GUARANTEE POLICY - Hotel eServices

GUARANTEE POLICYAdd a Guarantee/Deposit CreditCardAdd a credit card to the list of accepted guarantee/deposit creditcards for a specified chain or property”.HCGCCPPPP¤0G¤VIYHCGCC¤0G¤VIYItemDescriptionHCGPrimary Action CodeCCChain CodePPPPProperty Number¤ Change Key0 FormatGType of Data to Update (G = Guarantee)¤ Change KeyVICredit Card CodeYValue: Y = Yes (Add)RESPONSE:‡ DONENotes:When no property number is included, updates apply to thechain level.The Sabre system maintains a Master Table of credit cardcodes that may be used in the guarantee/deposit policy. Todisplay the Master Table, enter: HCA*Sabre will maintain only one credit card table for Guaranteeand Deposit.Associates should contact their Sabre Hotel Account Managerto request that the credit card be added to the Master TableTo redisplay the accepted guarantee/deposit credit cards ,enter:HODCCPPPP*GRev112009HO-lwHOTEL ASSOCIATE DATABASE MANUAL 8

GUARANTEE POLICYSpecify aGuarantee/Deposit by RoomCodeAssociates may specify by room code whether a guarantee ordeposit is required to book:HCMCCPPPPGAP¤RCΣA1KGItemDescriptionHCMPrimary Action CodeCCChain CodePPPPProperty NumberGAPRate Level Code¤ Change KeyRCFormatΣEnd Item KeyA1KRoom CodeGValue to be Updated:G Set “Guarantee Required”XG Remove “Guarantee Required”D Set “Deposit Required”XD Remove “Deposit Required”RESPONSE:‡DONE – ROOM INFORMATION CHANGEDNotes:Allows Associate to specify that a guarantee or deposit isalways required when booking a specific room.This option is in addition to the date-ranged HVD entries thatcontrol guarantee/deposit requirements for rate levels.The HCM setting will override the rate level setting for thespecific room code on the specific rate level.Rev112009HO-lwHOTEL ASSOCIATE DATABASE MANUAL 11