Growth and development.pdf
Growth and development.pdf Growth and development.pdf
ShetlandStaff6. StaffingManagers & central staff 23 1.0 1 24 1.1 1Frontline staff 204 9.0 1 233 10.4 1Other 53 2.3 1 51 2.3 1Total 280 12.3 1 308 13.7 1VacanciesWTE1999actualWTE1999per 1,000Vacancies2000 % Vacancies2000Quartile1999% Vacancies2000ScotlandWTE2000actualWTE2000per 1,000Vacancies2001 % Vacancies2001Quartile2000% Vacancies2001ScotlandSWs with adults 0 0 7.8 5 52.9 10.9SWs with children 0 0 7.4 1 12.0 10.7SWs with offenders 0 0 7.5 1 14.1 7.2Generic workers 1 8.0 8.0 0 0 12.7Total 1 5.4 7.7 6 25.7 10.5Total staffing rates are high, having increased between 1999 and 2000. There are high rates ofboth managers and frontline staff.Vacancy levels are high. In spring 2002 the Social Care Service had 6.5 social worker vacanciesamong the 23 posts in the three teams, with particular gaps in childcare staffing. In the longerterm the community planning board has set up a working group to consider the cross-cuttingissues that affect recruitment and retention of staff, and to recommend appropriate measures.There are growing problems in recruiting home care staff. Unemployment is low and otherpotential employers in both private and public sectors compete for labour.7. Modernising servicesShetland has a multi-cultural environment which features a small resident Asian and Chinesepopulation, seafaring people of many countries and some asylum seekers. The communityplanning board, which includes NHS Shetland and the Council, is now preparing an action plan.E-government has not been a specific priority of Shetland Islands Council. This is changing andthere is now a vision for a modern, fast communications network, with extensive use of e-mailinternally and externally, internet and intranet sites, and a number of other active initiatives suchas video-conferencing and document management.Social work services need urgently to replace the current information system, and steps arebeing taken to commission new systems for social work services, housing and SupportingPeople, for implementation by mid-2003. The systems are also to link social work, health andeducation information.231
8. The FutureThe provision of services for older people in Shetland has consistently been at a high level,benefiting from additional funding from the Shetland Islands Council Charitable Trust. Theprojected steep increase in the older population will require the Council and its NHS partner toimprove targeting of total resources available for community care and the cost-effectiveness ofdifferent packages of care.The present home care services call for review, to ensure that they are sufficiently flexible tomeet local needs and at the same time represent best value for the Shetland community.The Social Care Service is at present looking at re-defining the home care task, separatingpersonal care and domestic duties, and conditions of employment. The Council will need todraw this work together into a coherent plan for future development and the resource prioritiesto implement it.Other aspects of community care which require attention are:• mental health services, whose scale of provision has been advocated by local interests,including users and carers; while development of acute services would be prohibitivelyexpensive, the Council could assess the scope for improved rehabilitation and support anda programme of staff training, both for mental health officers and to prepare for the Adultswith Incapacity (Scotland) Act 2000; and• sensory impairment services (including speech and language therapy), which are beingreviewed by a joint working group; this work should be completed as soon as practicable,so that the Council can determine a strategy for future development and resource prioritiesfor its implementation.To consolidate the progress which has been made in the education of looked after children,the Council should:• complete educational targets for all such children;• complete guidelines for professional staff who work with them;• formulate and introduce a programme of training and development opportunities for staff;and• complete a joint education/social work database for looked after children.Service and budget planning for the aftercare of young people is at an early stage, and themulti-disciplinary working party should prepare its proposals for the Council as soon aspracticable so that it can determine a strategy for establishing quality services and resourcesrequired for implementation.232
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8. The FutureThe provision of services for older people in Shetl<strong>and</strong> has consistently been at a high level,benefiting from additional funding from the Shetl<strong>and</strong> Isl<strong>and</strong>s Council Charitable Trust. Theprojected steep increase in the older population will require the Council <strong>and</strong> its NHS partner toimprove targeting of total resources available for community care <strong>and</strong> the cost-effectiveness ofdifferent packages of care.The present home care services call for review, to ensure that they are sufficiently flexible tomeet local needs <strong>and</strong> at the same time represent best value for the Shetl<strong>and</strong> community.The Social Care Service is at present looking at re-defining the home care task, separatingpersonal care <strong>and</strong> domestic duties, <strong>and</strong> conditions of employment. The Council will need todraw this work together into a coherent plan for future <strong>development</strong> <strong>and</strong> the resource prioritiesto implement it.Other aspects of community care which require attention are:• mental health services, whose scale of provision has been advocated by local interests,including users <strong>and</strong> carers; while <strong>development</strong> of acute services would be prohibitivelyexpensive, the Council could assess the scope for improved rehabilitation <strong>and</strong> support <strong>and</strong>a programme of staff training, both for mental health officers <strong>and</strong> to prepare for the Adultswith Incapacity (Scotl<strong>and</strong>) Act 2000; <strong>and</strong>• sensory impairment services (including speech <strong>and</strong> language therapy), which are beingreviewed by a joint working group; this work should be completed as soon as practicable,so that the Council can determine a strategy for future <strong>development</strong> <strong>and</strong> resource prioritiesfor its implementation.To consolidate the progress which has been made in the education of looked after children,the Council should:• complete educational targets for all such children;• complete guidelines for professional staff who work with them;• formulate <strong>and</strong> introduce a programme of training <strong>and</strong> <strong>development</strong> opportunities for staff;<strong>and</strong>• complete a joint education/social work database for looked after children.Service <strong>and</strong> budget planning for the aftercare of young people is at an early stage, <strong>and</strong> themulti-disciplinary working party should prepare its proposals for the Council as soon aspracticable so that it can determine a strategy for establishing quality services <strong>and</strong> resourcesrequired for implementation.232