Checklist ISO/IEC 17021: 2006. Conformity assessment ... - Sanas

ISO/IEC 17021 Requirement CB’s References COMMENT BY ASSESSOR• the results of the review of the system over the period ofcertification? and• the complaints received from users of certification?F 155-029.5 Special audits9.5.1 Extensions to scopeDoes the CB, in response to an application for extension tothe scope of a certification already granted, undertake areview of the application and determine any audit activitiesnecessary to decide whether or not the extension may begranted? (This may be conducted in conjunction with asurveillance audit)9.5.2 Short-notice auditsIf it is necessary for the CB to conduct audits of certifiedcustomers at short notice to investigate complaints (see 9.8),or in response to changes (see 8.6.3), or as follow up onsuspended customers (see 9.6):a) does the CB describe and make known in advanceto the certified customers (e.g. in documents asdescribed in 8.6 1) the conditions under whichthese short notice visits are to be conducted? andb) does the CB exercise additional care in theassignment of the audit team because of the lack ofopportunity for the customer to object to audit teammembers?9.6 Suspending, withdrawing or reducing scopeof certification9.6.1 Does the CB have a policy and documentedprocedure(s) for suspension, withdrawal or reductionof the scope of certification, and does it specify thesubsequent actions by the CB?9.6.2 Does the CB suspend certification in cases when, forexample:• the customer’s certified management system haspersistently or seriously failed to meet certificationrequirements, including requirements for the2008-07-25 ©SANAS Page 24 of 34