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43<br />

<strong>International</strong> <strong>Business</strong>- <strong>Dr</strong>. R. <strong>Chandran</strong><br />

contained politically offensive material including phrases like<br />

“communist bandits”. Microsoft agreed to change the material for reentry.<br />

CULTURAL ENVIRONMENT<br />

The cultural environment for international business refers to the<br />

set of factors which shape the material and psychological<br />

development of a nation and represents the primary influence<br />

on individual lifestyle, attitude, pre-deposition and behavior as<br />

consumers in the market. The most important task of<br />

international business is to identify relevant similarities and<br />

differences among countries, and means and methods to match<br />

the organization’s culture with that of the country of its<br />

operation. For example, when Toshiba gained 100 percent<br />

ownership of Rank-Toshiba in the Plymouth all the managers in<br />

charge learnt the British Style of working.<br />

Working it is the operation of a business or dealing with<br />

customers one cannot overlook cultural elements. The<br />

performance of a company in the international arena partly<br />

depends on how well the strategic elements fit into the culture<br />

of the host country. Culture may be described as the totality of<br />

the complex and learned behavior of members of a given<br />

society. Elements of culture include beliefs, art, morale, code of<br />

conduct and customs. Culture has the following three<br />

characteristics:<br />

- It is learned: acquired by people over time through<br />

their membership in a group that transmits culture from<br />

generation to generation.<br />

- It is interrelated: i.e. one aspect of the culture is<br />

connected with another part, e.g. religion and marriage,<br />

or business and social status.<br />

- It is shared: i.e. tenets of a culture extend to other<br />

members of the group.<br />

Only for Private Circulation

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