NRTRDE: - Syniverse Technologies

2Inside SYNERGYE X E C U T I V E C O R N E R6334581112Cover StoryNRTRDE & fraud managementRegional UpdateWhat’s happening withSyniverse globallyEmployee SpotlightMeet Daniel CoheurSyniverse FocusProduct ManagementNumber PortabilityUpdateSyniverse solutions spreadworldwideCustomer ConnectionSingTel MobileCustomer ServiceOnline ticketing with GEMSEvents Calendar/ContactsWelcome to the inaugural issue of Synergy from Syniverse!Many of you have asked us to keep looking for new and better ways to bring you newsabout industry trends, products and solutions that will help solve your business problemsand grow your business. Synergy will address news and developments that are important toyou. This publication also will evolve based on your feedback, so please let us know what you’dlike to see in Synergy going forward by contacting our editor at synergy@syniverse.com.In this issue, we take an in-depth look at the problem of roaming fraud confronting mobileoperators today and the latest way to combat it viaNear Real Time Roaming Data Exchange (NRTRDE), anew GSMA initiative that gives operators a dramaticallyimproved ability to detect activities that lead to revenueloss. We’ll also give you insight into our newly revampedproduct management group, provide regional highlightsabout what’s happening at Syniverse around the worldand much more.I am pleased to report that 2007 marks 20 years thatour company has been serving the telecommunicationsindustry. What started in 1987 as a business unit of GTEwith 30 employees and 12 customers only in the U.S.market has grown into a hugely successful, truly globaloperation. Today Syniverse has close to 1,000 employeesworldwide and almost 400 customers in more than 50countries, and the numbers keep growing.We attribute much of our success to the collaborativerelationships we have built together with theI am pleased to report thatmobile operator community over the last two decades. 2007 marks 20 years that ourIn fact, our customer relationships serve as inspirationfor this publication and its name, Synergy. It is thesecompany has been serving therelationships that have brought us to where we aretelecommunications industry.today and that will take us successfully into the future.Our goal is to leverage the experience and talent at Tony HolcombeCEO & PresidentSyniverse to bring you the industry’s best solutions, productsand services, so you may effectively address the challenges and opportunities of mobileoperators. On behalf of the entire Syniverse team, I want to thank you for 20 years of steadfastsupport and for 20 years of confidence in our products and our people. J