Checklist ISO/IEC 17021: 2006. Conformity assessment ... - Sanas

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ISO/IEC 17021 Requirement CB’s References COMMENT BY ASSESSOR10.3.5 Management review10.3.5.1 GeneralDid the CB’s top management establish procedures to reviewits management system at planned intervals to ensure itscontinuing suitability, adequacy and effectiveness includingthe stated policies and objectives related to the fulfilment ofthis International Standard?Are these reviews conducted at least once a year?F 155-0210.3.5.2 Review inputsDoes the input to management review include informationrelated to:a) results of internal and external audits?b) feedback from customers and interested partiesrelated to the fulfilment of this InternationalStandard?c) feedback from the committee for safeguardingimpartiality?d) status of preventive and corrective actions?e) follow-up actions from previous managementreviews?f) fulfilment of objectives?g) changes that could affect the management system?andh) appeals and complaints?10.3.5.3 Review outputsDo the outputs from the management review includedecisions and actions related to:a) improvement of the effectiveness of themanagement system and its processes?b) improvement of the certification services related tothe fulfilment of this International Standard? andc) resource needs?10.3.6 Internal Audits10.3.6.1 Does the CB establish procedures for internalaudits to verify that it fulfils the requirements ofthis International Standard and that themanagement system is effectively implementedand maintained? See Note2008-07-25 ©SANAS Page 32 of 34
ISO/IEC 17021 Requirement CB’s References COMMENT BY ASSESSORF 155-0210.3.6.2 Is an audit programme planned, taking intoconsideration the importance of the processesand areas to be audited as well as the results ofprevious audits?10.3.6.3 Are internal audits performed at least once every12 months?10.3.6.4 Does the CB ensure that:a) internal audits are conducted by qualifiedpersonnel knowledgeable in certification, auditingand the requirements of this InternationalStandard?b) auditors shall not audit their own work?c) personnel responsible for the area audited areinformed of the outcome of the audit?d) any actions resulting from internal audits aretaken in a timely and appropriate manner? ande) any opportunities for improvement are identified?10.3.7 Corrective ActionsDoes the CB establish procedures for identification andmanagement of non-conformities in its operations?Does the CB also, where necessary, take actions toeliminate the causes of non-conformities in order to preventrecurrence?Are corrective actions appropriate to the impact of theproblems encountered?Do the procedures define requirements for:a) identifying non-conformities (e g. from complaintsand internal audits)?b) determining the causes of non-conformity?c) correcting non-conformities?d) evaluating the need for actions to ensure thatnon-conformities do not recur?e) determining and implementing in a timelymanner, the actions needed?f) recording the results of actions taken? andg) reviewing the effectiveness of corrective actions?2008-07-25 ©SANAS Page 33 of 34
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Checklist ISO/IEC 17021: 2006. Conformity assessment ... - Sanas

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