSelf Excluded Male and Female Age GroupsAs of May 31, 201345040035030023%30%23%23%33%25%MaleFemale25020015010050014%5%9%9%5%1%Age 21-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Over 65Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201342

7881005300025002000150010005000OneYear23ViolationsRescind RequestsSE Totals6194FiveYears25560TenYears652291 357Totals19632870Self-ExclusionViolations andRescind Requestscurrent through31 May 2013. Of the1,963 Ten Year S/E’s,there are 788reported Violations &291 Rescind Requests.Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201343

Month2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 TotalJan 55 47 58 50 56 53 67 28 74 48 0 434Feb 52 45 33 35 48 56 53 80 48 41 0 394Mar 45 35 53 57 63 62 53 44 41 45 0 418Apr 39 39 40 52 40 51 52 56 40 54 2 385May 44 36 44 40 57 59 50 50 38 45 23 383Jun 36 49 64 49 50 32 39 54 37 38 374Jul 32 36 44 51 64 83 45 55 47 38 425Aug 69 56 44 60 74 60 85 40 43 39 462Sep 41 32 36 50 53 67 57 64 47 22 406Oct 49 40 45 45 38 53 41 56 48 34 366Nov 48 37 38 39 40 42 53 32 44 35 325Dec 39 40 34 24 27 40 27 68 41 24 301Total 235 516 518 539 582 627 652 605 610 540 255 5444Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201344

2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 TotalMale 106 257 276 275 279 312 343 332 333 273 125 2805Fem 129 259 242 264 303 315 309 273 277 267 130 2639Total 235 516 518 539 582 627 652 605 610 540 255 5444Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201345

Start SE Total Female% Male% Duration Duration%Arizona~ 2003 2,870 47% 53% 1, 5, 10 9%, 23%, 68%California~ 2007 2,464 23% 77% 1, 5, Life 31%, 22%, 46%Colorado 2010 253 54% 46% 3, 5, 10, Life 7%, 6%, 1%, 85%Delaware 2004 260 51% 49% 1, 5, Life 26%, 22%, 51%Illinois 2002 10,017 46% 54% Lifetime***Indiana 2004 5,783 46% 54% 1, 5, Life 39%, 24%, 37%Iowa~ 2004 6,431 LifetimeKansas 2010 255 42% 58% 2, Life 56%, 44%Maryland~ 2011 244 48% 52% 2, Life 49%, 51%Michigan~ 1997 3,197 38% 62% LifetimeMississippi~ 2003 1,533 55% 45% 5, 10, Life 48%, 8%, 44%Missouri~ 1996 13,810 47% 53% 5, Life 57%, 43%New Jersey~ 2001 1,329 1, 5, Life 20%, 33%, 47%Pennsylvania~ 2006 5,369 43% 57% 1, 5, Life 56%, 20%, 24%Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201346

Asian BlkCauc. Hisp. M.East Native Other UNKArizona~ 8% 5% 65% 15% 4% 2% 1%California~ 40% 8% 22% 13% 5% 0% 11% 1%Colorado 11% 2% 75% 9% 1% 2%DelawareIllinois 9% 17% 68% 4% < 1% 2%IndianaIowa~Kansas 23% 5% 60% 12% < 1% < 1%Maryland~ 7% 20% 69% 1% < 1% 2%Michigan~Mississippi~ 6% 32% 62%Missouri~ 5% 19% 69% 2% 1% 1% 1% 3%New Jersey~Pennsylvania~ 5% 13% 78% 2% 1% 1% 1%Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201347

21-24 25-34 35-44 45-54 55-64 65 + UNKArizona~ 91 478 765 803 541 192California~ 41 629 825 589 304 76Colorado 5 34 65 75 52 16 6DelawareIllinois 659 2840 5381 1137Indiana 103 909 1413 1691 1227 437 3Iowa~Kansas 9 40 82 74 35 15Maryland~ 7 37 50 81 48 21Michigan~Mississippi~ 21 125 235 824 312 16Missouri~New Jersey~Pennsylvania~ 208 836 1265 1436 1093 504Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201348

Start Duration Violations Rscnd.Rqst $ SeizedArizona~ 2003 1, 5, 10 23, 194, 788 6, 60, 291 727,453.66California~ 2007 1, 5, Life 780 61 91,141.43ColoradoDelaware2010 3, 5, 10, Life2004 1, 5, LifeIllinois 2002 Lifetime*** 3,131 1,308,260.06IndianaIowa~2004 1, 5, Life2004 LifetimeKansas 2010 2, Life 25Maryland~ 2011 2, Life 14Michigan~1997 LifetimeMississippi~ 2003 5, 10, Life 988Missouri~New Jersey~1996 5, Life2001 1, 5, LifePennsylvania~ 2006 1, 5, Life 517, 189, 226 1018 352,818.23Larissa T. Pixler NCPG SE Interstate Comparison July 19, 201349

If you have any questions:Larissa T. PixlerOffice of Problem GamblingProgram Administrator602.255.3813Cell: 602.402.4887lpixler@azgaming.govLarissa T. Pixler NCPG SE Interstate Comparison July 19, 201350