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239<br />

<strong>International</strong> <strong>Business</strong>- <strong>Dr</strong>. R. <strong>Chandran</strong><br />

Italian producers located near the small town of Sassuolo accounted for 30%<br />

of the total world production of ceramic tiles and 60% of their exports,<br />

constituting an industry of US $ 10 billion.<br />

Rebuilding and reconstruction activities after World War II led to a<br />

strong demand for tiles, especially in Italy as they were well suited to the<br />

climate and taste of the people. This led to the following steps:<br />

1. A local pool of trained workers; engineers, designers, technician and<br />

maintenance workers etc, was formed.<br />

2. Companies producing kilns and presses were started to replace<br />

imported items with local products. This was facilitated by the local<br />

need to modify imported equipments.<br />

3. Retail outlets and specialized showrooms were established throughout<br />

Europe.<br />

4. The Italian market was the most sophisticated due to familiarity with<br />

the product. This led to demand for better products by the customers.<br />

5. Intense rivalry was fueled by geographic proximity.<br />

6. Disadvantages in labour costs led to continuous process, production<br />

and automation.<br />

7. Exports were facilitated by the existence of an industry association<br />

that promoted the product abroad. Advertising by the individual<br />

companies also promoted a positive image.<br />

The same kind of competitiveness can be seen in the following countries<br />

with respect to specific products:<br />

1. Cut flowers – Netherlands<br />

2. IT – India<br />

3. Soft Toys and ceramics – China<br />

4. Rubber products – Malaysia<br />

5. Glasses – Malta<br />

Implications for business<br />

1. Locations Implications: One direct implication is that firms should<br />

concentrate production in the country with the best diamond in the<br />

industry. This seems to rule out geographic separation of assembly<br />

and manufacture of parts, (the diamond works when these two<br />

‘points’ are in same country). However, Porter acknowledges that a<br />

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