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Velma Baptiste-Destouche, DHL Exel Supply Chain

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Building Resilience into the Management of an Effective Operation:<br />

Synergy with Existing Business Processes ( First Choice)<br />

Establishing baseline and<br />

program commitment<br />

Identifying & ensuring<br />

legal compliance<br />

Developing objectives,<br />

targets and programmes<br />

Implementing and<br />

operating an EMS<br />

Checking, audit and<br />

review<br />

EMS Accreditation<br />

<br />

Gain<br />

commitment<br />

Identify legal<br />

requirements<br />

Evaluate<br />

environmental<br />

aspects<br />

Finalise mgmt<br />

structure/<br />

responsibility<br />

Establish<br />

EMS audit<br />

programs<br />

Prepare for<br />

external<br />

assessment<br />

Baseline EMS<br />

assessment<br />

Identify other<br />

requirements<br />

Finalise<br />

Environment<br />

Policy<br />

Competence,<br />

training /<br />

awareness<br />

Correct nonconformance<br />

/ take action<br />

Preliminary<br />

assessment<br />

Project Management<br />

Develop<br />

Environment<br />

Policy<br />

Check<br />

compliance<br />

Develop<br />

objectives /<br />

targets<br />

Maintain<br />

formal<br />

comms<br />

Management<br />

review<br />

Document<br />

review<br />

assessment<br />

Develop<br />

Indicators<br />

Ensure<br />

ongoing<br />

compliance<br />

Establish<br />

environment<br />

KPIs<br />

Document<br />

and record<br />

keeping<br />

Improve<br />

performance<br />

and EMS<br />

Certification<br />

audit<br />

Training and<br />

awareness<br />

Develop<br />

compliance<br />

indicators<br />

Develop env<br />

management<br />

programs<br />

Review/test<br />

emergency<br />

prep&resp.<br />

Continuous<br />

improvement<br />

Develop ops<br />

control<br />

procedures<br />

Develop<br />

Indicators for<br />

EMS<br />

Page 10

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