Growth and development.pdf

Dumfries & Galloway4. Performance: Criminal JusticeKey ActivitiesNumber of social enquiry reports submitted to the courts 789 751 75.3 2during the yearNumber of community service orders made during the year 181 189 18.9 1The proportion of social enquiry reports reported to courtwithin target time2000-2001 QuartileProportion of social enquiry reports submitted to the courts Not 4by due datereportedThe time taken to complete community service orders1999-20002000-2001Average length of community service (hours) for orders 100 4completed during the yearAverage hours completed per week 2.7 42000-2001per 10,000QuartileThe rate of social enquiry reports submitted in 2000-2001 was relatively high.The rate of community service orders made was higher than in many other authorities. Theaverage length of orders completed in 2000-2001 was shorter than in most other authorities butthe orders took longer to complete. An average of just 2.7 hours were completed per week.As a stand-alone authority for criminal justice services Dumfries and Galloway, one of the threePathfinder projects sponsored by the Getting Best Results initiative, committed to introducingservice-wide quality assurance practices and procedures and subject to external evaluation.Staff input their own data to the SWIS information system, which is used for case-work and forstaff supervision. The system is also used for workload management including managing highriskcases, and for aggregate information which is fed back to staff.There is a “getting best results” quality assurance group and staff have received quality assurancetraining which will be integrated into practice. All staff – both operational and support – havebeen involved in the development of the Pathfinder pathway, beginning with a review of effectivepractice research and of organisational culture. The Intranet allows staff access to procedures,standards and legislation.51