Pediatrics - SSM Cardinal Glennon Children's Medical Center

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Free Epic Care Link Service for Real-TimeAccess to Patient InformationEpic Care Link Features Include:Epic Care Link is an easy, web-based tool for communityphysicians, nurses and office managers to receive and accessreal-time information regarding their patients.• Read-only access to your patient’s entire chart from your desktop or laptop computer• E-mail notifications available for set up so you know any time one of your patients visits the EmergencyDepartment, is admitted or discharged, or has lab/imaging results available for review• Lab/Imaging results, OP notes, admission H&P, consults and outpatient clinic notes available as soon assigned by a Cardinal Glennon specialistTo see how Epic Care Link works, go to www.cardinalglennon.com, For Physicians, Epic Care Link.If you would like to sign up for the free Epic Care Link service, please contact Jane Beckman, ConnectivityCoordinator, at Jane_Beckman@ssmhc.com.Earn FREE CME Credit Online, On Your Timewith Pediatrics on DemandNew lectures available:“Minimally-Invasive Endoscopic Neurosurgery” – Samer Elbabaa, MD“Eating Disorders in Teens: Medical Aspects” – Dianne Elfenbein, MD“Cystic Fibrosis” – Robert Wilmott, MD“Neonatology: Homeward Bound” – Connie Anderson, MD“Neonatology: Cyanotic Heart Disease” – Catherine Cibulskis, MD“Neonatology: An Infant with a Cleft Palate and Dysmorphic Features” – Thomas Bender, MDTo view a presentation:Logon to www.pediatricsondemand.comUsername: ds\r010-onlinePassword: webcmeTo earn 1 CME Credit from St. Louis University School of Medicine:Choose the link icon above the presenter’s window. Click TEST LINK. Register (if you haven’t already), take thequiz and finish the evaluation. Certificates are sent to your e-mail address within 48 hours.Sign-Up to Receive Cardinal Glennon Newson Demand for Pediatric UpdatesCardinal Glennon News on Demand provides community physicians, nurses and office staff withregular pediatric updates that help you and your patients. The electronic newsletter is e-mailedmonthly. To receive the newsletter, send your e-mail address to Jessica_Hedges@ssmhc.com.2
Primary Care Physician Communication ProcessImproves at SSM Cardinal GlennonDear Physician Partners,Over the past year, you have provided us valuable feedback regarding our primary carephysician communications process. Because consistent communication remains a top priorityat SSM Cardinal Glennon, we have made many changes that are reflective of yourfeedback. From patient admission to discharge, take a look at how we’veimproved our communication with you:Patient AdmissionHuman ProcessTechnical ProcessEmergencydepartmentsecretary calls/pagesprimary care physicianat time of admissionto inform of inpatientadmissionEmergencydepartment residentnote is auto-faxed toprimary care physicianupon signatureFor any*admissionbetween 5 p.m. and4 a.m., Access Centercalls primary carephysician exchange at5 a.m. to notify** ofadmissionFloorresident H&P isauto-faxed to primarycare physician uponsignatureFor any*admissionbetween 4 a.m. and5 p.m., the Floor TeamUnit Secretary callsprimary care physicianoffice to notify ofadmissionFloorattending H&P isauto-faxed to primarycare physician uponsignature, and includesattending pagernumber*Medicine, Surgical,PICU and NeurologyAdmissions**Notification messagewill include patientname, admittingdiagnosis, room number,unit and telephonenumber for unit to whichpatient is admitted.Patient DischargeWe continue to make strides in communication, and we vow to make every effort to get it right. Since modifyingthe communications process in November, we’ve already heard from some of you. Dr. George Anderson of PreferredPediatrics said, “I’ve had multiple patients admitted since Cardinal Glennon’s new communication process tookeffect, and I was notified promptly with each admission.”Our commitment as a hospital is to provide the best medical care for our patients, and we know that notifying andinforming you of patient admissions, discharges and changes in care are integral parts of fulfilling that responsibility.Your input regarding our communication is greatly appreciated and a significant factor in our continuedimprovement. Please contact any of us directly with your comments.Sincerely,Sherlyn Hailstone, President (Sherlyn_Hailstone@ssmhc.com)John Peter, MD, Vice President of Medical Affairs (peterjr@slu.edu)Robert Wilmott, MD, Chief of Pediatrics (wilmottr@slu.edu)Dennis Vane, MD, Chief of Surgery (dvane@slu.edu)3
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Pediatrics - SSM Cardinal Glennon Children's Medical Center

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