New Consultant Training Packet 2011 - Gerri Gurreri

UNIT INFORMATION:Unit Name: Gurreri’s Go-GettersArea: Emerald Go-Give AreaUnit #: AA433 time Pink Cadillac Unit$550,000.00 Dollar Unit#3 Most Improved Unit in PA 2007DIRECTOR INFORMATION:Gerri L Gurreri, Independent Senior Sales DirectorStarted MK Career in September, 1997Debuted As A Director December, 2001Goal to Debut as A National Sales Director 2013Business Address:515 Dogwood DrYork, PA 17406Office 717-252-5000Fax 866-302-9677Intelliverse 866-302-9677Email: ggmarykay@gmail.comWeb address www.gogetterarea.com22

FastFunFactsName: Gerri L GurreriFamily: Husband, MikeFavorite Mary Kay Memory: Picking up my first FREE car!!!!People Would Be Surprised That I: Like to fish .My Best Asset: My determination, honesty, and ability to speak from my heart.To Unwind, I: Shop or Curl up on the couch with Mike and watch movies.When I’m Worried, I: Pray.My Favorite City: Any city by a beachFavorite Vacation Destination: Cruise to anywhere!All-Time Favorite Movie: Inspirational movies such as ‘Facing The Giants & ALL Chick FlicksI Am Currently Reading: John Maxwell’s “21 Irrefutable Laws of Leadership”Best Book I Ever Read: The Bible.My Favorite Meal: Pizza!.I Usually Order: Too much!.My Favorite Time of Day: In the morning when the house is quiet.Hobbies: Decorating our new home /traveling with the family/shoppingI Collect: Nothing—I eliminate clutter.If I Could Sing, I’d Sing Like: Rita SpringerI Am Motivated By: Prizes!My Trademark Cliche/Expression: “”What you think about you bring about.”Best Advice I Ever Got: Only take advice from someone that you would trade places with.Advice I’d Give a New Recruit: Don’t reinvent the wheel, just do what the book says.My Mary Kay Role Model Is: My Sales Director girlfriends.I Describe Our Company As: A tool that builds self-confidence, self-esteem and cash.My Mary Kay Seminar Goal Is: To achieve Triple Star each year.33

Independent Senior Sales Director Gerri L GurreriGerri has been married to Michael for 17 years. They live in York, Pa. She joined Mary Kay in1997 while working as a Loan Officer for a local bank. She left the bank in 1999 to pursueMary Kay full-time and debuted as a Sales Director in 2001. .Gerri has 130+ Beauty Consultants entrusted to her leadership. She has driven 7 FREEMary Kay cars for 12 years and is currently driving a 2010 Pink Cadillac CTS.Gerri’s Unit ranked #2 Most Improved in the state of Pennsylvania in 2010. Her highestcommission for one month has been over $9,882.00 in March 2011.Gerri's career has brought her family a houseful of gifts and prizes including 9 diamondrings. She was able to help her husband retire from corporate America and open his ownbusiness. Because of the freedom and flexibility of owning their own businesses, they havehad the privilege to travel to exciting places around the world.Her highest honors have been: 2002 #9 Queen’s Court of Recruiting Pearl Seminar,Queen’s Court of Personal Sales 7 Times, $450,000.00 Unit Club and $300,000.00 UnitClub, Fabulous 50’s, Gold Medal Winner, and Star Consultant for 52 consecutive quarters.The question that Gerri would have loved to ask Mary Kay Ash before her passing was ...….“How can I ever thank you for helping me find the gifts that were inside of me? MaryKay’s response would have been “Pass it on.”GERRI’S MISSION:To help other women reach their full potential through a Mary Kay career. To make adifference in the lives of women externally, internally, and eternally.OUR VISION:To provide extraordinary products with exceptional service,while elevating women to excellence, allowing them the freedom to design their life.44

Let’s Get Ready for Flight...Preparing yourself for your Mary Kay business is a lot like a pilot preparing for flight. They usemany detailed CHECKLISTS. This is done in order toensure a safe flight.Success in your Mary Kay Business is very similar. This workbook has been designed to help youprepare for your take off, flight and landing.Checklists include: Checklist #1...While You Are Waiting For your Starter Kit to Arrive Checklist #2...Preparing your Home Office Checklist #3...When Your Starter Kit Arrives Checklist #4...When Your Inventory Arrives Checklist #5...Before and After Your Business Debut Checklist #6...Before Your First Party or Facial Checklist #7...After Your First Product Sale, Facial and/or PartyEnjoy the journey!Your Senior Sales Director,ZxÜÜ| ZâÜÜxÜ|55

While You Are Waiting For your Starter Kit to Arrive... Create your Contact ListThis is a list of 75+ people you know. (Who would you invite to a big wedding? 300 invitations is average for a churchwedding) Don’t prejudge. You will invite these women to be your first practice faces for your Power Start. Put their namesin Section 2 of your 3 Ring Binder. Listen to your ’Inventory Options’ CD, make your inventory decision. Discuss your first order with your Sales Director.Hundreds of dollars of FREE products are only available with YOUR FIRST ORDER. Financing Options available with instantapproval : MK Connections Card~www.marykayintouch.com or US Bank: 502-964964-1873 Set a Date for your Business Debut/Grand Opening with your Recruiter or Director once an Inventory decision is made largeenough for displays and product to sell ($1800-$3600) $3600) Invitations & checklist can be found on www.gogetterarea.comunder “New Consultant Section”, Username:gogetters, password:dream) OR Book 8 to hold 5 classes in your first 2-32weeks. Call your Top 20 favorite people from your Contact List who are sharp, fun, and friendly in your first 7 days. They do nothave to be local, can be anywhere in the US! Call them using the “P3 Practice Script “ (script can be found onwww.gogetterarea.com under “New Consultant Section”, Username:gogetters, password:dream) (Prize Voucher) Be a “7 Day Wonder” by selling 25 items in your first 7 days (using the enclosed Look Book) (Prize Voucher) Make a reservation with your Director for your New Consultant Training. (Prize Voucher) Attend your weekly meeting. . Bring 2-323 of your most supportive friend’s/family to your weekly meeting for specialrecognition.(Prize Voucher) Create your FREE Pink Business Plan! www.thepinkplan.com Open a separate personal Personal Checking Account and Debit Card for your Mary Kay Business. Purchase a 3 Ring Binder.Section 1 — Master To-DoDo-List each weekSection 2 — Prospective customers, hostesses and team membersSection 3 — Notes from training and meetings Check out the Mary Kay InTouch® Web site at www.marykayintouch.com to register for the following limited-time offers: 50% off a Mary Kay Personal Web Site with Shopping FREE OFFER...15 FREE Customer Brochure Mailings (this is very important. It is the beginning of your customer list) 50 Free Temporary Business cards Complete your Signature Look Questionnaire online prior to placing your first qualifying product order foradditional FREE Products. FREE OFFER….over $600 in FREE Mary Kay Products available with your first inventory order. MK CONNECTIONS: FREE OFFER...when you order your Mary Kay Business Kit from MK Connections (BusinessCards, Products Labels, etc.) MK CONNECTIONS can be found at www.marykayintouch.com MK CONNECTIONS: Order your MK Beauty Coat for your uniform. (Sizes run a little large) Establish primary forms of Mary Kay Communication (Prize Voucher) Email Address (Send your Director an email to ensure you are on her distribution) Intelliverse Service (this is a critical part of your on-going training) Visit http://mk.intelliverse.com or call 1-800-327-8898 to sign up Email your Director with your assigned number to begin receiving training.

New Consultant Checklist #2Preparing your Home Office... Create a separate workspace for your business. This could be a separate room, or a corner of a room inyour home. THIS IS VERY IMPORTANT. A neat and organized workspace contributes greatly to a happyand healthy business owner. Desk Computer with Printer High Speed Internet if available in your area, otherwise use the fastest bandwidth available. Shelving for your inventory. (Book shelves, hutch, small linen closet with lots of shelves, etc.) Instead of file folders for your papers and brochures, try a paper organizer on or near your desk. Cell or home phone with large minute or unlimited plans. Also, back-up service in case you lose or damageyour cell phone. Optional: Some consultants create a BRAIN BOOK that holds papers that they want to keep with them at all times. This wouldbe a 3-ring binder with sheet protectors and pocket holders. This would also hold your spiral notebook.New Consultant Checklist #3When Your Starter Kit Arrives... Order your initial inventory store if you haven’t already. Complete Prize VoucherIN YOUR STARTER KIT… Find 1st Steps Brochure. Double check Starter Kit contents list. Put the dates of all Mary Kay trainings and Success Meetings in your Mary Kay Datebookfor the next 3 months. Begin carrying your ON THE GO TOTE everywhere you go. Put your Look Books, samplesand Business Cards inside. Set a goal to sell 25 items from the Look Book in 7 days.Complete Prize Voucher Check out the Star Consultant Prize Brochure that is in your Applause Magazine. Yourproduct orders this quarter will help you earn those gifts. Watch Skin Care Class DVD, ‘Making the Connection’ DVD and listen to ‘Success Stories’ CD Begin Business Basics Workbook Try all the Products in the Roll-up Bag. (See list in the Beauty Book insert) Complete PrizeVoucher7

New Consultant Checklist #4After Your Inventory Arrives... Read a chapter a day from Mary Kay’s Autobiography. (Came as a free gift with yourfirst order) Label your inventory with your product labels, esp. skin care and skin supplements.(Order the labels with the business kit from MK Connections.) I do NOT recommendputting labels on products that would be defaced by a label such as lipstick tubes, mostcolor cosmetics and fragrances. Use your name and address stamp to stamp all Look Books, Beauty Books and teambuilding materials. If you have extra funds, consider the following inventory cases from MK Connections:Rolling Tote(for starter kit and class supplies)Wheeled Cosmetic Carrier(for carrying inventory to classes)Color Slip-on Case(for carrying inventory to classes) A fishing tackle box (from Bass Pro, Wal-Mart or other fishing supply store) is perfect for eyeshadows, blushes etc. Also good for samples. Take your product items with you to the store to checkfitting. Organize and store s inventory both on office shelving and in carriers that you are taking to yourappointments. Product can safely be carried in your car trunk except in times of extreme heat orcold. Discuss with your recruiter or director how much of each item to take to your appointments.8

New Consultant Checklist #5Before your Business Debut... Follow the 2 page detailed check list in this workbook. Prize VoucherAfter your Business Debut...“If attitude determines 97% of a person’s success, then Follow-up is the remaining 3%.” NSD Linda Toupin“ A party worth booking is worth coaching.” Mary Kay Ash Ideally it is BEST to facial a hostess a few days or a week prior to her party (either at the Tuesday Success Event or in herhome, especially if she has never had a facial or isn’t currently using MK products. This helps you know what product shewants to earn and what gift she will choose for her PERFECT HOSTESS GIFT. ($200 Sales/2 Bookings and she joins you at aSuccess Event)Preliminary Coaching:Some coaching will be given verbally during the debut, however you will want to follow-up with each guest24-48 hours after your debut to:(Refer to her in all conversations as ‘YOUR BUSINESS PARTNER’) Review the guest list she gave you during the debut. Encourage her to invite 10 per party. If she gives you30 names, that is 3 separate parties. When she invites 10, an average of 3-6 will attend. Explain the hostess program to her again. Figure the amount she will want to sell in order to earn her wishlist products for free. (Take the dollar amount and multiply by 5. That equals 20%) Give her 5 order forms and ask her to take orders from 5 people who cannot attend her party. Coach her on refreshments. Keep it simple or if she loves to entertain let her be extravagant. Send her a thank-you note in advance appreciating her for helping you in your business. Talk with her as if she is already one of YOUR TOP HOSTESSES preparing her to be honored in your unit’squarterly hostess program. Invite your Hostess to your Success Event prior to her party for her “Perfect Hostess” credit.For our ‘tech savvy consultants’ whose hostesses are all about the internet and social networking:• www.marykayintouch.com• Click on Education (at top of page)• Click on Hostess Program• Click on Before the Party• Checkout the Beaute-Vite and creating the Hostess’s very own Party Webpage!!9

New Consultant Checklist #6Before your First Party or Facial... Travel with your recruiter and/or director to view one or more of her parties. Practice your flip chart by rehearsing in front of a mirror. (You might review your skin careclass DVD again.)Keep in mind that you will, over the next few weeks, ‘rework the words’ on your flipchart, personalizing it andmaking it your own. You want your presentation to be professional ,however, at the same time fun and areflection of your personality. If you ‘fly by the seat of your pants’ and do not follow the flipchart you may stillhave a successful class, however you just convinced the girl at the table who does not have your personalitythat she cannot do this. By using a flipchart (even one you have rewritten) your skill then becomestransferrable to your future recruits. Practice setting up your table display and trays. “You never get a 2nd chance to make a firstimpression. When a guest walks in to your party she should go “WOW!” when she sees howprofessional and pretty your table looks.” NSD Linda Toupin Color coordinated placemats or tablecloth or both (Black is GREAT!) Dark colored wash cloths are preferred over facial clothsWant to win a guest over? Allow her to lay her head back in her seat, drape a slightly hotwash cloth over her face just before she removes the cleanser. Trust me she will love youand your products. Filled Roll-up Bag for display and close Acrylic Caddy with products you are sampling PERFECT HOSTESS GIFTS in center of table (Gifts of your choosing)$200 in sales, 2 Bookings and Hostess joins you at your Success Event Individual Goodie Bags for each guest should include: Look Card, disposable mascara, eyeand lip applicators, 2 cotton balls, candy.Each person also gets a Washcloth, headband, mirror with tray, and Profile Card) Thank-you gift for hostess in beautiful MK paper gift bag with tissue ($1.00-$2.50 item) Hostess uses lighted make-up mirror/brush set and gets apersonalized Look from www.marykayintouch.com1010

New Consultant Checklist #6After First Product Sale, Facial and/or Party...By entering each customer in the myCustomers business tool at www.marykayintouch.com you arepopulating a database for future use in customer-related applications.This step is very, very important.1. Enter each customer’s profile into myCustomers at www.marykayintouch.com. Click on Business Tools (top of home page) Click on myCustomers Click on ADD a Customer2. Enter each customer’s sales ticket into myCustomers at www.marykayintouch.com Click on Business Tools (top of home page) Click on myCustomers Click on Customer Orders3. Submit your WEEKLY ACCOMPLISHMENT SHEET online at www.marykayintouch.com. Your MKbusiness week ends on Saturday night at midnight. Click on Business Tools (top of home page) Click on Weekly Accomplishments Click on Enter Weekly Accomplishments4. Record your IPAs earned. At the close of each day enter the number of IPAs you have earned onyour monthly IPA chart. (IPA chart is in the back of your New Consultant Workbook.) This will beturned in each week to your director. You will be given MK fun money (MK Bucks) for each IPAearned. MK Bucks can be used for gifts throughout the year. PLEASE NOTE: WeeklyAccomplishment Sheet must accompany the IPA sheet to receive MK Bucks each week.5. Record Information on your Focus Card. After each facial and class is booked, enter the names onyour Focus Card. (A Focus Card is in the back of your New Consultant Workbook.) The Focus Cardprovides you with a check list that helps you work the appointment full-circle. Your director and recruiter are always excited to hear about your sales, facials and parties.You can easily talk to your director 24/7 by calling your Intelliverse number, finding a11message from her and pressing ‘a’. That will allow you to leave her a message at any hour ofthe day or night.

BUSINESS DEBUT CHECKLISTChecklist to ensure you have a successful debut of your brand new Mary Kay business!Purpose of the Business Debut:1. To debut your Mary Kay store of products.2. To show your family and friends you starting a BUSINESS and will have the product to service them.3. To debut yourself as a Professional Mary Kay consultant.4. To book your first 60-90 faces._____ Schedule your business debut within your first 2 – 3 weeks of business. However, if this is notpossible, then scheduling a business debut later is better than not scheduling one at all. You willalso want to plan to have your inventory in stock before your business debut._____ Hold your business debut in your home preferably because it is a warmer environment.Church fellowship halls, civic halls, apartment club houses or a friend’s home will be fine. Delegatethe task of cleaning your home so your time may be spent on the telephone with your prospectiveguests and customers._____ Invite all the people on your “Contact List”. This should be a minimum of 75-100 people.(Yourgoal is to have 15 to attend. Proper follow-up is KEY!)_____ Send out a minimum of 75 –100 Business Debut Invitations. Sending postcards alone will not beeffective. After you have mailed your invitations, plan to call each guest personally and invite them24–48 hours before your event. (Business Debut invitations are found on www.gogetterarea.com. Print oncardstock or send to a printer)_____ FOLLOW UP! FOLLOW UP! FOLLOW UP! Call or TEXT each guest on your “Contact List”.Keep in mind that your friends and family are not coming to hear your director or recruiter, they are comingto help you! Your attendance will be in direct proportion to the number of guests that you personally speakwith 24 hours prior to the event.Remember, if they cannot come to your business debut, you’ll want to eitherschedule an appointment with them and/or invite them to the next unit event. PLEASE LET YOUR FAMILY/FRIENDS KNOW THIS IS NOT A CHILD’S EVENT.Submit your confirmed RSVP list to your Recruiter/Director 5 days prior to your Debut (Names AND Ph.)Checklist for the day of the event:_____ Provide simple refreshments. You’ll want to delegate the hosting to someone special in yourfamily or a close friend in order that you may be focused on helping your guests to scheduleappointments and learn more about your Mary Kay business!_____ Decorate a pretty Poster board with 30 lines to book your Power Start. Include pictures of yourfamily goals on the poster board ._____ Mark your datebook with everything that you have going on in your life. Then mark the times anddates that you have dedicated to your Mary Kay business. Indicate in your datebook your 4 POWER STARTWEEKS. (30 Faces in 30 Days)———— Print out Tic Tac Toe referral sheets for each guest on (print same documentfront and back) www.gogetterarea.com.

______ Have the following supplies available:______ pens and profile cards on hand for each guest to complete as they arrive.______ a money bag with $20 in change. (1 – $5, 10 – $1 and $5 in coins)______ Beauty Books stamped with contact information.______ sales tickets______ calculator_____ Have a product display table set up PRIOR to your Director/Recruiter arriving. You will alsoneed the following for each guest: Customer Profile Card, Pen, Tic TacToe**, and Create A Roll Up Bag SetSheet***. Have 2-3 door prizes gift-wrapped (use MK Compacts). Your Director/Recruiterwill arrive approximately 1/2 hour before the program. (**FOUND ON WWW.GOGETTERAREA.COM)User Name: gogetters, Password: dream > scroll down to the “What’s Next” section at the bottom of the page andselect the Success Meeting tab > open the document “What to Bring For Each Guest”;***Training Center>SCC>Build a Bag)_____Image is KEY! Please wear professional dress (Skirted Business Suit or Dress, pantyhose, andpumps/heels. Also, please select a color look to wear from your Starter Kit Supplies or from your personalMary Color colors. Suggestions can be found on www.marykayintouch.______ Relax and have fun with your guests. Your focus should be to schedule your 10-20skin care classes for your power start. Let your recruiter/director fill orders and talk to peopleabout the business opportunity.______ Have at least 10 *Hostess packets prepared to give out to your 1st 10 hostesses.*Hostess packet CONTENTS FOUND ON :WWW.GOGETTERAREA.COM > Training Center>ThePerfect Class > Coach It> Hostess Packet. PLEASE NOTE: You may also purchase them from the Success Shopat Tuesday Success Event for $5.00 eachWHAT YOU CAN EXPECT DURINGTHE PROGRAM:All the guests will introduce themselves, tell how long they haveknown you and their relationship to you, a bit about their family, work,hobbies and what their experience with Mary Kay has been, if any.Your Director or Recruiter will explain the purpose of the event: Youwill be affirmed in your business by your guests. Your goals will beshared and your guests will know that you will be asking them to helpyou by having a complimentary facial or class.The recruiter/director will share their “I” story and their relationshipwith you.Mary Kay Cosmetics will be introduced as the #1 selling brand ofSkin Care and Color Cosmetics in the Nation!This is a brief demonstration/show and tell type event where theyget to try a few of our best selling products. There will NOT be makeoversROLL-UP BAG SET UPPOCKET 1Ultimate Miracle Set: TW Cleanser, Moisturizer,Day and Night Solution, Foundation,Firming Eye Cream, Microdermabrasion,Vitamin C SerumPOCKET 2Eye Revitalizer, Facial Highlighting Pen, EyePrimer, Oil-Free Eye Make-Up RemoverPOCKET 3Filled CompactPOCKET 4Timewise Body Care Set: Toning Lotion andHand and Decolette Cream2At the close guests will have an opportunity to make a purchase, schedule a facial (and or class) and schedule aPearls of Sharing Appointment.

In addition to the obvious,Your immediate family, in-laws, cousins, neighbors,friends and work associates, what about the person…...from your old job...from school or college...you know from your favoritesport or hobby...from your child’s activity...from your church...from community activities...from whom you rent...to whom you sold a house...that you met through your husband/significantother...who checks you out at thegrocery...who helps you at the cleaners...that you met on vacation...who checked you in at yourlast hotel...who gives your child lessons...who cuts your hair...who fills your prescription...who leads the PTA?...Girl/Boy Scouts?...who works the desk at thehealth club?...who booked your lastvacation?...who sells baskets? candles?...who bought a house last onyour street?...who is your bank teller?...who is your florist?...who was your nurse at theoffice/hospital?...who was your maid of honor?...who is your cleaning lady?...who you met in the grocery/bank line?...who was the bride you saw inthe newspaper?...who is your child’s/your friend’schild’s teacher...who is the secretary at yourwork/school...who sells you your clothes?...who sells you your shoes?...who sold you your glasses?...who is the wait staff at yourfavorite restaurant?...who you met at your lastbusiness luncheon?...who helped you at the lastjewelry store you were in?...who helped with your last decoratingpurchases?...the last salesperson to give greatservice?...who did I miss?Add your own!314

______ Have the following supplies available:______ pens and profile cards on hand for each guest to complete as they arrive.______ a money bag with $20 in change. (1 – $5, 10 – $1 and $5 in coins)______ Beauty Books stamped with contact information.______ sales tickets______ calculator_____ Have a product display table set up PRIOR to your Director/Recruiter arriving. You will alsoneed the following for each guest: Customer Profile Card, Pen, Tic TacToe**, and Create A Roll Up Bag SetSheet***. Have 2-3 door prizes gift-wrapped (use MK Compacts). Your Director/Recruiterwill arrive approximately 1/2 hour before the program. (**FOUND ON WWW.GOGETTERAREA.COM)User Name: gogetters, Password: dream > scroll down to the ―What’s Next‖ section at the bottom of the page andselect the Success Meeting tab > open the document ―What to Bring For Each Guest‖;***Training Center>SCC>Build a Bag)_____Image is KEY! Please wear professional dress (Skirted Business Suit or Dress, pantyhose, andpumps/heels. Also, please select a color look to wear from your Starter Kit Supplies or from your personalMary Color colors. Suggestions can be found on www.marykayintouch.______ Relax and have fun with your guests. Your focus should be to schedule your 10-20skin care classes for your power start. Let your recruiter/director fill orders and talk to peopleabout the business opportunity.______ Have at least 10 *Hostess packets prepared to give out to your 1st 10 hostesses.*Hostess packet CONTENTS FOUND ON :WWW.GOGETTERAREA.COM > The Perfect Class >Coach It> Hostess Packet. PLEASE NOTE: You may also purchase them from the Success Shop at TuesdaySuccess Event for $5.00 eachWHAT YOU CAN EXPECT DURINGTHE PROGRAM:All the guests will introduce themselves, tell how long they haveknown you and their relationship to you, a bit about their family, work,hobbies and what their experience with Mary Kay has been, if any.Your Director or Recruiter will explain the purpose of the event: Youwill be affirmed in your business by your guests. Your goals will beshared and your guests will know that you will be asking them to helpyou by having a complimentary facial or class.The recruiter/director will share their ―I‖ story and their relationshipwith you.Mary Kay Cosmetics will be introduced as the #1 selling brand ofSkin Care and Color Cosmetics in the Nation!This is a brief demonstration/show and tell type event where theyget to try a few of our best selling products. There will NOT be makeoversROLL-UP BAG SET UPPOCKET 1Ultimate Miracle Set: TW Cleanser, Moisturizer,Day and Night Solution, Foundation,Firming Eye Cream, Microdermabrasion,Vitamin C SerumPOCKET 2Eye Revitalizer, Facial Highlighting Pen, EyePrimer, Oil-Free Eye Make-Up RemoverPOCKET 3Filled CompactPOCKET 4Timewise Body Care Set: Toning Lotion andHand and Decolette Cream2At the close guests will have an opportunity to make a purchase, schedule a facial (and or class) and schedule aPearls of Sharing Appointment.

In addition to the obvious,Your immediate family, in-laws, cousins, neighbors,friends and work associates, what about the person…...from your old job...from school or college...you know from your favoritesport or hobby...from your child’s activity...from your church...from community activities...from whom you rent...to whom you sold a house...that you met through your husband/significantother...who checks you out at thegrocery...who helps you at the cleaners...that you met on vacation...who checked you in at yourlast hotel...who gives your child lessons...who cuts your hair...who fills your prescription...who leads the PTA?...Girl/Boy Scouts?...who works the desk at thehealth club?...who booked your lastvacation?...who sells baskets? candles?...who bought a house last onyour street?...who is your bank teller?...who is your florist?...who was your nurse at theoffice/hospital?...who was your maid of honor?...who is your cleaning lady?...who you met in the grocery/bank line?...who was the bride you saw inthe newspaper?...who is your child’s/your friend’schild’s teacher...who is the secretary at yourwork/school...who sells you your clothes?...who sells you your shoes?...who sold you your glasses?...who is the wait staff at yourfavorite restaurant?...who you met at your lastbusiness luncheon?...who helped you at the lastjewelry store you were in?...who helped with your last decoratingpurchases?...the last salesperson to give greatservice?...who did I miss?Add your own!314

MARY KAY NewConsultant Trainingfour Specialized Training Sessions Designed to help NewConsultants Learn the Basic Essentials of a Mary Kay Business...Setting You Up for Success!Date:_________________Mary Kay Image/Attitude, Business Debut, How to a “perfect” Skin CareClass, Goal Setting, & Career Path choices.Systems For success!Date ____________Working Full Circle, a Tracked Number Grows, Driving FREE!Welcome to the Show!Date: _________________A live skin care class taught at the Training Center, conducted by aDirector. As part of the “class” requirements, you get to participate as aguest in the class and receive a makeover.Pearls of Sharing (If you are not local, this will be doneby 3 way phone call)Date ____________Five live Sharing Appointments with your friends/family that cover theMary Kay Company Facts and Avenues of Income. This will be done viaa 3 way call, at the Training Center or by appointment (available apptsare listed on www.marykayintouch.com).Continuing Education~EVERY Tuesday (If you are notlocal, training night may be other than Tuesday)This class is open to all consultants. Topics to include Booking, Selling,Team Building, Developing Customers for Life, Time/Office/MoneyManagement, Tracking, generating a consistent income, etc...IMPORTANT~SAVE THE DATES!___________________________________________________________________________1515

Dress for Success…What to wear to all Mary Kay Appointments and Success EventsOur Company Founder, Mary Kay Ash asked two things of us…(1) never break the Basic Skin Care Set, and (2) wear a skirt ordress to all Mary Kay Appointments and Events.Mary Kay ConsultantDress or Business Suit, black or neutral hose, and closed toed shoes.Mary Kay logo pin.Mary Kay Senior ConsultantSame attire as MK Consultant with MK Senior ConsultantEnhancer.Star RecruiterBlack skirt, white blouse, RED Jacket w/ MK Star RecruiterEnhancer, black or neutral hose, and black closed toed shoes.Team LeaderSame attire as Star Recruiter except Team Leader Enhancer is worn.Grand AchieverSame attire as Team Leader or Future Sales Director withGrand Achiever Pin.Future Sales Director/DIQBlack skirt, BLACK blouse (DIQ only), RED Jacket with Future SalesDirector Enhancer and scarf, black or neutral hose, and blackclosed toed shoes.What are Your Mary Kay PinsSaying about You?Your Mary Kay Pins are arepresentation of your incredibleaccomplishments in your businessand should be worn with pride.However, be careful not to overdueit. Too many pins adorning yourlapel can look cluttered anddistasteful. A good rule of thumb isno more than 3 pins including yourMary Kay Logo Pin. Your Ladder ofSuccess Pin and Power Start Pin arealways great choices.Taking pride in your appearance and theway your starter kit and mirrors look is all apart of Business Etiquette. You cannotexpect to sell the product if you do notwear the product. Also, think about this:Which product would you be more likelyto purchase-Clean or Dusty? Having aclean and neat automobile personifiespride and self assurance in your business16and what Mary Kay stands for.16

Communication ToolsCommunication determines the healthiness of all relationships.I take my role as mentor and encourager very seriously, and workclosely with the Consultants who are “in my face!” I want to be sureyou’re aware of all the great ways for us to stay in touch, so you canalways get the training and support you need to head straight to theTOP!Four Primary Communication Tools you will need tohave in place for your Mary Kay Business... Intelliverse (voice com) Communication NetworkA voice communication system that serves several purposes. It saves time,eliminates phone tag, and allows you to receive training messages from TopMary Kay Sales Directors and National Sales Directors across the country.Cost: FIRST 30 DAYS ARE FREE! After 30 day Free trial, $14.95 per month.One Time Set Up Fee: $15.00To sign up and receive your Intelliverse (voice com) Number:Call 800-327-8898 or visit www.mk.intelliverse.comEmail Gerri with your Intelliverse Number to begin receiving training. Email AddressYou will need a working email address that is checked daily. This form ofcommunication is used to send written training and informational messagesincluding schedules and announcements you need to know. If you are NOTreceiving emails from Gerri, please send her an email atgurrerikay@aol.com to be added to her list. Mary Kay Intouch WebsiteThe Intouch website IS your connection to the company. You will use this site fortraining, retrieving necessary company information, and online ordering of MaryKay products for retailing to your customers.To log on:Visit www. marykayintouch.com. Enter your Consultant number and password Unit WebsiteAll Unit related information is posted on this site. This site has been created andmaintained for YOU!!! It is packed full of selling and recruiting ideas, UnitSchedule of Events, and special contest information.Site URL:Visit www.gogetterarea.com17

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Weekly Accomplishment SheetsAnd I.P.A. ChartsOne of THE most important forms of Communication each week withyour Director is your Weekly Accomplishment Sheet and IPA chart. Besure to turn in your Weekly Accomplishment Sheet EACH WEEK! This ishow I track your success in sales, and give you guidance in areas thatmay be challenging you. A “Weekly Accomplishment Sheet” hasbeen sent to you in this welcome packet for your records.You’ll want to focus on the ”Income Producing Activities” each weekto make the most profit! You’ll receive “Mary Kay Bucks” (play money)for each IPA. Use them to shop for fun prizes throughout the SeminarYear! Your first $100 in Mary Kay Bucks has been included with yourpacket.SUBMIT YOUR ACCOMPLISHMENT SHEETTO ME WEEKLY IN ONE OF THE FOLLOWINGWAYS:~ ONLINE at www.marykayintouch.com~ Fax to us at 1-866-302-9677~or mail to 515 Dogwood Dr, York, PA 17406.SAMPLEMary Kay Bucks!!!Presented to:New ConsultantIn the Amount of: $ 100Memo:Welcome Expires July 2008Welcome1919

NAME:DIRECTOR:PHONE:MONTH:P3/ POWER PLAYER TRACKINGGerri GurreriWHICH DID YOU ACHIEVE THIS MONTH?GOLD _____ SILVER _____ BRONZE _____PERSONAL SALES: WHOLESALE RETAILPERSONAL RECRUITS: QUALIFIED NOT QUALIFIED1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.NAMEGOLD POWERINTERVIEWSPHONE$800 Personal Wholesale40 faces/ min. or 10 "separate" parties1 new pers. Q or 2 new recruits$1600 retail sales15 interviewsSILVER POWERInterest1­10Follow­UP/AnswerComplete 5 of the 5to earn Dinner for you &your spouse at yourDirector’s homeOR$20,000 MK Bucks!! *$600 Personal WholesaleComplete 4 of the 5to earn Diva Jewelry *30 faces/ min. or 5 "separate" partiesOR 1 new pers. Q or 2 new recruits$10,000 MK Bucks!! $1200 retail sales 10 interviews *these items must be completedBRONZE POWER$400 Personal Wholesale15 faces/ min. or 3 "separate" parties1 new personal recruit$800 retail sales5 interviewsComplete 3 of the 5to earn Diva EarringsOR$5,000 MK Bucks!!Keep track of your activity throughout the month:1. each week, submit an updated copy of the form to your Director to showyour progress2. at the end of the month, submit the completed form1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.29.30.31.32.33.34.35.36.37.38.39.40.NAMEFACES/SELLING APPOINTMENTSTOTAL FACES FORFACE RACEDATECLASS/FACIAL$SOLD BOOK POSEMAIL TO gg@gogetterarea.comOR FAX TO 866­302­9677Calculate your averages for the Month‐ Face Avg $_______ Class Avg $_______ Booking Avg_______ POS Avg_______

IPA TRACKERNAME: DIRECTOR: Gerri Gurreri WEEK ENDING:GoalsCAREER: ___ move up ____ maintain SALES:_______________ take home pay_______FACES: ___ Power Start (30 faces) ____ Perfect Start (15 faces)1. The IPA tracker is designed to track your activity EACH week.2. Submit the completed form with your P3 Power Player Tracker AND Weekly Accomplishment Sheeteach Monday to be awarded your MK Bucks (no W.A.S. = No Bucks)Income Producing Activities (IPA)Accountability(submit WPS, WAS, and P3/IPA Tracker byMonday @ 9am)*1 IPA maximum*1 IPA per activity unless indicated otherwiseSUN MON TUES WED THURS FRI SATEvent Attendance(Success Meeting, Business Debut, Training,..)*add'l IPA per guestCommunication(weekly phone call with Director)Interview("yes", "no" or next step)*2 IPAs maximumNew Team Member*5 IPAs per memberCalls: face­to­face or phone (live call)(Sales, Booking and Recruiting)*1 IPA per 3 callsQuaified Class($200+ sales and 3 quests)Facial($75 sale minimum)NEW Basic Set Sold(cleanser and moisturizer)Retail Sales*1 IPA per $100 soldNEW Customer(with any purchase amount)*3 IPAs per class($100 MK Bucks earned for every IPA) TOTAL IPAs FOR THE WEEKEMAIL TO gg@gogetterarea.com OR FAX TO 866­302­9677

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Begin Winning Now!!! New Consultant Prizes...Get your Business off to a Super Star Start and Win these Prizes.Cut out and turn in each Coupon to your Director to claim your prize!!!Mary Kay Money BagName__________________1. Created my Contact List with 75+ names. Be sure to “Star” those that youwould like to share the company facts with(Attach a copy to this voucher.)2. Placed my Initial Inventory Order with Gerri: $_________Wholesale3. Set the Date for my Business Debut/1st Skin Care Class. Date_ ______Complete all 3 to win!I have booked my first 8 practice appointments!!EARN YOUR CHOICE OF A JEWELED CALCULATOR OR DIVAEARRINGS WHEN YOU BOOK YOUR 1ST 8 PRACTICE APPOINTMENTS!Coupon #1NameDate Appointment is Booked on:1. _____________________________________________________________________2. _____________________________________________________________________3. _____________________________________________________________________4. _____________________________________________________________________5. _____________________________________________________________________6. _____________________________________________________________________7. _____________________________________________________________________8. _____________________________________________________________________ Coupon #2Name___________________Power Partners =Red Jacket!!!!I have found my First THREE Power Partnerin my first 7 days!!! Choose from a Diva purseOR Target Gift Card!!_Her Name:1._________________________ Her W/S Order:$____Her Name 2._________________________ Her W/S Order:$____Her Name 3._________________________ Her W/S Order:$____Name__________________ Prize Choice:_________________________21

7 Day Wonder!!Name__________________Ring Size____Earn your Pink Ice Ring when you sell 25 items in your 1st 7 days!___ I sold 25 items in 7 days creating sales of $300 plus. My list of items sold is attachedMy 7 Day Sales Date from _____ to ______Coupon #3I am Set Up for Success!!Name___________________I have: Ordered my Beauty Coat from MK Connections Purchased my half price Personal Website from www.marykayintouch.com Purchased my Business Card Kit from MK ConnectionsCOMPLETE ALL THREE TO RECEIVE YOUR CHOICE OFA TRAINING CD SET OR $1,000 MK BUCKSCoupon #4My Prize choice is: _____________________________________Communication is KEY!Name__________________1. I have started my Communication Card with my Director(Card FOUND ON WWW.GOGETTERAREA.COM)Monday- Date ______________ Friday- Date _______________2. I have set Up my Intelliverse Account. My number is ______________(Register at www.mk.intelliverse.com)Win $1,000 MK Bucks for completing your 1st week of your Communication!Coupon #5Pink Ice NecklaceName___________________Earn your Pink Ice Necklace from your Sales Director whenyou have 10 Adults (not currently a customer of another consultant) 2present at your Business Debut/Grand Opening.Coupon #6 22

Power Start Pin!!Name___________________Win your Power Start Pin when you complete 30 faces in 30 days and place your Qualified order of$600+._____ I completed my Power Start by completing 30 faces in 30 days._____ My Qualified Order of $___________ was placed on ___________.My Power Start Datesfrom_________ to ___________.Coupon #7Power Start Plus Pin!!Name___________________Win your Power Start PLUS Pin when you complete 30 faces in 30 days and place your Qualified orderof $600+, and add your first Team Member during the same 30 day period._____ I completed my Power Start by completing 30 faces in 30 days._____ My Qualified Order of $___________ was placed on ___________._____ My New Team Member is __________________________________.My Power Start Datesfrom_________ to ___________.Coupon #8Create Your Dream BookName___________________Create a Dream Book with your family & earn $1,000 MK BucksIn Mary Kay, we talk a lot about dreams because that’s how Mary Kay started this Company...with a dream.You’ll want to develop dreams for every area of your life, because your Mary Kay business can help makethem become reality. Close your eyes for a minute and let yourself dream. What would you like to have?What would you like to do? Who would you like to be? What would you like to share with others?3_____I completed my Dream Book with my familyCoupon # 9

24Coupon # 9Name__________________Pearls of Sharing Earrings!!!_Name___________________I have observed my FIRST 5 PracticeInterviews with my Director. Theirnames are listed here.Attach Completed Evaluation Sheetsto this Coupon!!!Names of 5 ProspectsDecisionWho Participated in Interview Date Yes/No/Maybe1.2.3.4.5.Coupon #7Coupon #10_I have observed mySECOND 5 PracticeInterviews (total of 10) withmy Director. Their names arelisted here.Attach Completed EvaluationSheets to this Coupon!!!My Power Start Datesfrom_________ to ___________.24Pearls of Sharing Bracelet!!!Name__________________Names of 5 ProspectsDecisionWho Participated in Interview Date Yes/No/Maybe6.7.8.9.10.Pearls of Sharing NecklaceCoupon #8_23Coupon #11Name___________________I have signed my First Team Member!!!Her Name:___________________________She placed her initial wholesale order of $ ___________ on ______4Coupon #12

Red Jacket!!!!Name__________________I have signed my First THREE Team Membersin my first 7 days!!! Choose from a Diva purseOR Target Gift Card!!_Her Name:1._________________________ Her W/S Order:$____Her Name 2._________________________ Her W/S Order:$____Her Name 3._________________________ Her W/S Order:$____Coupon #13I’ve set up & tried all the products in the Rollup Bag!!Name___________________You’ll want to do everything you can to develop your product knowledge. The more you knowabout the products, the more information you will have to share with customers about thebenefits of Mary Kay products.For $500 MK Bucks…___ I have set up my Roll Up Bag for my Skin Care Class as it is listed on the Grand OpeningChecklistI have tried all of the products in the Complete Beauty Essentials Rollup Bag.Coupon #14Earn DIVA Jewelry for having 5 Guest’s at Tuesday night’s Success EventName___________________I brought a guest to my Success Event 5 Weeks in a row !!!!Name:___________________________ Success Event Date______Name:___________________________ Success Event Date______ Coupon #14Name:___________________________ Success Event Date______Name:___________________________ Success Event Date______Name:___________________________ Success Event Date______5Coupon #1525

Consistency Club Diva Ring!Name___________________Pick a ring of your choice when you attend 13 SuccessEvent’s in a row!!!!Success Event Date______Success Event Date______Success Event Date______Success Event Date______Success Event Date______ Success Event Date______Success Event Date______ Success Event Date______Success Event Date______ Success Event Date______Success Event Date______ Success Event Date______Coupon #16Special Graduation GiftName___________________Earn your Special Graduation Gift from your Sales Director uponCompletion of New Consultant Training.Training ClassDates_____#1 Setting You up for SUCCESS!!__________#2 Systems for your Success__________#3 Working Full Circle__________#4 Welcome To The Show (guest required)_____Coupon #17Congratulations!!!Turn in your Prize Vouchers to your Directoras you complete them.626