International-Business-Dr-R-Chandran-E-book

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International Business- Dr. R. Chandran
1. Diagnostic Measures of HR Effectiveness
a. HR expense per employee
b. Compensation as a percent of expenses
c. HR department expense as a percent of total expenses
d. Cost of hires
e. Turnover rates
f. Absenteeism rates
g. Worker’s compensation per employee
1. HR Audit
a. A formal research effort that evaluates the current state of HR
management in an organization
b. Audit areas:
i. Legal compliance (e.g., EEO, OSHA, ERISA, and
FMLA)
ii. Current job specifications and descriptions
iii. Valid recruiting and selection process
iv. Formal wage and salary system • Benefits
v. Employee handbook
vi. Absenteeism and turnover control
vii. Grievance resolution process
viii. Orientation program
ix. Training and development
x. Performance management system
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