Checklist ISO/IEC 17021: 2006. Conformity assessment ... - Sanas

ISO/IEC 17021 Requirement CB’s References COMMENT BY ASSESSORF 155-0210.3.6.2 Is an audit programme planned, taking intoconsideration the importance of the processesand areas to be audited as well as the results ofprevious audits?10.3.6.3 Are internal audits performed at least once every12 months?10.3.6.4 Does the CB ensure that:a) internal audits are conducted by qualifiedpersonnel knowledgeable in certification, auditingand the requirements of this InternationalStandard?b) auditors shall not audit their own work?c) personnel responsible for the area audited areinformed of the outcome of the audit?d) any actions resulting from internal audits aretaken in a timely and appropriate manner? ande) any opportunities for improvement are identified?10.3.7 Corrective ActionsDoes the CB establish procedures for identification andmanagement of non-conformities in its operations?Does the CB also, where necessary, take actions toeliminate the causes of non-conformities in order to preventrecurrence?Are corrective actions appropriate to the impact of theproblems encountered?Do the procedures define requirements for:a) identifying non-conformities (e g. from complaintsand internal audits)?b) determining the causes of non-conformity?c) correcting non-conformities?d) evaluating the need for actions to ensure thatnon-conformities do not recur?e) determining and implementing in a timelymanner, the actions needed?f) recording the results of actions taken? andg) reviewing the effectiveness of corrective actions?2008-07-25 ©SANAS Page 33 of 34