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Citicorp – Transaction ServicesKey to overall strategy: establishes deep client ties with attractive returns,provides platform for follow-on businessUnmatched global l network– Proprietary network in ~100 countries– Serves clients in >140 countriesLarge scale provider of highly “sticky”value-added services– Moves >$3Tr in flows and facilitates5MM transactions each dayLow volatility, annuity-type revenuesAsset light, high return businessdriven by fees & depositsLeading client franchise– 99% of the Fortune 100– 94% of the Fortune Global 500– Governments in 100+ countries– Over 400 of the top 500 banks– 200 of the top 300 asset managers– Top 3,000 clients: >95% of revenuesScale business underpinned bytechnology and infrastructureStrong Financial Performance2004-2009 CAGR21% 20%Avg.(1)Deposits2009AsiaLatAmEMEANA10%29%Revenues Expenses Net Income$9.8B $3.7B $324B25% 33% 34%14%35%26%16% 8%34%17%33%25%(2)Revenue Net Income EOP Deposits(1) Deposits and other customer liability balances. (2) Net income from continuing operations.14